3 (Three) Outage in Breamore, Hampshire, England

@ThreeUKSupport I was in there last night and lost the will to live. Then, subsequently, died again on the phone. Years of loyal service to Three, who I have been happy with, is evaporating so quickly. It’s a shame as you’ve been the best.

@ThreeUKSupport Was then subsequently told I had needed to dial 388 to activate the upgrade on the calls. Then, in the same help window, was told it was 300. Regardless of that, I had not been told and the same thing happened last month... 2/3

@Davidmcsweene14 @mattmacklin When @ThreeUK sort out the issues they’ve given me. Having a nightmare.

@ThreeUK @ThreeUKSupport when I asked for you to retrieve conversations (that you’re meant to record for quality of service) to prove what I had requested they have magically disappeared! A company that has no care for long term customers (years) #consumeradvice #legaladvice

@ThreeUK @ThreeUKSupport Please explain to me why your customer service ‘advisors ‘ keeping lying and making mistakes then charging me for them..? My phone was cut off YOUR mistake and my whole account messed up. No one helping me #customercomplaints

The most disgusting service from @ThreeUKSupport they’ve made so many mistakes over the months and now I’m getting charged for them!Promised by an adviser called Karen that she’d DEFINITELY phone me back tonight after a long conversation yesterday but DID NOT #CustomerService

@ThreeUKSupport And I’m connected “our wait time is over 15 minutes”. I can’t even call back later because this is supposed to be linked to the last person I spoke to in customer relations. This is a joke. I’m happy that the upgrade has been sorted but it shouldn’t be this difficult.

@ThreeUKSupport So I eventually managed to get through to the customer relations team. The lady there was really helpful and has seemingly sorted things now. Back on hold waiting to get connected back to the upgrades team to process it all. Nearly 40 mins on the phone so far!

Ridiculous customer service from @ThreeUK. Upgraded phone early as they said early upgrade would be waved, yet I can see it on my bill. Phoned them, was told it was their mistake and it would be waved. Yet again, it's on my bill. Now can't get in live chat or phone. Absolute joke

@ThreeUKSupport Yes I have complained about it a couple of times over the years. And the response is generally temporary fixes on the user end. Why is three not taking actual measures to fix it on their end. An extra tower in the area might help🤔

@ThreeUKSupport Day 4 with no network. And £5 credit and 'within 7 days' simply isn't good enough. Bye Bye Three.

@ThreeUK why is the three network signal sooooo slow in the se1 area of London yours upset ray!!! 😥😥😢😢🌐

@ThreeUKSupport I spoke to an advisor on Saturday who stated I might have no signal for up to 7 days. so far he has been correct

@ThreeUKSupport @ThreeUK anyone else having problems with their Three network this morning. No data or mobile network.

@Familoo Phew. This is good news. Public disorder avoided. For now. Im grumpy. I will be making cross phonecalls to @ThreeUK as no upgrade should take 5 days to start working! My teenager is making me grumpy as obviously it is within my control to have power over the network!

@stupidfatlion @jacksoneroberts @ThreeUKSupport @AshleyEMercer HTTPS users can take advantage of HTTP/2 where available. HTTP users cannot due to browsers only supporting HTTP/2 with security. Also HTTPS supports service workers which can also add offline functionality, whereas HTTP does not. No advantages or excuse to use HTTP over HTTPS.