BT (British Telecom) Outage in Cockenzie, East Lothian, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Cockenzie, Scotland

BT (British Telecom) Outage Chart in Cockenzie, East Lothian, Scotland

July 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.96%)
Phone
(15.37%)
Wi-fi
(10.15%)
E-mail
(8.36%)
Total Blackout
(4.78%)
TV
(2.39%)

BT (British Telecom) Outage Map Near Cockenzie, East Lothian, Scotland

The most recent outage reports and issues originated from Edinburgh, Tranent, Musselburgh, Loanhead and Penicuik.

Edinburgh Phone
Edinburgh Internet
Edinburgh Internet
Tranent TV
Edinburgh Phone
Edinburgh Phone

BT (British Telecom) in Cockenzie, Scotland Comments

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BT (British Telecom) Issues Reports Near Cockenzie, Scotland

Latest outage, problems and issue reports in Cockenzie and nearby locations:
  • MrsRouthJones Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland

    @bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect

  • shelly8111 Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, Scotland

    That sucks! I won’t be watching then as don’t have @btsport 😕

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • kennyflockhart Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare Spoke with your customer contract renewal team. #RUDE!😠

  • rossdenholm980 rossdenholm (@rossdenholm980) reported from Haddington, Scotland

    @BTCare my internet is not working keeps turning its self off , I have never had a problem like this and I have been with bt for years , am no paying 60 pound a month for this

  • StuartCab205 bitablue (@StuartCab205) reported from Danderhall, Scotland

    @chris_sutton73 think I'll give it Miss .... rather shit hedgehogs than listen to him .... by the way he's the reason I gave up my subscription to @btsport .

  • TheSalmonRF Richard Fraser (@TheSalmonRF) reported from Penicuik, Scotland

    @btsport can someone please dm me about a complaint I have

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @BTCare Several weeks ago. Check your records and you should see the notes. Due to such appalling service I also believe compensation should be paid. I was offered £5 but that’s derisory

  • Enrohd_1992 Douglas James Horne🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Edinburgh, Scotland

    Horrible news absolutely horrible! Ugh screw you @ScotlandSky better make an effort! You guys don't give 2 hoots about Scottish Football whereas @btsport did sorry to see you go @chris_sutton73 @stephencraigan

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Once again BT’s customer service is a disgrace! You call and get treated like shit. You chat on the online service it’s a waste of time as it’s a bot. You reach out here and you have no interest. Looks like am going back to @SkyUK. You can read about @bt_uk in the newspapers!

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Nope. I’ve already wasted nearly 2 hours of my day on this calling and being cut off or chatting online to a complete idiot. It’s up to you now to contact me. Like I say if you don’t it’ll be in the newspapers how BT steal from customers!

  • laura_claare Laura Clare (@laura_claare) reported from Musselburgh, Scotland

    @BTCare so yesterday, I had zero signal on my freeview channels - I eventually fixed that myself - thanks btw and now my subscription channels aren’t working!! I have reset the box as advised and it’s still not working. This is beyond a joke now!!!!!

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @bt_uk still #discriminatng against #deaf & #hearingimpaired people with lack of #subtitles on streamed football on @btsport . Bad enough, but @bt_uk also refuses to offer #deaf & #hearimgimpaired people a discount on the cost. #discrimination

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    Just been told that @bt_uk are allowed to #discriminate against #deaf people when they broadcast football on @btsport without #subtitles - but they are allowed to charge me the same as hearing people for the service - #institutionaldiscrimination

  • kennyflockhart Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare I have tried calling you this morning but everything is my own fault! Really rude member of staff!!! I am only receiving channel 307 onwards after being told to retune my TV from today! I want to cancel my subscription now!!!! Not receiving ANY channels BT is rubbish now!

  • lucia_ballerini Lucia Ballerini (@lucia_ballerini) reported from Edinburgh, Scotland

    @BTCare tired to talk to your rude operators while you are not able to fix my fault!

  • Roger_Edwards Roger Edwards - #IMWorld Bucharest Speaker (@Roger_Edwards) reported from Tranent, Scotland

    Anyone in #Edinburgh #tranent have #BroadbandProblems? It’s been down for nearly 2 hours though the BT website says all is okay. @BTCare

  • DanEunson Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    @BTCare Hi Dean, thanks for the reply. I didn’t get through, unfortunately. The issue is a bit complicated, so I will try again by phone this afternoon first, before sending a DM.

  • DanEunson Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • bryan1_1972 Bryan Stewart (@bryan1_1972) reported from Cockenzie, Scotland

    @BTCare BT must have the worst customer service ever. No help what so ever from obviously a call centre somewhere other than the UK. Constantly increasing prices for poor service . Contact def NOT getting renewed with this lot again .

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    When chasing @btsport - by email - about the lack of #subtitles on their @btsport streaming service - they try and phone me - even though I have told them I can't take calls. Have now told them about the @PediusCall app - wonder if they will continue to #discriminate ?

  • sasbroons Stevie Brown (@sasbroons) reported from Penicuik, Scotland

    @BTCare I’ll DM my phone number & customer number

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • JulieWhitley1 Julie Whitley (@JulieWhitley1) reported from Edinburgh, Scotland

    Day 3 of no land line and WiFi and still no word from BT. I guess improving their appalling customer service will reduce executive bonuses. @BTCare @bt_uk

  • CraigEdi Craig (@CraigEdi) reported from Edinburgh, Scotland

    @btsport Stephen craigan is a disgrace. There was no punch or knee from McGregor. Awful

  • Roger_Edwards Roger Edwards - Marketing Made Simple (@Roger_Edwards) reported from Tranent, Scotland

    @BTcare I’m getting really slow broadband speeds of 8mbps compared to the 30mbps it should be on BT Fibre. What’s wrong. Tranent Exchange.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • ACNH_Info ACNH Info (@ACNH_Info) reported

    @prime1959 @bt_uk Yeah, my advice for anyone would be to not use the email service that's tied with BT or any other ISP for that matter. Stick with genuinely free email providers (GMail, Outlook, ProtonMail, etc.) to avoid the headache of having to migrate to a new address if your contract ends.

  • TheXdSwords Al Davies (@TheXdSwords) reported

    @bt_uk I’m sick of paying for such poor internet service - absolute sham

  • RomileyItalian The Italian, Romiley (@RomileyItalian) reported

    No urgency to resolve problem. I Speak to different people on the phone and they all say different things. Definitely won’t be renewing contract when it ends soon @BTBusiness @btbusinesscare

  • biffrbear bifur (@biffrbear) reported from Grangemouth, Scotland

    @Rangers_co_uk @CelticFC @NBFootball @Dafabet @MagnersUK @EdenMill @vpzuk @IntelligentCL @Ladbrokes @SkySports @btsport @officialpes @Pol_Roger @ClydeSSB @Nirvana_Europe @SimpleDigi @GTOmegaRacing @HollicomPR how much more bad news can these sponsors take, from here on in it is only going to get worse, victims in court all their sordid history will be laid bare for all to see @UEFAcom @newbalance @Dafabet @MagnersCiderNI @ScottishFA @spfl

  • RomileyItalian The Italian, Romiley (@RomileyItalian) reported

    No phone line or broadband again today because of the incompetence of @bt_uk. They have not a care in the world that it means our card machine is down and we are having to inconvenience customers and send them to a cash machine (yesterday in the rain as well). @BTBusiness

  • BenDola61867465 Ben Dolan (@BenDola61867465) reported

    @bt_uk These ******** even bill you when you are not a customer. Kept billing me after I moved to Sky

  • _KieranScott_ KieranScott (@_KieranScott_) reported

    @bt_uk The connection keeps dropping I havent reported it because I would never be off the phone to you because it happens all the time

  • TAN____TAN Tania Lena H (@TAN____TAN) reported

    @Ofcom Hi I have a problem with @bt_uk one of their customers has ordered their services to my dad's address and it's caused his provider to close his account and BT are now blocking his line and won't help us. We don't know who their customer is either so we're stuck.

  • TAN____TAN Tania Lena H (@TAN____TAN) reported

    @bt_uk No that's not what I'm trying to say. Your customer is blocking my dad's landline because they must have given his address by mistake. And surely your customer should be notified that their services are at an incorrect address

  • MadocLeonard Gaynor Madoc Leonard (@MadocLeonard) reported from Carmarthenshire, Wales

    @Englishomestead @bt_uk My mother gets calls from a woman telling her the phone will be cut off. Yesterday the woman said mum owed £600. Mum pays monthly by direct debit, never more than £23!