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Amazon (Amazon.com) is the world’s largest online retailer and a prominent cloud services provider. Originally a book seller but has expanded to sell a wide variety of consumer goods and digital media as well as its own electronic devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Amazon reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Amazon. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Amazon users through our website.
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Website Down (44%)
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Errors (40%)
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Sign in (16%)
Live Outage Map
The most recent Amazon outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Sign in | |
 Bexleyheath |
Errors | |
 Roanoke |
Errors | |
| Miami |
Sign in | |
| Roanoke |
Errors | |
| Roanoke |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Amazon Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Renn
(@Srenn018) reported
Have full access to everything involving the account but can't do anything with the account without a stupid token I have not received in days now.. googles works, everyone else can text me, even the fake amazon scam text goes through no problem but nope not my log in token.
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Helsi
(@Nutcroft) reported
@AmazonHelp Thank you for replying. I hope the fix also resolves the fact that every week episodes appear quite a while after they are on the app.
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MarkusD
(@markusdavidson) reported
@iglooproducts hi, I purchased a cooler on Amazon in Singapore. The latch is broken after two uses. How does warranty work as past Amazons 30day return, but within your 12 Months warranty?
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Bipasha
(@NonCommieBong) reported
@AmazonHelp Thanks Supriya and Bilquis. Had a chat with your executive and hopefully the problem is resolved. I have been asked to wait till 15th September to get the refund amount credited to my account.
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Rahul
(@rjnolakha) reported
@AmazonHelp Yes connected with your team. But instead of helping me to sort out the issue he suggested that he can initiate a refund. Your team doesn't want to deliver a full order. Will be heading to consumer court for this. It's a case of cheating and providing incorrect info.
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Jain Kunal
(@ValdariaKunal) reported
@AmazonHelp Hi..I am facing some issues with the Tax Invoices and am not reaching to a solution even from the amazon team side..Kindly get in touch with me so that I can explain the problem and find a solution..thanks
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Fahad
(@fahadkam) reported
@AmazonHelp Illogical requirements... They need pics with name, contact number and date mentioned on the photo.... Do u keep the messy stuffs at home till @amazonIN sort out my issue or do we clean the mess first?
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Binit Kumar
(@binit_agarwal) reported
@AmazonHelp No help I think amazon don't need there old customer now okey fine no problem
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dHARmveer
(@dHARm12veer) reported
@AmazonHelp My first phone was not working properly having battery n camera issue and my replaced phone had issue of camera battery as well as touch is working in advance and open features automatically. Kindly took my phone back n gave my money back to me. Mob 9646354503 kindly do smthing
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Sanjukta Purkayastha
(@sanjukta2106) reported
@amazonIN pathetic service Customer has to follow up for return pickup to be done It's been 13 days still no one came to get the order picked up Service level of Amazon has gone down I wonder what other members are getting response if this is a struggle of prime member
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Dan Wilson
(@wilsondan) reported
Twice in the last month I have ordered a book online from an indie bookshop. Bezos doesn't love me. I like to support them because I want them. And twice it has been marked up pricewise and delivered for Amazon anyway. What a broken system.
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Monika Chaudhary
(@trulymonika21) reported
@AmazonHelp Could u pls raise the issue to qla team?
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417 Expectation Failed
(@loox37) reported
ألو Hi sir this is amazon Oh yeah hi I'm outside your door Like... Now? Yeah Can you get to the second floor? No Why? Because I'm at the 13 floor Ok... Get down to the second I can't Why? Because I'm at the 13 floor و ميل يا غزيل What? Nothing I'll come up to you
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Pramod Tiwari 🇮🇳
(@PramodRTN) reported
@AmazonHelp Can you guys even TRY to understand the problem? Read my DMs and Tweets again, probably you would understand then.
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Tony Standing 180
(@TonyDJTStanding) reported
@joegoramcarson it's on Amazon and it's terrible
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Akumu Kaeda
(@AkumuKaeda) reported
@AmazonHelp You need to fix this.
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Akumu Kaeda
(@AkumuKaeda) reported
@AmazonHelp Unfortunately that has been going on for over a week of us asking for a solution from both companies. Both refuse to refund/fix it and point the finger at each other. It’s been back and forth between Amazon and PlayStation and it’s getting old.
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Rahul
(@ragarwal263) reported
@AmazonHelp To your knowledge which is very less .. First I contacted them only about the issue when they were wasting my time I came here on twitter to address the issue and you are telling me to go back from where I started.. GREAT. Amazon-group of lazy helpless people. Claps for your u
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The_Pale_H0rse☭
(@The_Pale_H0rse) reported
@scottycottonwo1 @kageneko @blackblocpoly Did they create new jobs? Or did they streamline jobs that already existed under their own banner. Amazon shut down hundreds and thousands of their competitors by undercutting prices and forcing the closing of those competitors. For every job they created I'd wager they lost 10.
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Sharad B
(@catchsharad) reported
@AmazonHelp Tried, issue still persists
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Amazon Help
(@AmazonHelp) reported
@Adv_Abhishek17 Apologies for the trouble you're facing regarding your Amazon account. Could you tell us more about your issue so that we can do the needful? -Bilquis
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Andrea @ Yorkshire
(@TheWhoCat) reported
@Kokothecat2 @SurePetcare Absolutely. Even if it is something out of their control like AWS, just acknowledging the problem and saying Amazon are on it would help
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Anubhav
(@anubhav_1005) reported
@AmazonHelp The issue is still there. Kindly help
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Michelle D. Guice
(@EclecticNerdist) reported
@Max_Stark8 @dongillette @amazon I’ve received plenty of books and other items damaged from them. I’ve even caught their drivers slinging things across my front porch. All they do is offer an automatic refund. They do nothing to rectify the problem.
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Akumu Kaeda
(@AkumuKaeda) reported
@AmazonHelp Ok but that just sends us back down the rabbit hole of costumer support that won’t help us. As I said. A week of using these methods of chat rooms and phone calls and nothings come of it.
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Rahul
(@ragarwal263) reported
@AmazonHelp For 1 issuse you peoplewasted 30 mins already and transferred the call to 3 persons already wirhout a resolution to my problem this is what you people do?? And each of the idiots again and again asks for verification of my account ??
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AKASH KUMAR
(@AKASHKU32614494) reported
@AmazonHelp When you will salb this problem
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Redmagster
(@MRedmagster) reported
@AmazonHelp my Amazon account has been locked for over 24 hours now and noone is helping me to sort it out. The reset is not working and customer service just goes around in circles!
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Achyut Badyal
(@AchyutBadyal) reported
@AmazonHelp Didn't expect this from you amazon. First you tell me to wait till 10, and now you push the date back to 12. Will my issue even get resolved, or do you support these kinds of scams pulled by your sellers?
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Gaurav Srivastava
(@lalamahantum) reported
from
Greater Noida, Uttar Pradesh
@AmazonHelp Also The problem is not with kindle but with my fire tv stick remote.