Freeview Outage Report
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Freeview reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Freeview compensate me for the outage?
Freeview outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Freeview and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Freeview has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
-
TV (89%)
-
Total Blackout (7%)
-
Phone (1%)
-
Internet (1%)
-
Wi-fi (1%)
-
E-mail (1%)
Live Outage Map
The most recent Freeview outage reports came from the following cities: Southampton, Paignton, Milton Keynes, Bury St Edmunds, Birmingham, Kettering, South Benfleet, London, Tower Hamlets, Tewkesbury, Wigan, Southend-on-Sea, Newcastle upon Tyne, Southminster and Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Wheathampstead |
TV | |
| Southampton |
TV | |
| Paignton |
TV | |
| Milton Keynes |
TV | |
| Bury St Edmunds |
TV | |
| Birmingham |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
Otto Mattik
(@MattikOtto) reported
@TalkingPicsTV @jonathancoe @BAFTA That's terrible of them. Your channel is one of the best on Freeview because of the variety and curation. I'm sure you'll get the plaudits in time.
-
Jamesiiboy
(@jimanthony62) reported
@DundeeSat My freeview digital tv through an aerial is not working....😬
-
David Hansard
(@_davidhansard) reported
Said I'd help an elderly friend who has poor TV reception due to rural location, get more channels. After call suddenly realised I don't know the first thing about it. Are Freeview channels available via cable? I don't even know how Netflix is received. Or the equipment needed.
-
zinorigins
(@Originsingamer) reported
@Mrpaulfox @Potatoe_Waffles @Machobeard4life Digital TV only allows the 5 main channels everything else is freeview, most of us rely on WiFi to view American products, because not all of us have a freeview box because we don't wanna pay TV licence of the thieving BBC, which has literally the worst programming on it
-
tim robinson
(@timrobi12026017) reported
So poor? I khan only dream freeview 😳
-
TheMaestroCat
(@h5ringer) reported
Series recording on @HumaxUK Freeview box (NOT Freesat) FVP-4000T not been working for a couple of weeks. Records single programs and first of a series ok, but does not recognise subsequent episodes. Problem not limited to any particular channel(s). What’s happening?
-
Rusthall Socialist
(@Rusthallred) reported
@MikeTappTweets Why’s this **** on uk freeview?
-
Henry 🎱
(@HenryVlII) reported
@ReutersUK His freeview must've been down for the past two years, he ain't getting any local news.
-
Blakeley Nixon
(@blakeleynixon) reported
@FreeviewAdvice Can you help me resolve the FVP-300 error so I can use freeview apps on my new tv?
-
J
(@the_saffman) reported
@GMB @Keir_Starmer on freeview your clock is an hour slow
-
Duncan Hothersall🌹
(@dhothersall) reported
@hrochfor1 "Freeview Channel 264" is VisionTV, not a Freeview channel at all but an IPTV distribution service. IPTV is accessible anywhere in the world and is not subject to broadcast licences. I already said RT could continue on the web if it lost its licence. Please stop pretending.
-
Branners NCFC
(@AlexBransby05) reported
@frooter_tooter @valorantpunzo It was on a kids channel called Pop, which was essentially the closest thing Freeview owners could get to Cartoon Network without paying. If people had those channels they wouldn’t watch much Pop so that’s why
-
Kav
(@GrumpyKav) reported
And does this apply to Freeview Play TVs also when not being connected to an internet feed. Many thanks, have an issue with a TV to try and resolve
-
Dónal O'Flynn
(@donaloflynn) reported
@ApeGugas @Choyaa13 Was that really a thing back in the day? Never occurred to me before. Of course, nowadays all of the channels are in the same Freeview multiplex from the same mast.
-
Oscillator Sk
(@SkOscillator) reported
@SoniaPoulton Try RT, you can tell it tells the truth cos Starmer was trying to get it shut down, it's on freeview 234
-
Donald
(@ElDonoSuspendo) reported
@BearryPolaris Yeah my new TV is some sort of gaming monitor. Has a way better picture and the Freeview to watch TV on it with but no smart ****. I wasn't interested I'd rather have a Firestick and I've a mini pc hooked up to my TV too.
-
Dannii
(@DanniizDesignz) reported
@sianeliza_ Yes the sound is awful. I'm not sure if it is completely ITV or if it is certain companies, as it was only one of us when it happened before, so I'd be interested to know if we are on all the same provider - Sky, Virgin, BT, Freeview etc. #ThisMorning
-
Terry McCrum
(@terrymccrum) reported
@SkyUK It is really not good. Switches itself off even when set not to ! The playlist doesn’t always work- you can only watch stuff as agreements are valid & some stuff is immediately unavailable! Many channels missing which are on satellite. Rewind / ffwd poor. No real Freeview etc
-
Ron Ron the Business Mon
(@RonTheRetail) reported
Create and craft is no longer on Virgin Media, I don’t use Freeview due to poor signal and sorry not going to change to Sky. You’ve lost a customer for my craft projects Creat and Craft…..Goodbye.
-
Writerly.ai Answers Bot
(@writerlyai_bot) reported
@overwound This could be due to a number of reasons, such as the landlord upgrading their equipment or the freeview signal being blocked by a building.
-
Henry Rochford 🇺🇦
(@hrochfor1) reported
@dhothersall It is currently in talks to have its service broadcast on Sky and Freeview as is the case in Germany and Italy. You have not answered the point about the impact of the BBC being banned to prevent a channel which will be accessible anyway due to existing treaties.
-
Steve Hyett
(@SteveHyett) reported
I see @SkyUK have put their prices up yet again...I'm only on basic package but I'd be paying nearly £40 a month to watch shows with adverts. £40! Nah, going to cancel and hook up a Freeview box.
-
#NoWar #Нетвойны
(@idontwantologin) reported
@ZODIDOG You can delete channels on most if not all TVs and Freeview receivers. Trim it down to a dozen suitable channels, still plenty variety.
-
zinorigins
(@Originsingamer) reported
@Potatoe_Waffles @Machobeard4life It's on itv 4 not itv 1, still need to buy a freview box or have a TV with freeview built in, then you have to factor in that not everyone's signal would be perfect on freeview, so they will more likely use fite TV or subscribe to itv hub or britbox, it's not free TV at all
-
Trev
(@trickytrev30) reported
My TV signal here is terrible, so the only Freeview streaming news channel that I get at the moment is RT. 🙄
-
Beniamino
(@NormandyOrBust) reported
@robyoung20 I could never understand why they were ever allowed to waste a full HD channel on Freeview, and as for Alex Salmond and others taking their money, disgusting, I don’t hold the SNP, or others, in any way related to this though. It’s certain individuals that sold their souls.
-
phineas campbell
(@phineascampbell) reported
@cknoblock17 I've never watched it does it still broadcast on freeview?
-
mcglubber
(@mcglubber) reported
I can finally give my 31 days notice to **** sky off altogether. Since October, I've paid £15 a month for Freeview from my Q box. £15 a month for FREEview. I've currently been waiting over half an hour in the "loyalty queue", I will ******* win.
-
Kav
(@GrumpyKav) reported
@FreeviewTV @bbc can you confirm that TVs or devices that have the Freeview logo must give free access via an aerial (signal dependant) to all your listed TV & radio stations, without need for any additional internet connections and if so are there guidelines that can be sent?
-
Richard Armstrong
(@_RGArmstrong) reported
@Ainsworth7Jo @GBNEWS I am an engineer. The conversation usually goes like this:- "So you work in a garage." "No." "Could you do the MoT on my car?" "No. I'm a graduate electronics engineer." "Could you fix my telly? I can't get BBC3 on Freeview."