BT (British Telecom)

BT (British Telecom) Outage Report in Danderhall, Midlothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Danderhall, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Danderhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Danderhall, Midlothian, Scotland 03/28/2024 09:45

March 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (10%)

    Phone (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Danderhall, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Penicuik, Musselburgh and Dalkeith.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh E-mail
United KingdomPenicuik Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Danderhall, Scotland

Latest outage, problems and issue reports in Danderhall and nearby locations:

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland

    @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • its_ameliabrown Amelia🥰 (@its_ameliabrown) reported

    This is kinda getting ridiculous now @bt_uk, 5 times you've arranged for an engineer to come out and sort out our Internet and 5 times they haven't showed up! And now you are saying that you don't have another appointment till November?!?! ITS JUNE?! Terrible customer service😠

  • Mert81873785 Mert (@Mert81873785) reported

    @HectorMarimo @martinkeown5 @bt_uk I borrowed money to buy a house for my kids but a thief killed my wife and stole all my money....everyone wants her money..they say they will hurt my kids if i don't give it..please help I'm begging you. If I don't pay the money they will kill my childrens😔😔

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @ZoemMcbride @bt_uk Nothing surprises me with BT anymore. It’s lies after lies day after day. We have been waiting for a broadband since 12th of April. Had countless no shows by engineers and countless promised call backs that never happened

  • ZoemMcbride Zoe McBride (@ZoemMcbride) reported

    @bt_uk for two weeks you told my elderly grandparents there was an issue with the landline somewhere in the area, they rely on that landline for emergencies, you told them to use a mobile, they are late 80’s - they don’t know how!

  • ZoemMcbride Zoe McBride (@ZoemMcbride) reported

    The issue was all of a sudden in their house and not on the line, you were due to come today, my 86 year old nan cancelled her first coffee morning since the pandemic to wait for you...you didn’t show @bt_uk

  • mikereedwords Mike Reed (@mikereedwords) reported

    @bt_uk It's not a line fault, it's been like this for months. But I rarely work for this long in the kitchen, and hadn't appreciated quite how dreadful it is. (My partner worked in the kitchen for a few weeks and reported it as terrible. I should have paid more attention.)

  • Hamza_Saeed98 Hamza Saeed (@Hamza_Saeed98) reported

    @England @bt_uk @BukayoSaka87 He’s ****. Overrated af. Greenwood clear

  • nigelbushell2 Bushy (@nigelbushell2) reported

    Well @bt_uk have lived up to expectations again today, took the day off but engineer called to say he can't fix our broadband as they have cut off our landline and given it to another property! Been waiting for Fibre order since 29th March still no sign of that! Awful service

  • GarethJames316 GarethArsenal (@GarethJames316) reported

    @btsport @mikeskinnerltd Awful company

  • vickyjenner1 jennev (@vickyjenner1) reported

    @bt_uk Why the hell am I paying so much money a month for my phone and broadband to BT (a reputable company) when their workmen go to fix someone else’s line and leaves yours off! An engineer has been down the road all morning, and now our phone and internet won’t work.