BT (British Telecom) Outage Report in Soham, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Cambridge, Ely, Newmarket and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Ely |
Phone | |
| Newmarket |
Wi-fi | |
| Newmarket |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
-
Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Wondering if BT would like to give me a refund, bought a pass for @btsport to watch The Ashes and despite a full strength Internet signal it's done nothing but on and off buffering all morning
-
Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk I was due a call back on Wednesday for an update from her instead I had to call because YOU CANCELLED MY BROADBAND I have no access to a bank in town now no access for 3 days YOUR SERVICE SINKS
-
James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
-
EJ Allen cosplay- All about that hair!
(@EJ_C_Allen) reported
from
Milton, England
@bt_uk how is it okay to leave us with unusable internet till the 24th of this month and still charge us for this time. We all work from home right now and 1mps speed just ain’t doing anything but yet your doing nothing to help us but still charging us. Great customer service!
-
Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
Very slow handclap for @bt_uk. My *brand new* phone connection isn't working and won't be fixed until Tuesday next week.
-
Tyler Thurston
(@Cameraman_Tye) reported
from
Dalham, England
@virginmedia your customer service via whatsapp is laughable, fill in all the information to then get called the wrong name? Can safely say the router, service and customer help was better with @bt_uk
-
James Gordon
(@jgordon85) reported
from
Waterbeach, England
@btsport @btsportcricket just spent £25 to watch @englandcricket to find your app on my phone and TV are not working. What's going on? 😡🤬
-
Claire Jones
(@redhatphoto) reported
from
Cottenham, England
@Arron1970 @sjhammerschmidt @btsport @SpursOfficial I never knew that Greavsie was in rehab about 200m where I lived in Brentwood- our house was on the site of the old Warley hospital
-
MarkL
(@Miketango35) reported
from
Ely, England
@bt_uk hi. I changed my contract the other day (slightly cheaper tariff). I keep getting texts saying I’m a new customer and I can transfer my number across. Assume these texts are generic as am staying with BT. Only thing I’ve changed is cost of tariff
-
Ian Miller
(@millerbowler) reported
from
Fordham, England
@BTCare @bt_uk The more dealings I have with your customer service and website , the more confused and frustrated I get.
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under your VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
The Wobbly Gamer 👁️🎮
(@TheWobblyGamer) reported
from
Mildenhall, England
@bt_uk Don't worry about it I've solved the problem myslef, and I've been told I can't change the account name even though I've paid for it for 6 years, I don't live with my sister who originally organised it and I always change my package without any issue but hey ho!!!
-
Rebecca
(@bec20272) reported
from
Chatteris, England
@bt_uk You should have open reach on this job everyday until they have fixed the problem not once a week oh sorry can’t fix it booked in again for next Tuesday do you guys understand the term VUNERABLE CUSTOMER DISABLED?????
-
Katharine Rosenstiel
(@fredngingermad) reported
from
Cambridgeshire, England
Oh grand @btsport has gone down, can't access it with or without WiFi, just as England is batting
-
Ian Cooper (he/him) 🇺🇦🏳️🌈🏳️⚧️
(@IanHCooper) reported
from
Ely, England
Urgh, looks like I’ll be stung by loyal customer penalty on charges when I move thanks to @BTCare. About £20/mo by the look of things
-
Paul Jeffrey
(@realfootiedad) reported
from
Witcham, England
In this hour of need I still need to find my football fix somehow. So up at 4am to watch live the @WLeague #GrandFinale between @MelbourneCity v @SydneyFC .Watch it now live on @btsport
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
-
Martin Wheatley
(@wheatley_martin) reported
from
Swaffham Bulbeck, England
@bt_uk Yes, but the fix time (5 days) is very disappointing. Would expect new installation to work.
-
Ian Farrell
(@eyefarrell) reported
from
Milton, England
I’m beginning to think that going with BT for my business broadband was a very band idea. @btbusinesscare Speed awful. Admin and billing even worse. And a premium rate number for customer service - oh nice 😐
-
Guey-Mei Hsu
(@MeiKHsu) reported
from
Cambridgeshire, England
@bt_uk what’s going on with the internet service in Cambridge??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
goonergeez
(@GeezDean) reported
Wtf @btsportfootball @btsport @BT why stop the "mirror casting" ffs. Honestly you always find ways to piss off customers..... be getting in touch and getting refund! *****!!
-
lou moo
(@moores_joanne) reported
@bt_uk Hi. I called 2 hours ago about a problem in my area and was told that my mini hub would be reactivated in 10 mins or so. Please could you contact me to check so that I can get back online to arrange my husband's funeral. Thanks
-
Chris Spooner
(@spoons1983) reported
The service I have received from @bt_uk for my broadband has been shocking from day 1 looking at returning to @SkyUK @SkyHelpTeam
-
We're Clock End! ⚽
(@ClockEndMichael) reported
@btsport Why do I get error code VC019 whenever I try to watch BT Sport on my Chromecast with Google TV? How do I fix it?
-
Series 𝙎𝙓 (𝙁𝙤𝙭𝙨𝙩𝙖𝙧) ⚒️🎮
(@SXFoxstar) reported
@bt_uk I joined nov20 can't tell which hub I have but it appears to be missing the separate 2.4-5ghz option in the hub settings? It is a problem for some of my devices can you advise where I can do this as it isn't in the advanced WiFi settings.
-
Chris Carrington-Hughes
(@Hughesy_1986) reported
@bt_uk tried live chat. Told having multiple devices connected will affect speed. Not been an issue before. Can’t watch NowTV either which we pay additionally for. BT speed test gave is a higher reading than Speedtest app. Something fishy going on there. Who can actually help us?
-
mimi | streamer/musician
(@AmimiMusic) reported
Our Internet is gone again at the exact same time as yesterday. Starting to make me wonder what I'm paying for @bt_uk. If we didn't check service status website we wouldn't know there was even an issue with service at the moment.
-
BritIndianEastLDNUk
(@DLion1986) reported
**** #var making these game for some bunch of ******* @btsport @SkySports can’t believe you both alongside #motd support this stupid ****
-
✌🏼
(@tracyjones129) reported
@bt_uk my broadband has been terrible all weekend so slow
-
Rach Whitley 💙
(@imrachelwhitley) reported
@bt_uk hi BT. Our wifi has been dropping off increasingly regularly, it's been relentless today, but I keep going around in circles with the help process online. There is no fault in the area apparently - what should I do? We've done th usual restarts, repeatedly.