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The BBC iPlayer is a streaming television and radio service made available by the BBC. In addition to programming from the BBC, the platform also offers programs from broadcasters including ITV, Channel 4, and Channel 5.
Problems in the last 24 hours
The graph below depicts the number of iPlayer reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at iPlayer. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iPlayer users through our website.
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Buffering (28%)
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Crashing (24%)
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Sign in (22%)
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Playback Issues (22%)
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Video Quality (4%)
Live Outage Map
The most recent iPlayer outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
London | Sign in | |
Tower Hamlets | Buffering | |
Purley | Buffering | |
Omagh | Buffering | |
Sheffield | Buffering | |
Glenealy | Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iPlayer Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Flynn
(@whattheflynn) reported
I do think this is a bit of a problem for the BBC, they only promote their big money Netflix-competitor shows, and discoverability on the iPlayer app is dire.
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Sexy Sherlock hair🏳️🌈
(@SannePotterhead) reported
@Han_Marshy And does the bcc iplayer work in canada or not?
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Jamie
(@jtlovell1979) reported
@andromedababe If she really wants to see it, she'll work out how to use iplayer
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Fabio de Jesus
(@fabstar9) reported
@planetbenfica Surely there are better refs than Hugo Miguel for a game like this. I hear iPlayer is streaming this game, what an awful advert for Portuguese football, probably 7 or 8 minutes of actual play
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Ambulatio Temere
(@AmbulatioTemere) reported
@BBCiPlayer Why is there still no support for subtitles for the iPlayer on the (4th generation) Apple TV? This issue has been dragging on for years with no apparent progress or timelines.
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M luxed lash
(@niyahlthompson) reported
@KamzoSTP Does bbc iplayer not work out there ?
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S. 🍝🤌
(@streep_lover) reported
why panto is already on iplayer help 😭
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Ollie Cottam
(@olliecottam) reported
Hi @virginmedia and @NOWTV. I've got a a 300mbs Virgin fibre connection, speed test coming up fine, but watching different apps on NowTV stick has been awful for weeks. BT Sport, Sky Sports, All4, BBC iPlayer. Doesn't make a difference. What's going on with you two?
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Noncensor ☢ ☣
(@noncensor) reported
@BurnsideNotTosh Why does iplayer still work like a 70s cassette player?
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Bob Crapshit
(@aboynamedposh) reported
@TUPPER_WEREWOLF I'll need to see if I can torrent it, all my streaming stuff goes through the xbox and for some reason the iplayer app on there has ****** up and I can't fix it, the volume is incredibly low no matter how much I crank soundbar etc
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Alan 🐝
(@alan0669) reported
@Stephensav My rural broadband can barely cope with HD iPlayer, although HD Netflix seems to work fine
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faith 🎄
(@dykessuki) reported
i feel terrible for everyone that has to watch eastenders via iplayer
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Harry Robins
(@HjRobins) reported
@BenTedds42 This is very good news bc atm iPlayer is only like 720, and Dr Who is shot in a way that makes it look terrible with low bitrates. Fingers crossed for 4K UHD releases. 🤞
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lucy sweet
(@lucytweet1) reported
@JessicaRoseEliz On bbc2 yesterday - it’ll be on iplayer! Honestly this episode was truly terrible
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Dermot Hanney
(@HanneyDP) reported
@kevburkeie @cianginty I barely watch anything on analogue these days. Nearly all is is catch up. To not have something like iPlayer would be a big issue.
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Wils Wilson
(@WilsWilson1) reported
Why has the BBC decided to try & make my 82 year old Mum sign in again on iplayer on Xmas eve. Bloody idiots and stick a mince pie where the sun don't shine.
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Robert Meechan
(@robert_meechan) reported
@jonambrose89 @HLouiseL @BBCOne Had to stop and turn to iPlayer - sound is fine using that - #BBC1 was terrible
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Line Langebek 🌍
(@LenaLongstream) reported
Needed an antidote to the government shitshow, so watched Marcus Rashford: Feeding Britain's children, the doc on @BBC iPlayer, and now I'm a mess. Rashford, his mum, his family and friends. The best of Britain to off-set the worst.
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Steph
(@StephUpNorth) reported
@simondbarnes Going to have to watch it on iplayer later as daughter at work til 6.30pm and she will not be impressed if I watch it without her.
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Sexy Sherlock hair🏳️🌈
(@SannePotterhead) reported
@Han_Marshy And does the bbc iplayer work in canada or not?
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Bielsabub 💙💛 🏆
(@whites1992_2020) reported
@blakeconnolly Put it on standard TV or iplayer .. issue is with HD
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Pinkmongoose
(@ThePinkMongoose) reported
@JoeChapman87 Actual live broadcast telly is only for people who can't work out how to use iPlayer etc. So they're appealing to those who only use the numbers and the on button.
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Anya Portus
(@portushead) reported
Watching Casablanca on iPlayer. I'm sure this makes me sound like a philistine, but I can't help but think that it would have been a better film (11/10 instead of 10/10) if it didn't have the flashbacks. I'm already sold on the backstory from the chemistry between the two leads
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Nikolaj Hansen-Turton
(@nikolajht) reported
Just found out that the new doctor who will be in 4K HDR but won’t work on the Apple TV 4K. Not even 4K? @BBCiPlayer when can we expect it to release on the BBC iPlayer Apple TV app?
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Christopher Birtwhistle
(@CBirtwhistle) reported
@ManyATrueNerd Only think on my Twitter is half the people complaining Doctor who at New Years will be terrible because it’s written by chibnal and half the people saying it will be gods gift because it will be in 4K on the iplayer
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lily
(@PRETTY_VEN0M) reported
i may be at work but homecoming is on iplayer YES
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Kiteyboy
(@JJJohnJJJ) reported
@PhilipsCare_UK hi and hope you had a good Christmas. My brand new 65OLED805 isn’t playing any Freeview services (iplayer, itv hub, etc) since the latest s/w update)...blank screen then freeview error code about-300. Any ideas? I have reset tv by unplugging.
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John Myhill💙
(@jfmyhill) reported
@stageyrebel I'm sure you can get them all on iplayer or similar, but I have the first five (or possibly six) series on DVD if you need to borrow them! Good work.
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Adam Hatia
(@ahatia) reported
@UKandEU @ProfTimBale But iPlayer never used to work in EU?!
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🎉
(@_lilmixerz) reported
my bbc iplayer app isn't playing, now how do i get this thing work 😖🧐