Is BT (British Telecom) having an outage in Liverpool, Merseyside, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Liverpool, Merseyside, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Liverpool, Merseyside, England

July 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:30 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (63.53%)
  • Phone (13.16%)
  • E-mail (9.02%)
  • Wi-fi (7.14%)
  • Total Blackout (5.64%)
  • TV (1.50%)

BT (British Telecom) in Liverpool, Merseyside, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) in Liverpool, Merseyside, England Issues Reports

Latest outage, problems and issue reports in Liverpool, Merseyside, England:
  • KyleMansell
    Kyle Mansell (@KyleMansell) reported from Liverpool, England

    @BTCare not a customer as work for sky but had phone call saying my BT Broadband will cut off today press one to confirm and two to cancel. Please look into this scam for your customers as I know most of your customer base is the elderly who will be taken advantage off :)

  • ChelseaxMacca
    ℂ𝕙𝕖𝕝𝕤. ✌🏼♥️ (@ChelseaxMacca) reported from Liverpool, England

    @MrJDeacon @BTCare BT are awful, we've had to deal with slow internet and bad customer service for years. We're looking for a new internet provider at the moment.

  • KatieSEllis
    Katie Ellis (@KatieSEllis) reported from Liverpool, England

    @BTCare your customer service is appalling. I would expect if get cut off during a phone call someone would call me back? I was ringing to discuss a complaint. Now I have something else to complain about. I will definitely be looking for an alternative provider.

  • mooch1uk
    kelly (@mooch1uk) reported from Liverpool, England

    Wtf is #grahampoll there for! Not arsed.....robbing a living #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Kobrakid80
    x-rachel-sarah-x (@Kobrakid80) reported

    @BTCare THANKS A LOT BT! THANKS TO YOU AND YOUR SHITTY WIFI, I WAS UNABLE TO BUY GIG TICKETS BECAUSE THE PAGE WOULDN’T LOAD AND IT TIMED OUT! SHOVE YOUR SHITTY SERVICE UP YOUR ASS! WORST COMPANY EVER!

  • MyHeadHurts3
    Customer (@MyHeadHurts3) reported

    @BTCare @Ofcom Actually, no she can't. I can't e-mail any @btinternet e-mail address, including the postmaster, due to your filter settings. And while I agree the postmasters shouldn't be ignoring me, they are. Which is kind of the issue here, isn't it?

  • Stevonic
    Steven Nicholson (@Stevonic) reported

    @BTCare Two activation dates and still not turned on! Engineers cancelling without even informing me and just passed around like a joke when ringing up. If new customers are treat like this Its beyond me how bt are even trading

  • leannerelf
    Leanne Relf (@leannerelf) reported

    @BTCare I still haven’t heard anything about this! Can I have the email address to send a further complaint in writing please?

  • zaraaw
    Zara A Winstone (@zaraaw) reported

    @BTCare You seem to be ignoring what I'm asking. I want to become a bt customer. I do not want to have anything to do with talk talk. I want to know if I can install bt Internet at my flat

  • reastty
    Robert (@reastty) reported

    @BTCare How very convient!! Just don’t understand how the service can be ok but there is no broadband in the house. If you were in my position would you be confused?

  • DGS120
    David Graham Scott Ⓥ (@DGS120) reported from Wick, Scotland

    @BTCare Has there been a problem affecting Caithness in the north Highlands? Many people seem to be offline and phones down over last 24 hours.

  • zaraaw
    Zara A Winstone (@zaraaw) reported

    @BTCare You can't know if there is service to my postcode? What if I place an order and you tell me you can't provide Internet to my flat?

  • nicolee048
    Nicole Emerson (@nicolee048) reported

    @BTCare Yep bad isn't it and that's if we get it although every one else around us has fibre is

  • reastty
    Robert (@reastty) reported

    @BTCare So presumably as BT can’t provide a reasonable service I am free to cancel the contact with immediate effect and have no penalties? I think if I cancel the broadband the phone contract will also be cancelled.