BT (British Telecom) Outage in Whittlesford, Cambridgeshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Whittlesford, England

BT (British Telecom) Outage Chart in Whittlesford, Cambridgeshire, England

November 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(64.04%)
Phone
(12.75%)
Wi-fi
(9.74%)
E-mail
(8.08%)
Total Blackout
(3.42%)
TV
(1.97%)

BT (British Telecom) Outage Map Near Whittlesford, Cambridgeshire, England

The most recent outage reports and issues originated from Cambridge, Newmarket, Newport and Burwell.

Cambridge Internet
Newmarket TV
Cambridge Internet
Newmarket Internet
Newport Internet
Cambridge Internet

BT (British Telecom) in Whittlesford, England Comments

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BT (British Telecom) Issues Reports Near Whittlesford, England

Latest outage, problems and issue reports in Whittlesford and nearby locations:
  • FayeHollandUK Faye Holland (@FayeHollandUK) reported from Burwell, England

    Sorting out my father in laws accounts. He has #dementia. @TalkmobileUK terrible and unresolved - had to resort to email and who knows how long that will take. @bt_uk absolutely brilliant and went the extra mile. I know who my business goes to in the future

  • Choof1 Laura High (Foster) (@Choof1) reported from Brinkley, England

    @BTCare my internet is not allowing me to stream Netflix anymore. How can I fix it 😢 #sad

  • Maggs0002 Maggs (@Maggs0002) reported from Whittlesford, England

    @bt_uk @BTCare this week continuously unable to sign into my BT email on my laptop. Accepts my user and password but doesnt open. Are there problems?

  • Willis12Pat Pat Willis (@Willis12Pat) reported from Fowlmere, England

    @btsport @WTA Very poor attendance @Wuhan ????

  • alaneharris10 Alan Harris (@alaneharris10) reported from Whittlesford, England

    @BTCare 4th day with no broadband. Please can you try to help. One day I’m told it’s a network problem then just now texted to do some home checks. Have already had 2 engineer visits and a new hub. Does anyone actually know anything? @bt_uk is a really poor service provider

  • Chris_Medd Chris Medd (@Chris_Medd) reported from Milton, England

    @BTCare Hmm, I don’t think I was able to get that far as I called up the main customer care number and they advised me of my options. (I could be wrong though)

  • louiselogic Louise Williams (@louiselogic) reported from Cambridge, England

    @BTCare my fibre broadband was due to start yesterday, but was delayed by (at least) 9 days for an engineer appointment (on a workday) due to unexplained ‘technical issues’. The hub and modem are all fitted. The call advisors have no information available. What’s going on?

  • SAMBeastDavid David (@SAMBeastDavid) reported from Royston, England

    @BTCare Yes, the link isn’t loading for me and I’ve been told to contact tech support. Terrible customer service so far - refusing to help because you don’t see an issue, but then stating something clearly is wrong as we don’t have LAN.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • AvalonBride Avalon Bride Music (@AvalonBride) reported

    @bt_uk Residential Chris, I have been chasing a resolution for months only to be continually fobbed off or completely ignored. Impossible to call (Black)Hawk as customer service reps do not exist.

  • JonPDyer 【J】【o】【n】🚑🎼🏉🚁 (@JonPDyer) reported

    @bt_uk I just had a telephone call from some claiming to be from BT saying my internet service will be terminated for 28 days due to it not being secure. I don’t have BT broadband or any other BT service. Please can you confirm this to be a scam call or not. Thankyou 😁

  • r7fann Arfan (@r7fann) reported

    @amarmajidphotos @virginmedia @PlayAvengers Move to @bt_uk @amarmajidphotos you will defo get better customer service and they can arrange call back in such serious cases

  • CommuniG8 CommuniG8 Limited (@CommuniG8) reported

    @BTCare both my phone lines up and down like yoyos

  • tessthebutler Tess Butler (@tessthebutler) reported

    @bt_uk They were fixing your land assets, installing a new line for YOUR new customer, so we’re doing your work. Also you are both owned by BT Group plc. You can all talk to each other so tell them this.

  • dannydaman9 Daniel Smith (@dannydaman9) reported

    @bt_uk As soon as I type this it's back down again

  • atlas_contact Atlas Recruitment (@atlas_contact) reported

    @btbusinesscare They have but I am not sure if anything is actually going to be done about it. I said on the phone, this isn't a therapy session. I don't just need to get it off my chest and be 'understood,' I want to see a resolution and a recognition of the hassle it has caused.

  • dannydaman9 Daniel Smith (@dannydaman9) reported

    @bt_uk Yes. Seems to be back up now but it's been intermittent since 12pm. Same issue as reported as other users on downdetector

  • DWR_N7PNE SLC (@DWR_N7PNE) reported from St Helens, England

    @bt_uk people, avoid at all costs. Crap provider!!

  • KevinWilson89 Kevin Wilson ® (@KevinWilson89) reported

    @bt_uk due to have an engineer visit yesterday 2pm-4pm. #noshow with no further comms to advise why or re-book a time. Still the BT broadband issues persist, now 1 day off work down and countless issues unresolved - #customercomplaint