3 (Three) service status: outage reports and connection issues
Why is my 3 (Three) service not working?
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Full Outage Map
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours
The graph below depicts the number of 3 (Three) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (52%)
- Total Blackout (20%)
- Phone (17%)
- Wi-fi (7%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent 3 (Three) outage reports came from the following cities: Falkirk, Leicester, Liverpool, Islington, Halifax, Hammersmith, Milton Keynes, Newcastle upon Tyne, Edinburgh, Manchester, Sutton Coldfield, Newham, Cardiff, Bristol, and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk
|
Internet | 10 hours ago |
|
Leicester
|
Internet | 11 hours ago |
|
Liverpool
|
Internet | 12 hours ago |
|
Islington
|
Phone | 1 day ago |
|
Halifax
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Shepherd 📐📷 (@shepherdmg) reported@OldLondonW14 @ThreeUK I think they're all just as bad, reception was better in 1999.
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B (@scriptwren) reported@UniversalExile @ThreeUK @ThreeUKSupport I have found them awful - left as soon as I could
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'Name can't be blank' says x, so that's my name (@KMB193) reported@ThreeUK is it me or are 3 the worst phone company there is?
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#TeamThor (@hemsmate) reported@ThreeUKSupport is there any data issues in Tooting, London? My 4/5g has been working on and off, mostly off for the past few days and when it does work its extremely slow
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Darpan_V_S (@DarpanVS) reported@ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.
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Siya (@siyabuilt) reported@robj3d3 @ThreeUK worst thing, the same happened with my health insurance. I go to pay, suddenly dashboard says "no basic insurance". Literally didn't even get a msg about it. Surely this has to be illegal in some way
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CARLZ (@Carlz94x) reported@ThreeUK terrible network!! Never no signal! Sort it out !!!
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Ross Knight (@RossKnight97) reportedYou lot @ThreeUK are con artists. I phone up to pay a bill, only gives me option to pay airtime, no option to pay device, no human beings work for you at all, just autobots Worst service ever, worst communication ever, laziest service, honestly fold your company, load of shite
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xXx (@ImmaStar26) reported@ThreeUK I've been without service for 4 days. Every day since my service stopped, I've contacted support, and each time I've been told to "wait 7 days." If I'm being told that every single day, when exactly are those 7 days supposed to be up?
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Ryan (@ryantalks1024) reported@robj3d3 @ThreeUK Idk if it's still relevant since I did it 4 years ago and never looked into anything else But I just use Google Fi
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delwyn hawkins (@desmoderby) reported@ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.
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Thomas Pigg (@pigg_thomas) reported@robj3d3 @ThreeUK Oh wow I didn’t realise they did that Find a solution ?
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John craig Sinclair (@JohncraigSincl2) reportedIF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO
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nipplebuffet (@mimiheart29) reported@ThreeUK you have the worst customer service, I’m the phone with yall right now and the agent just left the call without any explanation??
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Mason Lyons (@MasonIyons) reportedso @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.
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Alex 💪 (@awpthorp) reported@robj3d3 @ThreeUK Doesn’t sound right. I was with three for 5 years whilst abroad. Now I’m with EE and no issues.
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Stuart (@Stuart61838784) reported@ThreeUKSupport more issues with your network, will be going with different company in a couple months when contract ends as your network is shite
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Jim D (@jnides8) reportedFirst world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.
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Mahmut Tör (@MahmutTor) reportedDear @virginmedia and @ThreeUK One of you cut our broadband service, the other one doesn’t provide mobile signal even though we pay both of you. could you supply some pigeons please?
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FINGERSJOHN✌ (@jnafr) reported@ThreeUKSupport @VodafoneUK B43 Birmingham dreadful service.
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Whisperity (@whisperity) reported@IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.
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Steve Lacey 🔥 (@stevelacey) reported@robj3d3 @ThreeUK Also you consider getting a Google Voice US number for actual serious things that support it, aka everything non-UK
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Alex | orbisearch.com (@AutomationAlex) reported@robj3d3 @ThreeUK I pay £7/m to ID and visit the uk 1x per year. Never any issues.
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Justin Barker (@JustinBarker77) reported@ThreeUKSupport why is there no signal at OL15 0DE? Disappeared since the Vodafone merge. Can’t even make WiFi calls have to use WhatsApp
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Robbo$ONDO (@Robbo2024) reported@robj3d3 @ThreeUK Best bet use a Revolut sim. I had the same issue with 3. £12.50 a month with Revolut keep same number, 20GB while abroad and 50mins calls. Took 2 days to get old number transferred.
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Louisa Guise Author (@whatiwrote_) reported@robj3d3 @ThreeUK Yikes! I have never heard of this happening.
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Alex (@Abcmsaj) reported@ThreeUKSupport what’s going on? My dad can’t login to his three account or request a PAC code at the moment??
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Stuart (@Stuart61838784) reported@ThreeUK Contract finishes this year and we won’t be staying with you now you have lost long term customers due to your network being shocking and getting worse, this happens every time in the last year and half then you lie saying your improving it when your not,
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Steve Blair (@UniversalExile) reported.@ThreeUK .@ThreeUKSupport Having been a customer for a number of year had an awful experience yesterday with your upgrade team. Including being lied to! Very disappointing and no new handset arriving. Seriously considering another provider.
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roy pavett (@PavettRoy) reported@ThreeUK bloody awful customer service from Three. I have an account in my name but phone is used by my daughter. I have given consent for them to ALWAYS speak to my daughter regarding account SIX times (4 this morning)....and STILL they keep asking for my permission....