3 (Three) Outage Report
Why is my 3 (Three) service not working?
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Will 3 (Three) compensate me for the outage?
3 (Three) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use 3 (Three) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. 3 (Three) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (47%)
-
Total Blackout (21%)
-
Phone (18%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Tower Hamlets, Bury St Edmunds, Abbey Wood, Hackney, Tamworth, Bushey, Leven, Finchley, Derby, Dudley, Birmingham, Southampton, Leigh-on-Sea, London and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Phone | |
| Bury St Edmunds |
Internet | |
| Abbey Wood |
Internet | |
| Hackney |
Internet | |
| Tamworth |
Phone | |
| Bushey |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
🥑 Na₂Ca(CO₃)₂•5H₂O 🌳🚴🏼♂️🌳
(@Gaylussite) reported
@ThreeUKSupport hi is there work going on in E20? The signal has always been patchy but it’s got markedly worse recently. Even 4/5 bars of 4G nothing loads.
-
Timo Cruź
(@nashavellz) reported
@ThreeUK you lot are crap
-
Ming
(@Ming2017688) reported
@ThreeUKSupport I requested it online, that’s not a good answer for me, even you generated it, I gave up your service on 1 November, I will not use your service, why can’t you just refund my fees?
-
Ming
(@Ming2017688) reported
@ThreeUKSupport I don’t understand what you mean! I stopped using your service on 1 November, then why I need to pay this month your fees?
-
Ian Fenn
(@ifenn) reported
@ThreeUKSupport Fingers crossed. The instability has been awful to deal with.
-
Fax
(@SquareDisc) reported
@ThreeUKSupport absolutely terrible customer support, your staff member Abdul is arguing, over talking customer, rude, unprofessional and causing nothing but stress, DISGRACEFUL!
-
Richard Kelly
(@TrustedLeader) reported
@ThreeUK why is connectivity still terrible most of the way between LondonBridge and East Croydon?
-
Watson 7
(@Watson7x) reported
@David__Penney @ThreeUKSupport @c_h_pugh Why shouldn’t the customer apologise? Oh sorry I forgot customer is always right.
-
Imran rabbani dar
(@RabbaniDar) reported
@ThreeUK when will the maintenance finish in E10 area? Terrible internet for the last week and now again today. Do consider that people are working from home and any heads up about maintenance will go a long way.
-
Sal
(@Salnger) reported
@ThreeUKSupport Can you please stop sending of your customer to my housr. I have returned more than 10 letters but you keep on sending the letters. This can constitute to harassment.
-
Warren Taylor
(@WarrenT88801465) reported
@ThreeUKSupport New phone but was looking to add a tablet to my account. The first lady i spoke to said she couldnt help me as she only dealt with phones. She kept pressing me to buy a new phone talking about losing her commision. I then spoke to someone else about how i leave three and what
-
Tony
(@maxamillion2021) reported
@ThreeUK your network down at DE55 4LS @EE @Ofcom
-
EDUOUT
(@xaxuxaux) reported
@ThreeUK @kaitiefrancesca that’s awful advice, i might leave just for that tbh
-
Warren Taylor
(@WarrenT88801465) reported
@ThreeUKSupport No i hung up in the end due to the amount of time it was taking and i was fed up of the awful music that was playing.
-
Warren Taylor
(@WarrenT88801465) reported
@ThreeUK have been a customer for a good few number of years now. Tried to look in to getting a tablet and a phone upgrade yesterday and your customer service was the worst it has ever been. Obviously existing customers are not valued by the company
-
Anne💙
(@tur22226617) reported
from
Grimsby, England
@ThreeUK can anyone advice me I have an HUAWEI cube wifi through 3. It’s stopped working. Says certificate is corrupt and the network is stopping encrypted info coming through. HELP
-
Ian Fenn
(@ifenn) reported
@ThreeUKSupport When will the work be completed in SW17? Mobile broadband has been really unstable for weeks now... and I'm relying on it to work from home.
-
Jack Stark
(@jackbstark) reported
@ThreeUKSupport Yes I’ve had the sim activated for nearly 2 years, my data worked fine a week ago in America but now it’s not working since I paid this morning for another month
-
Ming
(@Ming2017688) reported
@ThreeUKSupport Can you cancel now? When I stopped using and transferred my old mobile number to new mobile operator, you are notified naturally! Your web didn’t indicate that we need to contact 3to cancel
-
Carl Michael
(@MikeDefiesLife) reported
@ThreeUKSupport Spain and the automatic network selection is Yoigo. I can select Movistar but it go back to Yoigo again at some point.
-
mark brady
(@marksbrady1) reported
@ThreeUKSupport any idea on rollout of 5G in my area, seems like I'm surrounded by 5G signal but not quite enough to reach my house 🙏
-
Ming
(@Ming2017688) reported
@ThreeUKSupport I requested it online, even the bill had been generated, I gave up your service on 1 November, I will not use your service, can you you just refund my fees, please?
-
John Craig
(@oorwullie66) reported
@ThreeUKSupport Can you help me please ? I have now tried three times this morning to cancel my contract twice been cut off as it stands on live chat but the advisor has not spoken to me for 10 minutes!! Have provided all details been asked for
-
mark eglinton
(@MarkEglinton) reported
There hasn’t been useable cell phone service in my area since September 15th and @ThreeUK @ThreeUKSupport ‘don’t know’ when it will be fixed. Unreal. If you’re with them, near the end of a contract, LEAVE. Find a provider that will value your custom.
-
Carl Michael
(@MikeDefiesLife) reported
@ThreeUKSupport It's regular SMS. The handset shouldn't make any difference nor the android version otherwise it would be an old problem and not a new one, but it's an LG G7 running Android 8.
-
Betsy Reed
(@thebetsyreed) reported
@ThreeUKSupport I'm a long-time customer. Your online chat isn't working & my Three # has stopped working. I now live in Spain & tried to cancel my contract but was talked into staying with the promise my acct would be ok with wifi only. That hasn't been the case. Please help.
-
saysna
(@hassy_ali) reported
@ThreeUKSupport Little to no signal nearly everywhere, I’ve already mentioned it and it hasn’t been resolved
-
saysna
(@hassy_ali) reported
I can’t believe I was stupid enough to sign a monthly plan with @ThreeUK
-
joseph
(@JosephR31) reported
@ThreeUK when can we expect apple watch plans coming on this network ?
-
Ian Fenn
(@ifenn) reported
@ThreeUKSupport Every single day, several times a day. Last rebooted after sending my last message. When will the issue be resolved?