Vodafone

Vodafone Outage Map

The map below depicts the most recent cities in the United Kingdom where Vodafone users have reported problems and outages. If you are experiencing problems with Vodafone, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Vodafone users affected:

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Vodafone offers mobile phone, mobile internet, SMS and voicemail to consumers and businesses.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 550
Dublin, Leinster 80
Manchester, England 61
Leeds, England 45
Glasgow, Scotland 43
Birmingham, England 34
Croydon, England 34
City of Westminster, England 30
Islington, England 27
Reading, England 25
Sheffield, England 25
Paddington, England 21
Bristol, England 21
Cardiff, Wales 21
Tower Hamlets, England 21
Southwark, England 20
Hackney, England 19
Liverpool, England 18
Bermondsey, England 18
Southampton, England 17
Edinburgh, Scotland 16
Ealing, England 14
Hampstead, England 14
Mountain Ash, Wales 13
Norwich, England 12
Newcastle upon Tyne, England 11
Leicester, England 11
Dagenham, England 10
Bradford, England 9
Milton Keynes, England 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Issues Reports

Latest outage, problems and issue reports in social media:

  • classy_mani_s Laura (@classy_mani_s) reported

    @VodafoneUK I can no longer pay my bill so Vodafone said They can’t lower my bill without me paying £300 to leave my contract. Then offered to set up a payment plan which I also can’t afford. I have been a loyal customer for 7years but I will not be renewing contract

  • pittsmike Mike Pitts (@pittsmike) reported

    Can anyone tell me how to cancel the obligatory but unwanted @VodafoneUK no-longer-free introductory handset insurance without going to a shop? A parliamentary Act would be good, but not very timely

  • richard_melrose Richard Melrose GIFireE NEBOSH (@richard_melrose) reported

    Took delivery of the new series 8 Apple Watch but, for the life of me, I can not connect it to the eSim from @VodafoneUK Any help will be greatly received and admirably rewarded.

  • GinoProg Gino (@GinoProg) reported

    @VodafoneUK Spoke to 2 different people today: one thought I wanted to move to a new house and one thought that I wanted to remove an age-restriction bar on my phone. Nobody actually listening to my issue. A joke 😡

  • IsMiseStiubhart Stiùbhart 🇺🇦 (@IsMiseStiubhart) reported

    @VodafoneUK Hello. I am getting marketing letters from Vodafone even though I am not a Vodafone customer. I'd rather not get these letters, so is there any way yo unsubscribe from them? Thanks.

  • linzi2018 Bridget1918 (@linzi2018) reported

    @CityFibre @VodafoneUK I have been told several times you can’t ‘help’ what’s any different now?. I will send you my details & it will take you several hours/days to respond to further wasting my time which I am not prepared to do. Can you arrange to call me to resolve?

  • linzi2018 Bridget1918 (@linzi2018) reported

    @CityFibre @VodafoneUK My case number is 562191 this is what @VodafoneUK have assigned me. I have rang yourselves & no now would help me. Even on the 3 appointments where you failed to attend I rang and no would help me. If not resolved tomorrow I am going to have to use provider that don’t utilise you

  • simonbg12 Simon Albury (@simonbg12) reported

    Vodafone @VodafoneUK Broadband seems good value but logging into the My Vodafone account seems impossible despite a persistent phone support woman 😡

  • VictoriasWorlds ItsVictoriaOfficial (@VictoriasWorlds) reported

    Most useless customer service ever @VodafoneUK trying to terminate my contract with you just for you to transfer me to a robot for the online chat. Worst customer service ever. 0/10.

  • OmarJon95819636 Omar Jones (@OmarJon95819636) reported

    @VodafoneUK Absolutely ridiculous customer service causing stress and anxiety. Spent countless hours to stop over charging and VF wont stop doing it. AMAZON PRIME is part of the entertainment package, stop charging me!!!!

  • right_protocol Shahzad Ashfaque (@right_protocol) reported

    @VodafoneUK The service is not live but if the account is not ready why are u sending me a username and password that does not work. It’s an online account not launching a rocket that it’s not ready.

  • Busterstrain Strainer (@Busterstrain) reported

    @VodafoneUK what a joke of a company! My missus £70 a month phone contract ended last June. She dint notice. Until this month, so 6 months over of paying £70 for just a SIM card! We went to try talk and fix this up, they saying they can do nothing about it! @MartinSLewis

  • VALVALIANTTHOR5 Val valiant thor (@VALVALIANTTHOR5) reported

    @VodafoneUK Vodafone has the worst customer service of any company I have had dealings with every time I call about my issue I get a different answer every time absolutely rubbish service if your thinking of going to Vodafone DONT BOTHER!!!!

  • lizz_robinson Lizz Robinson (@lizz_robinson) reported

    @VodafoneUK what's the issue in Manchester (M13) the Internet has been like dial up all say.

  • linzi2018 Bridget1918 (@linzi2018) reported

    @CityFibre @VodafoneUK Since this I got wifi installed and it is down after 2days & same problem blaming each other. I have lost nearly 2 days pay in missed engineer appointments & time taking ringing up. My baby is unwell & this id time taken away from him.

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