BT (British Telecom) Outage in Redbourn, Hertfordshire, England

Well done @btsport the signal is shocking freezing and cutting out

Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

@btbusinesscare Never again

@bt_uk Need help with internet issues!!

@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

@soen @TalkTalk @bt_uk True! I just want a decent signal though.

@SkySports if you're going to have that nonsense-spewing ****** as a pundit, then at least get someone with a backbone, and perhaps from the other clubs standpoint, to tell him he's being stupid. There are good pundits around, but you seem unable to find them, unlike @btsport

Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

@GabbyLogan @BTCare BT=Bloody Terrible

@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

@btsport cant believe that after 2 months of no sport. U offer a 2 month refund and only give 1 still taking this months money. The least the company could do is half everyones payment as you aren't providing a service. Please give me a number to call to cancel. URGENTLY

Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)

Truly frustrating day unable to work because the BT Broadband has failed & the fix time for Leighton Buzzard looks to be 12th May....@bt_uk

Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

@GarethBale11 @btsport Hello please help me🙏 My name is israr I'm from india I lost my house in road cutting. BMC demolished my house. I have 2 little brother and 1 little sister and mother. I don't have money any kind of job n work in this pendemic. Please help me for buy new house for my family 🥺

Don’t you love it when @bt_uk try and blame the customer for their wrong doings . I have been with this company for 2 years & have had nothing but problems the whole time. Looks like @virginmedia will be gaining a new customer!

@bt_uk - Words cannot describe your customer service, so I’ll let numbers do it instead 0/10 - a telecoms company who cannot even answer the phone, awful service 🙈

How do I go about cancelling your crap service and getting a refund as you have failed to deliver on the basics? @btsport

@bt_uk I just think it’s disgusting she called for help and got a salesman.

@peasmoldia @bt_uk Hi Garry,I am in the same boat with BT I never use my land line but asyo say you have to have the phone to get the broadband,in fact I’ve put the hand set in a drawer and use my mobile,I think yes BT are reliable but they own the lines and charge what they want

@bt_uk credit where credit is due, whilst initially annoyed by the phone system to resolve an issue the twitter team have addressed it most satisfactory. Thank you.

@SkyHelpTeam Thank you for your reply, but you didn’t answer my question and from reviewing the links, the only way I can get bt sport thru sky is to sign up for 18 months! This is very poor fr @btsport who haven’t really done much to help people during this pandemic,

@bt_uk Hi, no last Ingot was a text this morning saying the estimated fix date was the 7th and then nothing the rest of the day. Just got back from work and still nothing.

@joshwhitesays @btsport That’s pretty poor form I’d say.