Is BT (British Telecom) having an outage in Birkenhead, Merseyside, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Birkenhead, Merseyside, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Birkenhead, Merseyside, England

June 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:30 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (61.72%)
  • Phone (15.18%)
  • Wi-fi (8.26%)
  • E-mail (7.08%)
  • Total Blackout (4.89%)
  • TV (2.87%)

BT (British Telecom) in Birkenhead, Merseyside, England Comments

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BT (British Telecom) in Birkenhead, Merseyside, England Issues Reports

Latest outage, problems and issue reports in Birkenhead, Merseyside, England:
  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare @Ofcom No, we’re going to keep this very very public I’m afraid. Your people refused to deal with my case. This will become clear as my complaint is now with the board. Too late.

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare @Ofcom Yes, the same people who’ve failed to resolve it over 3 months. This is a farce & my rights as a citizen are being denied. I have a heart complaint & am under care of Wirral Heart Centre, but apparently I’m not a priority when it comes to engineering resources. Digital apartheid

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @Ofcom I’ve been told by @bt_uk @BTCare that if I make a complaint to OfCom they will cut off all contact and refuse to supply phone & broadband. Is this true? If so, what’s the point of Ofcom? I am now without phone & broadband for 3 months, but can do nothing to resolve this

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare An engineer came, installed a Huawei Terminal, that was supposed to be stable after 48 hours. It’s not. The light is still flashing after 3 days. There is no phone number or CS service in place. The number I called was not answered. The company needs to be put out of business

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @xanderashwell @Sarah_W_Morris @PowysCC @powyshighways @BTCare @Ofcom @BBCWatchdog Just checked with @Ofcom & its as I thought, they don’t deal with individual complaints. There’s also an assumption in the categorisation of complaints that I’m an active subscriber who’s experiencing poor service. But I’m not even a customer...they’ve in effect refused to supply

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare Nope, not even that. I have literally nothing. Other than a white box with flickering light, I have no way of referencing my case with anyone. I have a Huawei leaflet on the router box. But nothing more. And no one answer the phone. It’s the perfect closed idiot loop

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @Sarah_W_Morris @xanderashwell @PowysCC @powyshighways @BTCare Thank you, no. I think I’ve fallen into a black hole. It’s actually connected with an engineering problem which is with Open Reach. They say they’re dealing with it, though there’s no follow up or accountability.

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare Royal Mail yes. No way of knowing with OR. An engineer did come round to install box. But it’s faulty. Amazingly, there is no CS service having as the wiring installed. Basic Customer services not in place

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare They have. They are also totally exasperated by Open Reach. Develop team did all they could. But there’s a technical fault only OR can fix but there’s no way to even let them know. OR tried to blame the developer for weeks. Dishonest rogue company that needs breaking up frankly

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @BTCare No. I’ve been told nothing. Mainly because no one answers the phone at Open Reach. Without internet I cannot get an ISP. There isn’t even a service option for my case.

  • AndrewAtter
    Andrew Atter (@AndrewAtter) reported from Birkenhead, England

    @YasmineDarwazeh @BTCare I’m at 4 months waiting for internet & phone. Yasmine, Is there a customer activist group for BT / Open Reach? @BTCare A class action suit might be needed...

  • DaveParky14
    David Parkinson (@DaveParky14) reported from Birkenhead, England

    @ryanw2345 @therealgoalie13 @LiverAcademyFc @btsport how the fuck did you get a shirt lad haha

  • mikewilliams_40
    Mick w (@mikewilliams_40) reported from Birkenhead, England

    5-1 down and Ian darke starts reeling off fucking Bill shankly quotes, So Glad I’ve given @btsport my 30 days notice.

  • Live_for_Films
    Phil Edwards (@Live_for_Films) reported from Birkenhead, England

    Anyone else having problems with BT Internet today? #btinternet @bt_uk @BTCare

  • sfitzy1978
    Shaun Fitzsimmons (@sfitzy1978) reported from Birkenhead, England

    Based on the first hour, if I were the ECB I'd never give BTSport the cricket rights over @SkyCricket ever again

  • sfitzy1978
    Shaun Fitzsimmons (@sfitzy1978) reported from Birkenhead, England

    I'm sorry, I'm all for equality but who is this bird commentating on the Ashes on btsport, she's shit and she keeps getting pulled up by the knowledgeable guy.

  • Cameron_Macccc
    Cameron Mack (@Cameron_Macccc) reported from Birkenhead, England

    @bt_uk @btsport NEED HELP please to log into Bt sports keep getting error code. Can you sort this out by dm?

  • Cameron_Macccc
    Cameron Mack (@Cameron_Macccc) reported from Birkenhead, England

    @btsport NEED HELP please to log into Bt sports keep getting error code. Can you sort this out by dm?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • SmellyRatty
    Gavin Belcher (@SmellyRatty) reported

    @BTCare No. I understand this is not your fault, but the service is poor. Is it expected that we will be billed for the days we cannot use the service we are paying for?

  • nugwin73
    Nugwin73™ (@nugwin73) reported

    @btcare do your sim cards work in ee phones? Now I'm getting your plus service I might get a couple of sim cards.

  • lifeintheseword
    uthelayahk (@lifeintheseword) reported

    Tim Sherwood is a total cunt, one useless piece of crap @SuperSport out of all people, African legends you decided to bring in this shit we know you buy football channels from BTSport but this fuckery is too much

  • SmellyRatty
    Gavin Belcher (@SmellyRatty) reported

    @BTCare Like most families, we use the Internet for more than work emails. Your service is not cheap and we've had constant issues with our connection dropping out. Not to mention the poor speed we receive

  • tibet66
    Tibet66 (@tibet66) reported

    @BTCare Just a thought. You know that money you take from me each month. You know. The money for a service I pay for. Hey. I’ve done my bit. How about you get your lazy asses into gear and do yours?

  • FreeYourNips
    🧜🏼‍♀️🧚🏼‍♀️🦄 (@FreeYourNips) reported

    @BTCare We can get better signal from next doors sky box, than on our own box. We have complained about this issue on multiple occasions and still nothing is corrected and we're still charged for hardly using the internet.

  • FreeYourNips
    🧜🏼‍♀️🧚🏼‍♀️🦄 (@FreeYourNips) reported

    @BTCare You advertise that you are the best for internet. You say it can reach a certain distance, yet now we are told to split the SSID's? We pay for decent internet yet we are not getting what we pay for. Then when we ring you just send out another terrible box...?

  • codeyeuk
    Aaron (@codeyeuk) reported

    @BTCare I changed my direct debit day and you guys have decided to ignore it and now internet is off and your billing team phones are down

  • jonndickson
    JD (@jonndickson) reported

    After 14 years of a loyal customer @BTCare @bt_uk its time to move on. #itsgoodbyefromme #solong #itsallaboutmoney

  • tibet66
    Tibet66 (@tibet66) reported

    @BTCare @RobsonBen Cancel it. You have had enough chances to resolve.