Is 3 (Three) having an outage in South Croydon, Greater London, England?

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

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3 (Three) in South Croydon, Greater London, England problems in the last 24 hours

3 (Three) Outage Chart in South Croydon, Greater London, England

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Most Reported Problems:

  • Phone (42.27%)
  • Internet (37.11%)
  • Total Blackout (15.46%)
  • E-mail (3.09%)
  • Wi-fi (2.06%)

3 (Three) Outage Map Near South Croydon, Greater London, England

3 (Three) in South Croydon, Greater London, England Comments

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3 (Three) Issues Reports Near South Croydon, Greater London, England

Latest outage, problems and issue reports in South Croydon, Greater London, England and nearby locations:
  • alessandrolnd Alex (@alessandrolnd) reported from Lambeth, England

    3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK

  • LozJunglist Loz ⚡️ (@LozJunglist) reported from Croydon, England

    @ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.

  • g_bonfiglio Giorgio Bonfiglio (@g_bonfiglio) reported from Poplar, England

    Hey @ThreeUK just to add to your #HumbeBrag campaign about being the best network... I switched to @VodafoneUK after having spent one week in US without internet because an issue or yours. ...that you solved when I left.

  • hovhannisian Lily (@hovhannisian) reported from Bromley, England

    @VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !

  • RegaloLondon Melinas Gift Shop (@RegaloLondon) reported from Merton, England

    @Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again

  • kestermann Kester Mann (@kestermann) reported from Wandsworth, England

    Sad to hear of the end of People's Operator. But charity and business don't go well together. "Smart" move by @ThreeUK to encourage TPO customers to its Smarty service.

  • faarea Faarea Tech & Biz News (@faarea) reported from Croydon, England

    @ThreeUKSupport A personal visit might be more apt. This is unbelievable. I’d like to know how often your corporate teams harass people on hospitals beds when they’re just out of paralysis please. Also, your teams clearly throw letters away & cover their backs. I’m stunned at your service.

  • faarea Faarea Tech & Biz News (@faarea) reported from Croydon, England

    @ThreeUKSupport wow, I’m recovering from surgery and your customer service reps think it’s hilarious to torture me with petty calls even though I’ve sent letters saying I’m in hospital. Can you call me tomorrow please we seriously need to talk. @ThreeUK

  • paolillopaola Paola Paolillo (@paolillopaola) reported from Hammersmith, England

    Worst mobile company ever @ThreeUK 😡

  • PilotBoyGD Gary (@PilotBoyGD) reported from City of London, England

    @ThreeUKSupport Dropping down to 3G is the only way to remedy the problem. But it's annoying as I have to keep remembering to turn it on again. Two handsets same issue.

  • RTF83 RᴇᴍᴇᴍʙᴇʀɪɴɢTʜᴇFᴜᴛᴜʀᴇ™ (@RTF83) reported from Richmond, England

    Excellent customer service from @ThreeUK in resolving a billing issue Thoroughly recommend them 👍 📱

  • BredaghBreslin Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England

    @ThreeUKSupport Nobody can offer me help with this. I was completely taken advantage of at your store, and I was sold a lie. A blatant lie.

  • BredaghBreslin Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England

    @ThreeUKSupport I was lied to at your Brixton store, and told my contract could be cancelled with 30 days notice, no fee. I am told today that I have to pay £169. I have been on the phone for over an hour now, speaking with the highest escalation complaints team who have offered me zero solution

  • BredaghBreslin Bredagh Breslin (@BredaghBreslin) reported from Lambeth, England

    @ThreeUK I was blatantly lied to at your Brixton store in October, and now I’m being charged £169 to cancel a contract after being told there was no cancellation fee. Beyond annoyed by the service I received. I was completely conned. Completely and utterly conned.

  • Nigelsongs Nigel Thomas (@Nigelsongs) reported from Lambeth, England

    @ThreeUKSupport @RumSMiles I agree, the app offers are now dreadful, especially the horrible gambling ones which no-one wants. It's become a pointless app.

  • updown76 Donal Rodgers (@updown76) reported from City of London, England

    @ThreeUK I have 4G roaming switched on. As a @ThreeIreland customer in London why can I not receive or make any messages on social media. #WifiOnly

  • an0key Luke Sheldrick (@an0key) reported from London, England

    Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

  • Geoffa30 Geoff Almond (@Geoffa30) reported from Lambeth, England

    @ThreeUK Well I have to say your service has started to deteriorate to such a degree that it’s time to start looking to another provider. Even in central London 4G speeds are glacial. Roll on contract renewal time.

  • RealistTayy Tayo (@RealistTayy) reported from Poplar, England

    Why is @ThreeUK network so terrible.

  • GilhamColin Colin Gilham (@GilhamColin) reported from Bexleyheath, England

    No @ThreeUK, I do not want to upgrade my contract for £4 more per month than you're offering to a new customer by using me as salesman. Then you insult me by thanking me for my loyalty Bye bye. #norewardforloyalty

  • John_Sia Johnathan Sia (@John_Sia) reported from Stratford, England

    @ThreeUKSupport Yeah, but one out of the three choices is something anyone can get without Wuntu. It's not a Wuntu deal and is objectively the worst choice.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport The spelling error - first tried to resolve it online, but there's no path for that. Was told after phoning support that I can email an ID and it will be resolved. Did so, waited some days for a response. Then learned that they needed additional info (not mentioned), sent today.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport Unfortunately, it looks like the name issue remains unresolved. There was info needed which the phone support didn't mention, so I got an email response today asking for that, and then another automated response saying 'wait 5 more business days'. It's a pretty poor experience.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUK My experience with your service so far: Still unresolved issues with connectivity while traveling in Munich. Misspelled name, still not corrected after a phone call and email to support. We're under a month into the contract.

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport Phoned support. Got help with a separate issue (name misspelled when I registered via phone), then transferred. Details I gave the first support person weren't sent to next, & they weren't able to resolve. Did credit me for time without data. 🤞for my next trip I guess. 😕

  • rilan Rachel Ilan (@rilan) reported from City of London, England

    @ThreeUKSupport That's incorrect. :) It seems like you didn't read the prior thread. I appreciate the support, but I've paid for services (and followed the instructions) - and they didn't work. Please let me know if the best path for resolution is to cancel my contract and find another provider.

  • salmansazli Mohammad (@salmansazli) reported from Hammersmith, England

    @ThreeUKSupport Not good at all! 🤬 You better fix that cheeky! It’s better now though in other areas..

  • salmansazli Mohammad (@salmansazli) reported from Hammersmith, England

    @ThreeUKSupport Hahaha sorry, but the coverage in Westfield London is so bad!!!!!! :(

  • T_T_Reviews_YT Callum Bassett 🎥📱🎄 (@T_T_Reviews_YT) reported from Kingston upon Thames, England

    @Rockwell7 @Glos7er @HuaweiMobileUK @ThreeUK Glue gate issues

  • ja9ae AJ (@ja9ae) reported from Bromley, England

    @ThreeUKSupport @jtahoyle When automating your support goes wrong.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @DerrenLitten @ThreeUK @ThreeUKSupport They are beyond awful! Me, along with a few friends, jumped to EE and they are amazing! And you can use your allowances abroad too

  • Laurawantsmore Laura Hitchcock (@Laurawantsmore) reported from London, England

    Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

  • ARBaggs Andrew Baggs (@ARBaggs) reported from Croydon, England

    @ThreeUKSupport Long running dongle contract. Don’t know postcode on which it’s registered, flat out refusal from call centre to process without postcode, therefore unable to cancel contract. Only option to cancel DD. Debt collection letters sent. <— this is not nice

  • djwisednb DJ Wise (@djwisednb) reported from Merton, England

    How do you get your puk code without waiting 30 minutes on hold then when customer service realise they can’t persuade you to stay put the phone down on you #shocking service @ThreeUKSupport @ThreeUK

  • chloealr chloe alice lily 🌷 (@chloealr) reported from London, England

    @ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

  • vincentbir 🍷💯 (@vincentbir) reported from West Ealing, England

    @ThreeUKSupport I but South Ealing station and Acton Town. Always a problem. Not just an incident. Latest phone used.

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    @Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

  • jamespearce87 James Pearce (@jamespearce87) reported from Merton, England

    It works fine until @ThreeUK has an outage or a network issue, then it just looks smug and embarrassing.

  • nialli Quesito (@nialli) reported from Hounslow, England

    @yamesh @VodafoneUK To be fair, I'm with @ThreeUK . To be able to connect to the 4g network you pay for is a rare and wondrous thing. Vodafone deserve some credit even if their network can best be described as "working"

  • GilhamColin Colin Gilham (@GilhamColin) reported from Bexleyheath, England

    Well done @ThreeUK for showing total contempt for customers by charging considerably more for upgrades than same deal as 'customer exclusive' new contract. If you want brand ambassadors give something in return. Looks like @ThreeUK have lost another 3 customers.

  • djkeythdavid Keyth David (@djkeythdavid) reported from Camberwell, England

    @gerryn19 @EE @ThreeUK I’m not paying. They lied to tried to get me to pay. It’s a very over priced network. Just waiting for my contract to finish.

  • simplyreboot sachin sinha (@simplyreboot) reported from Poplar, England

    Please stop this malarky of these customer care text book words. I suppose, now I know better how @ThreeUK treats its customers. The only good thing about this whole episode is that now I will move away from such a service provider.

  • simplyreboot sachin sinha (@simplyreboot) reported from Stratford, England

    I have tried it already, it's not good @ThreeUK . @UKConsumerRight and @OmbudServices are the two organisations, I hope, will be able to help me.

  • simplyreboot sachin sinha (@simplyreboot) reported from Poplar, England

    It's absolutely lie that you care. Chatting with the customer care executive @ThreeUK is sheer waste of time and getting insulted time and again. I have already asked for the PAC code and I hope @UKConsumerRight will be able to help and raises awareness for other customers

  • simplyreboot sachin sinha (@simplyreboot) reported from Poplar, England

    @ThreeUK is saying if I can't afford I must call them and they can look into it. They don't realise that they have looted me for 23 months without any pain or concern. Now they are making me feel more humiliated. @UKConsumerRight please help.

  • bryer 🚄Bryer (@bryer) reported from Stratford, England

    Hey @markedmonds1, you're right the @ThreeUK signal at Stratford is shocking!

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport just spent an incredibly frustrating 20 minutes talking with a member of your customer service team where he refused a number of times to reduce my contract. It seems as if the customer service team is being directed to be evasive for these requests...

  • DishPig79 Glen Currie (@DishPig79) reported from Richmond, England

    @Stephen_B_A @ThreeUKSupport @ThreeUK Also I spoke with O2 and they have advised they will have it within the 1st half of 2019 so I would guess that Three are similar. Pretty rubbish for a major network provider tbh

  • edmunds_stacey Stacey Edmunds (@edmunds_stacey) reported from London, England

    @DearISSAQUEEN yo tell @threeuk about the service in my area

  • edmunds_stacey Stacey Edmunds (@edmunds_stacey) reported from London, England

    @ThreeUKSupport Ah who’s dishonest here then ,I had one of you manager call me a few weeks ago with this issue , I am tired of restarting my phone because it doesn’t help or change anything .

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • ammarahfenty a (@ammarahfenty) reported

    I was SO CLOSE to catching Palkia with a group of awesome trainers, but nope. My game got hit with the “Network Error” and I wasn’t able to catch it. I’ve never been so triggered in my life 🌚 I hate you @PokemonGoApp @ThreeUK @Apple

  • Lakedistrictent Muggins (@Lakedistrictent) reported

    @ThreeUK will the £20 unlimited deal still be around at thw end of april. Currently in NZ. Been a loyal customer for 3 + years. Been here since sept so got nz contract. When i am back i want to get contract again and unlimited data is normally unaffordable for me.

  • XX_andra lyds (@XX_andra) reported

    @ThreeUK Three, I have messaged several times for new updates on my phone service and the signal around my area. I would like to know when it will be up and running again. Thank You

  • smartbrain Don [LTC] ⚡🐤 (@smartbrain) reported

    @notameadow @ThreeUK All the big vendors - Ericsson, Nokia and Huawei - even Cisco and Dell - are talking about intelligent core networks and moving the processing power around... Out of the data centre and closer to radio network. But they've been saying that since the 3g era and it hasn't caught on

  • leviharrod harrod (@leviharrod) reported from Great Yarmouth, England

    @ThreeUKSupport Phone and I was advised that there is no fix date or upcoming work for the problem and I just have to wait. & I asked if my account could be credited while I’m waiting as I’m paying for a service I’m not getting and he said yes £5 credit REALLY 😂

  • ziggychatila ziggy (@ziggychatila) reported

    @ThreeUK Same they are on the wrong network

  • peterhorne1878 Peter (@peterhorne1878) reported

    @ThreeUK have got to be the worst network going man

  • mpjonesinfo mark jones (@mpjonesinfo) reported

    @ThreeUKSupport Customer service told me yesterday that delivery wouldn’t be before 22nd March so I cancelled order, this morning text said delivery today, assume they cancelled order returned to three, you are useless !!!, now I’ve got to go through this all again absolutely useless

  • London_NuNu Ghostly🧝🏽‍♀️🐻 (@London_NuNu) reported

    Hey @ThreeUKSupport I’m Tryna buy an add-on using the app and it’s not working :(

  • hannah_thomps Hannah (@hannah_thomps) reported

    @ThreeUKSupport Yes, tried that too and still have the same problem