BT (British Telecom) Outage Report in Wales, Rotherham, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wales, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Wales, Rotherham, England
The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Dronfield, Doncaster, Chesterfield, Mexborough, Rotherham and Worksop.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Dronfield |
Internet | |
| Doncaster |
Internet | |
| Sheffield |
Wi-fi | |
| Chesterfield |
Internet | |
| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wales, England
Latest outage, problems and issue reports in Wales and nearby locations:
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Chris,,,,
(@pidgpie) reported
from
Rotherham, England
Motogp LeMans worst track on the calendar for this type of weather and conditions big repair bills and the clinic will be busy BTSport
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.
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Pat Waistnidge
(@grannypatt) reported
from
Sheffield, England
Having been a @bt_uk customer for years I always extol their virtues. Once again my mistake today caused problems. First of all Paddy, then Claire customer service brilliant. Thank you. Keep safe.
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Tim Buckle
(@timbuckke) reported
from
Conisbrough, England
@mrdanwalker If that’s what the game came down to I’m glad my #btsport BOX decided to go into #Tier3 today and isolate itself from working!!! 🤬 #nothappy @btsportfootball
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Chelsea Nicholson
(@ChelseaRebecca8) reported
from
Brimington, England
@bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.
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Kirsty
(@kirsty2402) reported
from
Sheffield, England
@bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Sarah Nolan
(@sarnolan1982) reported
from
Aston cum Aughton, England
@btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!
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Andy Nolan
(@aardvarknsefce) reported
from
Sheffield, England
Just watched the brilliant #Greavsie on @btsport - what a player. Even in grainy black and white footage you can see just *how* good he was on horrid, boggy pitches. To come back from the alcoholism showed the strength of character.
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Sam Groves
(@Mrpud2u) reported
from
Sheffield, England
@England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet
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Jason Smith
(@jayboy_21) reported
from
Sheffield, England
@bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.
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Doncasterman
(@doncasterman) reported
from
Doncaster, England
@bt_uk Any reason for second day running your engineers are going to fail to turn up for an appointment?
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.
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Brett Hadley
(@BrettHadley42) reported
from
Rotherham, England
My @bt_uk contract is up soon and the best *offer* they can do is offer me a £14 a month increase for literally no benefit in service for me? Maybe time to look for a new broadband provider ….
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Shane Rounce
(@srounce) reported
from
Sheffield, England
@bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.
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Mark Taylor
(@tails101) reported
from
Sheffield, England
@bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.
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Call the Martini Police
(@JohnBarcock) reported
from
Barlborough, England
Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@xsammypriorx) reported
@bt_uk Hi I had a couple of BT engineers wanting to access the side of my property tomorrow morning for another customer. I just wanted to confirm that they will be here at 8am tomorrow? I’ll DM you my address
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Ian Harbord
(@harbord_ian) reported
@bt_uk Ten days now without service!! @OpenreachHelp
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THTC Clothing
(@THTCCLOTHING) reported
@RagNBoneMan @bt_uk Was this from the flooding couple weeks back? Only asking because @virginmedia went down in our ends - and when pressed, it turns out that none of the main infrastructure companies have any adaptation strategy in place to deal with climate change. No resilience plan, nothing.
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Hannah Wakeford
(@StellarPlanet) reported
Dealing with @bt_uk is always a pain, every single person is lovely and just wants to help, whatever messed up system they have them working with means it is impossible and frustrating for them too. 3 systems showing 3 things, none correct. Always over an hour on the phone.
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Nicola Shelley
(@nicola_shelley2) reported
@bt_uk just been contacted by one of your staff (supposedly) via a mobile number. I told the woman I didn’t believe she was from bt, she called me a b*t*h before putting the phone down on me!
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Hannah Wakeford
(@StellarPlanet) reported
@bt_uk I am doing no such things the delay is your end. Just sitting here quietly, waiting. I was not soliciting advice via twitter just complaining about the general state BT leave their customers and advisors with little to be able to fix. Thanks for your time.
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Jamie.B
(@jamiebrown0790) reported
@bt_uk absolute useless company. We’ve had no internet since last Thursday and let down again today. SORT IT OUT
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Martrion
(@Martrion2) reported
@WWEUK @btsport WWE is tone deaf I see. Alexa Bliss stole Bray Wyatt's gimmick and crapped all over it. Now he is ruined and he got fired thanks to her and WWE. This sucks.
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Bethan W
(@BethanMW) reported
@bt_uk You would be better off focusing attention on providing the service your customers pay for. I have been paying for super fast fibre for months that does not work!! Terrible company!!
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Bethan W
(@BethanMW) reported
@bt_uk You would be better off focusing attention on providing the service your customers pay for. I have been paying for super fast fibre for months that does not work!! Terrible company!!