KCOM Outage Report
Why is my KCOM service not working?
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of KCOM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Will KCOM compensate me for the outage?
KCOM outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use KCOM and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. KCOM has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map
The most recent KCOM outage reports came from the following cities: Kingston upon Hull, Warrington, Manchester, Tower Hamlets, Norwich, Bristol, London, Newham, Leeds, Blackwood, Oldham, Ealing, Leicester, Sheffield and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Internet | |
| Warrington |
Wi-fi | |
| Manchester |
Internet | |
| Tower Hamlets |
Internet | |
| Norwich |
Internet | |
| Manchester |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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terry flatt
(@terryf007) reported
from
City of Kingston upon Hull, England
@KCOMcare What an ignorant company KCOM are, sent e mail 2 days ago no reply no call no answer, sort out your customer service
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Rob Bernard
(@Rob_Bernard) reported
from
Brentford, England
@Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.
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Matt Felmingham
(@MFelmingham) reported
from
City of Kingston upon Hull, England
@hulllive Shopping in town is shite, Kcom are over-priced and taxis services are probably the worst in the country. So she's on the money with a lot of it.
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Daniel
(@HopperLUFC_) reported
from
Workington, England
First stadium: Elland Road Last stadium: KCOM Best stadium: Without bias, Etihad if it was the look of the ground but based on atmosphere/character I’m gonna go with City Ground. Good size, unique and they made some noise against Leeds. Worst stadium: London stadium by far
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🕷 ʍǟƈ ʝօʀɖǟռ ɛֆզ ⚫ 🇪🇺 #resister
(@ramtops) reported
from
City of Kingston upon Hull, England
@srkc1975 @AndyofNewcastle @djb2708 @PaulBrandITV I do know that. We were the first house in East Hull to get fibre, and Openreach laid the cable from the exchange*. But the average punter has no option but KCOM for their service, unless they go for one of the wireless providers.
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Leonard R. Gregory
(@TheRobinsfromOz) reported
from
Sydney, State of New South Wales
@PaulFletcher14 Hes rude. I just rang him and he told me to f off and hung up. I rang him back and asked how much to run a red carpet from KCom guesthouse to Craven Park 😂😂😂😂
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Mike Raynor
(@MikeR_hcafc) reported
from
City of Kingston upon Hull, England
Wasn’t a bad match but the Bristol C 08 play off final still the best for me closely followed by FA Cup final. No chance of any feel good factor at a capacity KCOM anytime soon though. Fan base abused and decimated. What a sad state the club has become. Change needed asap #hcafc
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Ben
(@hcafcBen) reported
from
Cannock Chase, England
When the Allams **** off and fans actually come back to the KCOM.
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jodie sewell
(@gerrardcole) reported
from
Cottingham, England
@scottmeisel1 It was ok I pushed the kcom worker down the hole, so he blocked the hole 🕳😂
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Dan Sylvester
(@itissuperdan) reported
from
Grimsby, England
@reavo81 @HumbNarpoSec @hullfcofficial Not at the KCOM no due to the addition of the South Stand screen which they use means that the facilities for adding their own screen are outdated to 16:9 resolution - the screen sky now use is a widescreen which the stadium can not facilitate
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Gavin Wilson
(@GavWilson) reported
from
City of Kingston upon Hull, England
Enjoyable afternoon down at KCOM Craven Park. Hell of a nudge from Sam Powell to win it from 40 meters out! Hope Kane Linnett is ok after his nasty head clash/whiplash. #SLHKRWig #RugbyLeague
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Leonard R. Gregory
(@TheRobinsfromOz) reported
from
Sydney, State of New South Wales
@d1721867183 Not bad away from the booers in the KCom
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Bielbs
(@bielbs56) reported
from
City of Kingston upon Hull, England
As the sun burns off the cloud I pass the KCOM Stadium on my way to the inaugural @WeAreTheFSA AGM in London representing @HullCityST Long hot day ahead I'm sure but HCST has to keep pace with Supporter issues & work closely with the FSA & our affiliates to benefit #hcafc fans
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Steven Kerry
(@StevenKerry6) reported
from
City of Kingston upon Hull, England
@TimRiley123 @wakka80 Apologies, I thought he meant away support at Kcom as I know some aren't happy with our prices.....which are better than most really...my bad (whatever that means)
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Steven Kerry
(@StevenKerry6) reported
from
Pontefract, England
@bobbihadg Tbf he's never played at this level or seen Kcom full
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Matthew Greaves
(@Matty2503_YT) reported
from
City of Kingston upon Hull, England
Best think you'll see all week never seen anything more true!! All those just coming on a one off on Saturday may be in the home end but really they are Chelsea fans no one can tell me it would be full of it was Wycombe coming to the KCOM for example 😂#hcafc
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Lee
(@_leesaville) reported
from
City of Kingston upon Hull, England
KCOM sucks ass, pass it on.
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Endike Primary
(@EndikePrimary) reported
from
City of Kingston upon Hull, England
Currently our phone lines are not working but KCOM are on site fixing the problem. We will be monitoring our text line for any urgent queries. Thanks, Endike
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Andy Roberts
(@andyrobertshull) reported
from
City of Kingston upon Hull, England
@1280sue @HullCity @geovanni218 We had good awaydays didn't we Sue. John hasn't been well for a long time. Had to stop going to City around 2007 and never actually got to see a Premier game at the KCOM. Always watched on tv though and was never short of an opinion. Going to miss him.
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J O S H
(@Mrjlc93) reported
from
City of Kingston upon Hull, England
@PJBuckingham That first half was probably the worst city performance I have ever seen at the KC/KCOM. We were all over the place and a better team than Barnsley would have put it to bed before half time that's how had it was
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Wil(son).i.am
(@Dazmwilson79) reported
from
City of Kingston upon Hull, England
@LodyBalls1973 If it was down to reffing as an excuse for fans having a scrap having seen some of the shit I've seen just down KCOM I'd of gone and belted my own mam by now
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Hull FC
(@hullfcofficial) reported
from
City of Kingston upon Hull, England
🚫📞 Please note, phone lines are currently down at the KCOM Stadium. This is a matter beyond the club's control, but we're working hard to get things back up and running as soon as possible. In the meantime, please call 01482 358 444 for all enquiries.
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karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
This is the distance from the KCOM Stadium (our home ground) to the away ground. None of these little stupid amounts to add on to make it more. Also, not trying to seem “better than anyone” just thought it would be interesting to add up at the end of the season 👍🏼 #hcafc
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ꪀꪖꪮꪑⅈ🧡
(@NC00kies) reported
from
Kirk Ella, England
Wtf is up with the WiFi, ffs kcom 🙃
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terry flatt
(@terryf007) reported
from
City of Kingston upon Hull, England
@KCOMhome What an ignorant company KCOM are, sent e mail 2 days ago no reply no call no answer, sort out your customer service
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Ian Swatman
(@ianswatman) reported
from
Sturry, England
Credit to all those sat in the rancid atmosphere at the KCOM. @HullCity lot of damage done with no quick fix.
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Ian Swatman
(@ianswatman) reported
from
Canterbury, England
@TheNigelAdkins I’m sorry you never got the chance to see a full KCOM. Sadly, it’ll be a while
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Endike Primary
(@EndikePrimary) reported
from
City of Kingston upon Hull, England
Currently our phone lines are not working but KCOM are on site fixing the problem. We will be monitoring our text line for any urgent queries. Thanks, a Endike
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Benedict
(@bf_hcafc) reported
from
Cannock Chase, England
This guys actually so obsessed we get it you took shit support to the KCOM a week ago have you got nothing better to speak about on this platform.
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Mark Vale | #Commsverse the #MSTeams conference
(@UnifiedVale) reported
from
Macclesfield, England
@aj_180 @VodafoneUK I'm now on private fibre that is not a BT or Virgin service but rather kcom. My router and connection has been 100% since May. Only reboot was a fw update. And I've not had to call support yet. I gladly pay the premium price for a brilliant service.