3 (Three) Outage in Breamore, Hampshire, England

@ThreeUKSupport I was in there last night and lost the will to live. Then, subsequently, died again on the phone. Years of loyal service to Three, who I have been happy with, is evaporating so quickly. It’s a shame as you’ve been the best.

@ThreeUKSupport Was then subsequently told I had needed to dial 388 to activate the upgrade on the calls. Then, in the same help window, was told it was 300. Regardless of that, I had not been told and the same thing happened last month... 2/3

@Davidmcsweene14 @mattmacklin When @ThreeUK sort out the issues they’ve given me. Having a nightmare.

@ThreeUK @ThreeUKSupport when I asked for you to retrieve conversations (that you’re meant to record for quality of service) to prove what I had requested they have magically disappeared! A company that has no care for long term customers (years) #consumeradvice #legaladvice

@ThreeUK @ThreeUKSupport Please explain to me why your customer service ‘advisors ‘ keeping lying and making mistakes then charging me for them..? My phone was cut off YOUR mistake and my whole account messed up. No one helping me #customercomplaints

The most disgusting service from @ThreeUKSupport they’ve made so many mistakes over the months and now I’m getting charged for them!Promised by an adviser called Karen that she’d DEFINITELY phone me back tonight after a long conversation yesterday but DID NOT #CustomerService

@shemakeswar @ThreeUK That really sucks! It's so hard to try to prove or provide evidence to your phone network too.

@HenaMH @ThreeUK Don't get me wrong, I'm a big advocate of yours. But tell me, what LTE category does your network broadcast and where (say by transmitter). Never been able to find this out from you.

@ThreeUKSupport hi just arrived on holiday and can barely load a website the internet is so slow, was hopping to use Netflix and that doesn’t work at all. I have 5 bars 3G and tried a phone reboot. Postcode EX34 7AH. Could you check this out please. Thanks.

Fantastic customer service from @ThreeUK. This is the reason I’ve been with them for years, my contract is due up in a couple of months and I’ll be renewing my contract with them.

@ThreeUKSupport It can be hit and miss sometimes but usually never without internet connection. Still no connection at the min either

@ThreeUK when is three going to support Apple Watch if you guys have no intentions of making the useful features available on three then I need to switch networks.

@ThreeUKSupport Restarted my phone but still got the same issue, no network.

@JanetGr23679911 @Louiseypopssss @O2 @EE @VodafoneUK @ThreeUK Yes, this particular company only seems to be a "trusted partner" to @O2. No cases on @VodafoneUK. @ThreeUK had some cases a couple of years ago, but none recently. Loads of cases on @giffgaff which uses @O2 network.

@JanetGr23679911 @Payforit_Sucks @O2 @EE @VodafoneUK @ThreeUK I had such a fight with o2 and the extremely rude American lady that answers the phone for this jammitup shite! Fingers crossed it’s fixed now

@ThreeUKSupport Usually never a problem but this month I had to use my phone as a hotspot while at work. Kind of annoying that you sold me a data addon under the pretence that it could fill the gap before my next bundle kicked in, when in reality you offer no such bolt on.