Is BT (British Telecom) having an outage in Guildford, Surrey, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Guildford, Surrey, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Guildford, Surrey, England

May 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (61.13%)
  • Phone (13.87%)
  • Wi-fi (10.04%)
  • E-mail (7.85%)
  • Total Blackout (4.74%)
  • TV (2.37%)

BT (British Telecom) in Guildford, Surrey, England Comments

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BT (British Telecom) in Guildford, Surrey, England Issues Reports

Latest outage, problems and issue reports in Guildford, Surrey, England:
  • MarkWhiteley
    Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    BT internet gone down AGAIN - 11th time this weekend and for over an hour - so crap @BTCare @bt_uk

  • MarkWhiteley
    Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @BTCare Woke up this morning to start work - no BT connection again - despite being central Guildford- please send me details how to cancel contract and transfer to reliable provider @bt_uk @BTCare

  • MarkWhiteley
    Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @BTCare Yes - they have a divided that they can’t understand it as all the tests are normal - but the internet has gotten me down again!!!

  • MarkWhiteley
    Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @BTCare Yes - they are “running tests” as it looks OK to them - however whilst waiting for a return call the BT internet has gone down for a 3rd time in 3 hours!!!!

  • MarkWhiteley
    Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    @BTCare I tried - but guess what? BT internet @bt_uk @BTCare was down so couldn’t connect - am posting this on 4G - need a good internet provider!!!!!

  • MarkWhiteley
    Prof Mark Whiteley (@MarkWhiteley) reported from Guildford, England

    Why does BT internet keep going down @bt_uk @BTCare need to find a reliable internet provider!!!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • yellowbookgirl
    canaryperson (@yellowbookgirl) reported

    Coming up for 2 months @BTCare for BT to attempt to put this order on and get an engineer out ( order cancelled for no reason I can understand ) how many more broken promises from BT that the job had been done

  • cardiffbhoy
    stephen r (@cardiffbhoy) reported

    @BTCare Yes Dean - trying to cancel online but it’s only prompting me to take a new contract

  • mattnashx
    Matt Nash (@mattnashx) reported

    @BTCare Getting rather fed up now, called you up numerous times, CB7 5BB, I have refreshed, I have reset, I have done everything, I like BT as a company but why does it keep dropping? 192.168.1.254 keeps saying Connected then goes to Disconnected. Shocking service.

  • U_G_P
    usmangani (@U_G_P) reported

    @BTCare I mean your customer service advisors do not understand English. You need to go back to school. I placed and order on the 10th April that is still not yet complete.

  • TIMO317
    TIMO-3 (@TIMO317) reported

    @BTCare hi, today I received a call to my landline it went something like this..."my broadband will be terminated from toady as the line is being compromised from California summer exchange. press 1 for BT support, or 2 for other provider." Is this from you?

  • U_G_P
    usmangani (@U_G_P) reported

    @BTCare your service has to be the worst i have ever experienced. Never use these guys.

  • michaeligoe
    Michael Igoe (@michaeligoe) reported

    @BTCare Problem with the automatic booking, which sounded like a common occurrence!

  • DarrenRuck
    DZMF (@DarrenRuck) reported from Boston, England

    @BTCare Spoken to customer services now. Earliest fix date 29/05. What's p*ssed us off is there is no record of the call I made at 6am this morning, and he also fed us some other rubbish!

  • jripley4
    Jenny Ripley (@jripley4) reported from Hambleton, England

    @BTCare Apparently they needed more time. It was the communication that was the problem then making us wait another 16 days with no explanation. Not a great impression for a new customer.

  • goodthingies
    BConnolly (@goodthingies) reported

    @BTCare No I just have a number that is never answered.