BT (British Telecom)

BT (British Telecom) Outage Report in Claygate, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Claygate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Claygate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Claygate, Surrey, England 03/28/2024 13:35

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Claygate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Weybridge, Croydon, Purley, Ealing, Holborn, Redhill, Paddington, Streatham, Tower Hamlets, Balham, Chessington, Sutton and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomTeddington Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomCity of Westminster Phone
United KingdomWeybridge Internet
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Claygate, England

Latest outage, problems and issue reports in Claygate and nearby locations:

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • T10WS Tro (@T10WS) reported

    @bt_uk morning… is there a problem with the network this morning? My BT WI-FI isn’t working. I’ve done the old turn off turn on thing about 3 times??

  • aaron_hudson Aaron Hudson (@aaron_hudson) reported

    @bt_uk Thanks for your reply Brian, unfortunately this is the same team that I’ve spoken to on several occasions who seem unable to help & also said they would call me this morning before 12 & never did so I don’t hold out a lot of hope! Seems the easiest thing is to cancel all together

  • tony_crosbie Top Cat (@tony_crosbie) reported

    @btbusinesscare No , you have decided to close the complaint

  • GrahamClewes Graham Clewes (@GrahamClewes) reported

    Apparently I can watch #Scotland game but not @EnglandRugby. I’m sure I’ve got old fashioned thinking here so my problem but this morn I couldn’t watch @englandcricket as on #BTsport, now @PrimeVideo is not successfully streaming one of the rugby games. I miss BBC & ITV for sport

  • gabi02269894 gabi (@gabi02269894) reported

    @bt_uk I sent you a DM but the problem haven't been fixed

  • aaron_hudson Aaron Hudson (@aaron_hudson) reported

    I now cannot get the installation date that was originally booked and for someone that works from home this is far from ideal as I’ll be without internet for over a week. I’m paying for a service that I’m now not getting @bt_uk

  • ElFraudeCalvo El Fraude Calvo (@ElFraudeCalvo) reported

    @bt_uk Yes all back up and tunning now, not sure what the issue was. Thanks

  • danmacno1984 daniel mcmenamin (@danmacno1984) reported

    Love @bigdaddybunce honesty, “he’s 6” shorter, wearing a pair of trainers and took it at late notice” Love it, we are not stupid, we want honestly from the panel. #btsport #boxing #bt

  • michie19 Michelle Jefferies (@michie19) reported

    @btsport we have a problem on a business account and cannot resolve it because offices are closed until Monday now, not great for commercial premises that are open all weekend until late at night, will be seeking compensator loss of customers!

  • smiley_jules Jules D (@smiley_jules) reported

    @bt_uk what's the update on restoring the broadband service in Bridge of Don, Aberdeen? We were informed it would be fixed by 14.05. It came on for less than 5 minutes and is off again