Origin Broadband Outage Report
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Origin Broadband compensate me for the outage?
The recent Origin Broadband outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Origin Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Origin Broadband has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (64%)
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Wi-fi (14%)
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Total Blackout (13%)
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Phone (8%)
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TV (2%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: Birmingham, Leicester, Bradford, Hackney, Cardiff, Blackheath, Leeds, Islington, Hanwell, London, Tower Hamlets, Southampton, Croydon, Glasgow and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Leicester |
Internet | |
| Bradford |
Total Blackout | |
| Hackney |
Internet | |
| Cardiff |
Wi-fi | |
| Blackheath |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Liam
(@papafuzzz) reported
@OriginBroadband I have not been your customer for over a year, yet in the last week you have emailed me multiple times about picking my new deal. Your emails have no unsubscribe option, remove me from your database.
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Natalie
(@MissHedgie) reported
@OriginBroadband is your service down in the Chelmsford area? Haven’t been able to get connected all morning.
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Newrsoul
(@Newrsoul) reported
@OriginBroadband, had an email to tell me they are cancelling my service fixed IP address, I've one 1! I'd have thought that most people who order this do it for a reason! Time to move. Apparently dynamic provides all the benefits of a static without the cost - bullsh1t
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Andy Monks
(@BristolBomber) reported
@OriginBroadband what is happening with your service….it keeps dropping out and is unacceptable
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JerryonTwidder
(@JerryonTwidder) reported
@OriginBroadband Hello. My service is due to be connected on 10th Feb. Why has my router not yet arrived?
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Meghna Majumdar
(@MeghnaMajumdar) reported
@OriginBroadband Your internet router is of such poor quality. It literally disconnects if the wind blows
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connor mcdermott
(@connormcdermot) reported
@OriginBroadband I have an issue with my network and I can’t seem to use the online chat service on the website?
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lindahudson
(@lindahudson66) reported
@OriginBroadband So after two years of stealing £25 per month from my 87 year old mother for a service that you never once provided, She has finally cancelled her direct debit and is contract free , Never dealt with a worse company in my life. #unprofessional #thieves
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Dr Penny Carey
(@DrPennyC) reported
@OriginBroadband can you advise how I stop my contract as I'm moving house? I can't find anything on the website or customer portal. Only stuff about moving it to my new address.
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jambo sea-king
(@liz_c177) reported
Looks like it’s bye bye to @OriginBroadband in a couple of months guy j spoke didn’t even try to keep me as a customer after 3 years
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Rukaiya Vazifdar.
(@RukaiyaVazifdar) reported
@OriginBroadband My internet is down - cannot log in. Please respond as I’ve been trying to ring for 2 days now!
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@ross11ross @OriginBroadband They do, it's called switching your internet service provider.
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Syndicate333
(@Syndicate1911) reported
@OriginBroadband Do you ever reply to emails? Your online chat never works either. On top of that you just sent me abill fo line rental for £20 for no reason when I paid up front for 12 months. Not happy!
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Meghna Majumdar
(@MeghnaMajumdar) reported
@OriginBroadband is there an internet outage in london or is it just the router that never works???
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Sandra H20
(@SandraH10347464) reported
@OriginBroadband why do you keep sending me emails as if im still a customer saying if you would like to cancel ring us i cancelled in 2017 ! your still trying to offer me a new contract as if im still with you .
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The Gaming Prince91
(@GamingPrince91) reported
Little tip dont go to @OriginBroadband total waist of money i cant even play online with my friends its beyond the joke fix your wifi
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Matt Jacobs
(@FilmLifestyle) reported
@OriginBroadband - I’ve DMed to get this security breach issue sorted asap. This isn’t a good look. Please respond to my DM and resolve my internet issue asap.
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Emma Tunney
(@Princessflexx) reported
@OriginBroadband I have no internet again this has to be the worst company ever
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The Gaming Prince91
(@GamingPrince91) reported
I keep loosing connection when i live stream WTF is going on @OriginBroadband @OriginProblems siriously considering going back to BT 😡
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.
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Michael Holdsworth
(@mholdsworth001) reported
@OriginBroadband Hi I have been trying to cancel my broadband for some time now I was out of contract last year, can someone answer the phone at the call centre ? Thanks in advance
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband we're getting a pre-recorded msg that says 'no routes found' when dialling numbers in USA and Canada. Been like this since yesterday. Called support but no joy getting it fixed. Can you help?
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JerryonTwidder
(@JerryonTwidder) reported
@OriginBroadband hello, what's the correct email address to send my complaint to?
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Joshua Powney
(@joshpowney) reported
@OriginBroadband no internet for 48 hours now thanks guys... no rush to get paying customers online again. Guess I'll have to wait another 48 hours just for an engineer to line test the master socket then lead me back to customer services..
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The Gaming Prince91
(@GamingPrince91) reported
@OriginBroadband need to fix there wifi super fast my *** i camt even do a live stream on youtube because of it 😡 wtf is going on
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@lindahudson66 @OriginBroadband They are professional thieves, using misdirection and contractual law to scalp people out of their money. That they use illegally installed recurring payments to recover money when people cancel direct debits due to poor service is only one of their tools of deception.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.
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JerryonTwidder
(@JerryonTwidder) reported
So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?
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Meghna Majumdar
(@MeghnaMajumdar) reported
@OriginBroadband Is there an internet outage?? Or is it just the rubbish router again. Not renewing this connection
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Wayne Sables
(@waynesables) reported
@AndrewRWhite @OriginBroadband The service is getting worst and worst. It's completely unusable.