Is BT (British Telecom) having an outage in Hounslow, Greater London, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Hounslow, Greater London, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Hounslow, Greater London, England

May 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (61.13%)
  • Phone (13.87%)
  • Wi-fi (10.04%)
  • E-mail (7.85%)
  • Total Blackout (4.74%)
  • TV (2.37%)

BT (British Telecom) in Hounslow, Greater London, England Comments

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BT (British Telecom) in Hounslow, Greater London, England Issues Reports

Latest outage, problems and issue reports in Hounslow, Greater London, England:
  • ca_warrington
    Chris Warrington (@ca_warrington) reported from Hounslow, England

    @BTCare Your advisor has just cut my call off after spending time explaining my issue and waiting on hold. I do not wish to wait again. Please have them call me on 07475821712

  • rosaemerald
    Rosa Emerald Fox (@rosaemerald) reported from Hounslow, England

    @BTCare I spoke to them on chat and phone. They said they would put me through to someone else but it didn’t happen. Apparently I have had no service since Jan 3rd yet I have been charged. I will be calling tomorrow to cancel.

  • NickHutsonMusic
    Nick Hutson (@NickHutsonMusic) reported from Hounslow, England

    @BTCare On infinity 2 so it’s usually roughly 40 down and 15 up. Slow on all devices running off WiFi. Reset router 3 times. Wired gave stronger speeds. Wonder why?

  • Amrit_R90
    Amrit Randhawa (@Amrit_R90) reported from Hounslow, England

    @btsport Ashes highlights are awful with the advertising on the side and bottom!

  • iandonald71
    ian donald (@iandonald71) reported from Hounslow, England

    @BTCare Simply not good enough when an engineer comes out fix a problem then makes it 10 times worse and then to be told it has to be logged as a NEW FAULT. A single lady that lives on her own with mobility and health issues and now no alarm due to the phone line being down

  • f0rmat
    Eachann Gillies (@f0rmat) reported from Hounslow, England

    @BTCare my BT infinity 'upgrade' has left me entirely without any broadband service of any kind.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • yellowbookgirl
    canaryperson (@yellowbookgirl) reported

    Now I will have to wait another week before no one gets back to me @BTCare : exceptional customer care #btproblems

  • yellowbookgirl
    canaryperson (@yellowbookgirl) reported

    Coming up for 2 months @BTCare for BT to attempt to put this order on and get an engineer out ( order cancelled for no reason I can understand ) how many more broken promises from BT that the job had been done

  • cardiffbhoy
    stephen r (@cardiffbhoy) reported

    @BTCare Yes Dean - trying to cancel online but it’s only prompting me to take a new contract

  • mattnashx
    Matt Nash (@mattnashx) reported

    @BTCare Getting rather fed up now, called you up numerous times, CB7 5BB, I have refreshed, I have reset, I have done everything, I like BT as a company but why does it keep dropping? 192.168.1.254 keeps saying Connected then goes to Disconnected. Shocking service.

  • U_G_P
    usmangani (@U_G_P) reported

    @BTCare I mean your customer service advisors do not understand English. You need to go back to school. I placed and order on the 10th April that is still not yet complete.

  • TIMO317
    TIMO-3 (@TIMO317) reported

    @BTCare hi, today I received a call to my landline it went something like this..."my broadband will be terminated from toady as the line is being compromised from California summer exchange. press 1 for BT support, or 2 for other provider." Is this from you?

  • U_G_P
    usmangani (@U_G_P) reported

    @BTCare your service has to be the worst i have ever experienced. Never use these guys.

  • michaeligoe
    Michael Igoe (@michaeligoe) reported

    @BTCare Problem with the automatic booking, which sounded like a common occurrence!

  • DarrenRuck
    DZMF (@DarrenRuck) reported from Boston, England

    @BTCare Spoken to customer services now. Earliest fix date 29/05. What's p*ssed us off is there is no record of the call I made at 6am this morning, and he also fed us some other rubbish!

  • jripley4
    Jenny Ripley (@jripley4) reported from Hambleton, England

    @BTCare Apparently they needed more time. It was the communication that was the problem then making us wait another 16 days with no explanation. Not a great impression for a new customer.