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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (35%)
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Sign in (29%)
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Crashing (20%)
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Playback Issues (15%)
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Video Quality (1%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Belsize Park | Crashing | |
March | Buffering | |
Liverpool | Sign in | |
Maesteg | Sign in | |
March | Sign in | |
Harrow | Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Some Body
(@KevinOnEarth) reported
@BBC_Wonders Yes, I BOUGHT these, years ago. Still haven't been able to view them. (iPlayer doesn't work for me.)
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🧡Ned Kooiker misses 🌈**** 🧡
(@NeddlePeddle) reported
Dear @BBCSport why did you cut the last lap of the European Championships cycling road race to go to the gymnastics - no problem except that the cycling was not on BBC iplayer or red button as promised. It will be on the catch up program apparantly. Really?? #RubbishCoverage
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Lee Dingain 🇺🇦
(@LeeDingain) reported
@BBCiPlayer, please would you fix the bug where you select to play a programme and instead of starting iPlayer closes and you have to open it again. Thx
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FPL Top Bins
(@BroadsandsScott) reported
@AmazonHelp Thanks but that didn't help. I'm watching it through a smart TV I've rebooted the prime app many time. Turned it off/on. Netflix and iplayer works okay still. Prime is slow but I'm able to play the trailer I just can't play the full movie. Is it just me or is there a broken link?
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Amy Jo McLellan
(@AmyJoSays) reported
@virginmedia My main TV and internet is back today thankfully but no apps are loading. I have a "One Moment" waiting screen and an error message about apps loading onto TiVo box every time I open one (i.e. BBC iPlayer, All4 etc.).
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Darren Reevell
(@Darren_Reevell) reported
from
Sutton upon Derwent, England
@santababy100 No, I was watching on iPlayer whilst attempting to work.
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Paul Collard
(@CollardPaul) reported
@JamesAFTV Southampton & Leeds kits on iPlayer could only be differentiated by the light/dark socks! Awful!
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FestPL 🇾🇪
(@jamesleachpoet) reported
@bestcanton7 @ManUtd Last weekend after the loss to Brighton. I watched it live Saturday night and again Sunday morning. Am yet to watch it this weekend because I was so drunk I fell asleep but it'll be played on iplayer tomorrow night after work. Hbu?
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Edith Weston.
(@Woo100) reported
@HamishHawkhurst I hate it when favourite shows are on at the same time and you have to decide what to watch ‘live’ or on iPlayer thingy! Shetland on Weds is good, something decent to watch mid week. I hope it continues without Perez - worst thing would be if they put a new actor in the role.
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Lance!
(@lance73) reported
@darrellmaclaine You know there's an episode on BBC iplayer (at least there was last week). Its pretty awful!
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Council of Ancyra
(@CAncyra) reported
@BBC iPlayer service is not working
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Millie moo
(@Milliem41240133) reported
@ThatsOurLewis Watched the whole thing on iplayer(not sure how) it did not get any better, it was depressing , wooden and no story line at all. Truly awful. How they strung it ut for 4 episodes with absolutely nothing happening, is beyond me. It was DIRE!
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Fenchurch S Goldfish 💙
(@Fenny_Goldfish) reported
Spent the last 30 min trying to set Ma up on iPlayer. Reset her BBC password twice and she is logged in on the website. Every time we go to link iPlayer, it says pw not valid. @BBCiPlayer your website sucks and you need to fix it.
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PollySix
(@PollySixPix) reported
Buses repeatedly getting cancelled, missed my appointment. Now iPlayer won't work so I can't watch Kate Bush 1979 Christmas special. ******* I guess?
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Carl
(@TimeForIHeroes) reported
@BBCiPlayer there is a problem with the women's bouldering final coverage on iPlayer. Any possibility of this being fixed?
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EverGemma
(@BareFacedStitch) reported
@jansenmann I remember about a decade ago iPlayer had what looked like a historical documentary about Cleopatra presented by some historian I'd never heard of called Neil Oliver. Sounded interesting. It was the worst, pseudoscience-y, conjecture-y, sensationalised nonsense I'd ever seen.
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B
(@SimplyBlessingg) reported
Watching Ambulance on iPlayer and doing the job I do now, I can’t help but critique it😭
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Toto
(@Toto64137893) reported
@bbcsoutheast Really? You show the European road race all morning at 20km out switch it off and try and get people to log into iplayer ? What a joke. My elderly Dad been enjoying it all morning and your instructions to log in are not easy and not working. I’ve tried it for him 😡
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edie ✦
(@edievi0let) reported
just watched thursday’s episode of eastenders on iplayer and the ballum scenes have absolutely broken me i’m literally crying my eyes out
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Iain Dooley
(@iainpdooley) reported
@paulmizen1 Sadly not but a visit to iPlayer will fix that. It's public knowledge that Bailey's pre BoE track record is poor. Lots of people were surprised he got the top bank job after his FCA performance... Appointed by Sajid Javid no less - someone else with questionable judgement!
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Patrick Scott Jeffries
(@trickfrees) reported
I had 2 tasks to do for work today and the people I need to work on them with are on holiday so I am going to watch #RedRose on BBC iPlayer and keep my eyes peeled for @PamelaMayoss & @NatalieGavin
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Piers
(@PiersCooper) reported
Since I’m grumpy, here’s another gripe. IPlayer is now unusable. Also, as the BBC goes increasingly after a younger market I’m left out in the cold looking for good docs on art and history. BBC4 was my go-to for many years. Now I can’t even find old ones, the app is so rubbish.
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Trev.stanley/Lisa.sweety.
(@trev_lisa) reported
@Bob71136804 @BBCSport That's the iplayer. The "red button" is page 601 on freeview. You click on the screen for the iplayer and @BBCSport will force you to swear your life away that you have a tv licence and make you sign in! Many elderly, disabled, poor just do not have the wherewithall or tech!!
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Observer Observing Things
(@ThingsObserving) reported
@Channel4 Why can iPlayer, a service from a similarly not-for-profit, public broadcaster be so great at immediately and without issue uploading episodes as soon as they've been aired live and All4 (which, don't forget is potentially a paid service by users) regularly fails? 1/2
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CocoaBean 🇪🇺 🇺🇦💙#FBPE #FBPA#RejoinEU😷 #GTTO
(@CocoaBean98) reported
@BBCSport Is it just my coverage of the #BoulderAndLeadFinal that keeps freezing? IPlayer issue? #EuropeanChampionships
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Washington
(@washy1971) reported
@jcbing @BBCOne Just watched episode 1 on Iplayer. Must have been the worst programme I’ve ever watched !!
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Ben Williams
(@BenThatFlies) reported
@BBCNews I'm having issues accessing the website. Cannot get on iPlayer, or anything else...
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yung curryrol
(@yungcurryrol) reported
@NordVPN none of the uk servers work with bbc iplayer anymore
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Jen 😉
(@liverbirdjen) reported
Anyone else having issues with iPlayer?
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Millie moo
(@Milliem41240133) reported
@TonyF90783282 It was AWFUL!!! Stuck with it and watched the whole thing on Iplayer. How dare the BBC put such uuter sh17 on and charge us a licence fee?? The worst pile of crap Ive seen in years.