Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 6
Paris, Île-de-France 4
Manchester, England 4
London, England 4
Phoenix, AZ 4
Brisbane, QLD 4
Toronto, ON 3
Los Angeles, CA 3
Nanaimo, BC 3
Munich, Bavaria 3
Montréal, QC 3
Medellín, Departamento de Antioquia 2
Heusden-Zolder, Flanders 2
Amsterdam, nh 2
Dallas, TX 2
Philadelphia, PA 2
Calgary, AB 2
Manila, National Capital Region 2
Bogotá, Distrito Capital de Bogotá 2
Katy, TX 2
Bournemouth, England 2
Rennes, Bretagne 2
Chicago, IL 2
Brooklyn, NY 2
Pittsburgh, PA 2
Mérida, YUC 2
Vancouver, BC 2
Winnipeg, MB 2
Milan, Lombardia 2
Frankfurt am Main, Hessen 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • SamMacd26969125 Sam (@SamMacd26969125) reported

    @PokemonGoApp please fix your game. I love this game so much but what your doing and how your ignoring the people who constantly play your game and support you makes me sad. The least you can do is tell us you’ve heard about our complaints. It’s really sad :( @PokemonGoApp

  • Holly_Brooke7 Holly Brooke (@Holly_Brooke7) reported from Hammond, Indiana

    @pavle_995 @PokemonGoApp @NianticHelp SLOW DOWN

  • Julielai1 Julie Lai (@Julielai1) reported

    @thetrainerclubb @PokemonGoApp @NianticLabs If it ain’t broken, why fix it. What bothers me the most is Niantic’s attitude. SF has a mandate to wear masks and that’s where Niantic is located. Niantic doesn’t care about our well being and is not committed to protecting us but instead contributing to the surge.

  • CradMan84 mark craddock (@CradMan84) reported

    @PokemonGoApp why do I have to sign in after every time I close app ? Been about a week now ! Messes with my adventure sync and doesn’t hatch eggs. Getting very frustrated with it

  • zzgameswastaken Thunder6807 (@zzgameswastaken) reported

    Well @PokemonGoApp @NianticHelp I think that people are going to be spoofing or are gonna stop playing/spending all together FIX YOUR GAME #PokemonGo #Niantic

  • doompokemon76 Doompokemon76 (@doompokemon76) reported

    Not gonna spend money on your app until you fix pokestop spin distance @PokemonGoApp @NianticLabs @NianticHelp

  • BurkTegan Tegan Burk (@BurkTegan) reported

    @PokemonGoApp The delta variant is raging so there’s no way I’m going to be out walking around yet. Plus no incense boost? No problem. You’ve changed your app, I’m not changing my actions. Less money for you, more saved by me.

  • mrsnowsgaming SarcasticSnow (@mrsnowsgaming) reported

    @PokemonGoApp soo yall gonna respond to the discontent about the changes? The least you could do is acknowledge the concerns, complaints and issues the community that made you has. Y'all are loosing some or your largest content creators to Pokemon Unite.

  • suhamet9 suhamet (@suhamet9) reported

    @PokemonGoApp Pls fix the game.

  • PokeMaster607 POGO - BLuv502 🏳️‍🌈 (@PokeMaster607) reported

    @NianticTweet @PokemonGoApp Just fix it!!! What ever it is fix it

  • Helix33k Helix33000 (@Helix33k) reported

    I have 9000 Pokecoins and 80 Raid passes on my account. I will use these during the upcoming event. But @NianticLabs @PokemonGoApp wont get another cent from me untill they fix the Pokestop range permanently. Listen to the Community Niantic.. This will have a big aftermath..

  • LarunaSoftpaw Laruna Softpaw (@LarunaSoftpaw) reported

    @JimSterling Pokemon Go is the only game I still (kinda) play that has microtransactions. I'm someone who has trouble resisting microtransaction psychology but Pokemon Go isn't nearly as offensive as, say, Pocket Camp. No excuse for Pokemon Unite. Not touching it with a 10 ft pole.

  • Savorytaken Aaron Quintero (@Savorytaken) reported

    @PandaHelperApp Can you plz fix pokemon go

  • CharklesTimon A (@CharklesTimon) reported

    My Twitter is being filled by tweet recommendations about people using legitimate issues about Pokemon Go as a facade for being butthurt that the game doesn't make it easier to drive and play. They didn't care before the distance reset

  • alexander20241 alexander2024 (@alexander20241) reported

    @PokemonGoApp fix the distance, I have gotten many people into the game recently, and so many are either stopping or complaining because of the update. There are reasons so many 2016 players stopped playing, please don’t let it happen again.

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