Is BT (British Telecom) having an outage in Burnley, Lancashire, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) in Burnley, Lancashire, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Burnley, Lancashire, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (61.74%)
  • Phone (15.10%)
  • Wi-fi (8.56%)
  • E-mail (6.88%)
  • Total Blackout (4.87%)
  • TV (2.85%)

BT (British Telecom) in Burnley, Lancashire, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) in Burnley, Lancashire, England Issues Reports

Latest outage, problems and issue reports in Burnley, Lancashire, England:
  • jwinb
    James Worthington (@jwinb) reported from Burnley, England

    @BTCare I've got BT Sport as part of my EE contract but I'd like to use my login on my iPad (no SIM, WiFi only) - is there any way I can upgrade my deal at all or is there an alternative deal that allows me to use the login for my phone & tablet?

  • Hop3y
    Adam Hope 🏏 (@Hop3y) reported from Burnley, England

    @AnitaBrown3D @Alex_Clarky @MatthewJETGough @de_an_gb @LottieJohn1 @libbiecarrart @expressvpn @BTCare @GoDaddyHelp @GoDaddy Problem is they have grown so big they don’t know their arse from their elbow and one employee doesn’t talk to another or escalate. They just bag you off and onto the next chat/call

  • Hop3y
    Adam Hope 🏏 (@Hop3y) reported from Burnley, England

    @AnitaBrown3D @libbiecarrart @de_an_gb @MatthewJETGough @Alex_Clarky @LottieJohn1 @bt_uk @GoDaddy @BTCare @GoDaddyHelp UK data centre problem apparently and they are investigating

  • GHarrisG
    Graham Harris Graham 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@GHarrisG) reported from Burnley, England

    @BTCare @btbusinesscare I spent a total of 2 hrs on the phone with 3 individuals today to even get this process reversed, never mind rectified. No line or broadband now til this Monday earliest. Quite shocked actually that this was done despite sending clear written instructions.

  • darrenjohnkelly
    Darren (@darrenjohnkelly) reported from Burnley, England

    Christ almighty. Watching Liverpool WBA on @btsport and even though the commentators can clearly see slow mo replay they still waiting for VAR decision before saying if a goal or not and they get paid! Do your job ffs!

  • davewalker24
    David Walker (@davewalker24) reported from Burnley, England

    @BTCare I will check later but we used to get nearly 20mb down and the point is when I log into bt it's suggesting 'upgrading' when you can't get close to the speeds advertised on my existing contract!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • emmaroidbarnes
    Emma Barnes (@emmaroidbarnes) reported

    @BTCare she called - and escalated to her manager who was supposed to co tact be by the end of the day .... she didn’t - she was supposed to have contacted me last week - she didn’t ... i have had 4 different case officers as ive been passed from pillar to post, terrible customer service

  • AmyCourtney24
    Amy Courtney (@AmyCourtney24) reported

    @BTCare broadband not working AGAIN. Having to pay more and more each month in data on my mobile because your broadband service is appalling. Not been working all evening. Please get in touch.

  • jillmparsons
    Jill Parsons (@jillmparsons) reported

    @BTCare our broadband is not working - is there an issue in the area? Definitely not the router, been reset several times.

  • jamesoffofleeds
    James in Leeds (@jamesoffofleeds) reported

    @JagerMouse @BTCare Have you managed to resolve it? I’m having issues with the HD channels on BBC. The TV, which takes the aerial lead from the YouView box, has no problems.

  • jamesoffofleeds
    James in Leeds (@jamesoffofleeds) reported

    @AmyLeMesmer Me too. Taking signal from Emley Moor. BBC HD is constantly breaking up. Any known issues @BTCare ?

  • Shrimpertom
    Tom Lister (@Shrimpertom) reported

    @BTCare Customer in question is Margaret (Anne) Mackay of Inverasdale 01445 781218. Lost husbnd at Xmas 2 cancer, broken foot, no clue on tech, yr boys have pulled cable out of ground, just lying there, when she rings u told line is working, is reduced to tears. Pls sort it.

  • eamonndevlin75
    Eamonn (@eamonndevlin75) reported

    @BTCare hi, we seem to have lost all our ITV and channel 4 stations. Any issues with masts in the Newry area of Northern Ireland? Thanks.

  • Ab16bnd
    Alex Band (@Ab16bnd) reported

    @BTCare I have two complaints logged and BT are not replying angry poor service order Z60ZZZZA003504720739 where is it and 180608-001348 9 days no reply.

  • Shrimpertom
    Tom Lister (@Shrimpertom) reported

    @BTCare Fault reporting system on behalf of friends/neighbours is bonkers. U demand name of account holder, full add, a/c no. How can we do that? Rural location, her phone's not working. Your agent checked number, it's clearly faulty, in old days that's all you needed to know!

  • fowley
    Alan F (@fowley) reported

    As a @BTCare @bt_uk customer of 20+ years.. I'm absolutely fuming that they have arbitrarily deleted my BT email account... that, correct my if I'm wrong, but paying rather a lot for each month