Is BT (British Telecom) having an outage in London, Greater London, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) in London, Greater London, England problems in the last 24 hours

BT (British Telecom) Outage Chart in London, Greater London, England

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • ▪ Internet (62.45%)
  • ▪ Phone (22.45%)
  • ▪ E-mail (9.80%)
  • ▪ TV (3.67%)
  • ▪ Total Blackout (1.63%)

BT (British Telecom) in London, Greater London, England Comments

Tips? Frustrations? Share them with other site visitors:

BT (British Telecom) in London, Greater London, England Issues Reports

Latest outage, problems and issue reports in London, Greater London, England:
  • CeRenoir
    Renee Richards (@CeRenoir) reported from London, England

    @BTCare back in April we were promised £20 off our for lack of internet. Over 6 months later nothing. I saved the web chat. Can you help?

  • scottbufc
    Scott Burrell (@scottbufc) reported from London, England

    @BTCare se16 7px been down for 2 days. Flashing orange. Done all troubleshooting online, still doesn't work.

  • KPandTMR
    The Big Rods (@KPandTMR) reported from London, England

    @BTCare Lights on the hub are fine, wireless to laptop. The issue is two weekends two different locations. Poor service.

  • angelson1972
    Glasgow's finest (@angelson1972) reported from London, England

    @btsportfootball @chris_sutton73 @celticfc @spfl @btsport How can you compare records when Celtic are at a point in time when they are playing probably the worst quality ever in Scots premiership

  • leevaughan
    LV (@leevaughan) reported from London, England

    @BTCare There is dreadful Customer Care and then there is yours. Well done. You may have surpassed Southern Rail on Service Delivery.

  • GonzoSteele
    Gonzo Steele (@GonzoSteele) reported from London, England

    @btbusinesscare @BTBusiness I spoke to Leslie first who gave the wrong number for cloud and Ariel and Andonis (srs?) In 08458340856 support. Ariel was particularly wtf

  • GonzoSteele
    Gonzo Steele (@GonzoSteele) reported from London, England

    @btbusinesscare @BTBusiness Nope. Having to call back and now on hold again. If I had my way I would cancel because BT Buisness has been completely useless

  • tenaciouslee
    tenaciouslee (@tenaciouslee) reported from London, England

    OK @BTCare, lead me on for a fortnight about an activation date, and then don't even bother to mention problems activating on the date?!

  • BriefcaseFFC
    BenReedUK (@BriefcaseFFC) reported from London, England

    @BTCare Internet on CR4 4AH is down. Do you know about an outage here? What's going on?

  • pandsreid
    Susie19🍍 (@pandsreid) reported from London, England

    Dammit @btsport! You never showed the handshake! So so annoying

  • _Incech
    Incesc (@_Incech) reported from London, England

    @BTCare Poor picture quality

  • IAmDanJordan
    Dan Jordan (@IAmDanJordan) reported from London, England

    @BTCare Term implies your doing me a favour. I pay for a service not provided and get offered 10% 'good will' ? Good will would of been solving it

  • ricmann1977
    Ric Mann (@ricmann1977) reported from London, England

    @btsport as an existing BT customer with BTSp1, can one buy the full sports package for just a month or two?

  • kashifk147
    Kashif Khan (@kashifk147) reported from London, England

    @BTCare hi my email is not working since yesterday morning. I can't access the account. Keeps asking for password. In London. Need to res.

  • Goonerreed
    Kevin Reed (@Goonerreed) reported from London, England

    Another hour of life wasted with tech connectivity issues. @amazonecho + #BTBroadband, hang your heads in shame. #GetsSledgehammer @BTCare

  • ClowesLeon
    leonclowes (@ClowesLeon) reported from London, England

    @BTCare @Matt_Bridger68 My issue is why the hell would I bother to return your router, that you can *recycle* (eg another customer can use) after you’ve fleeced me?

  • bartnowak79
    Bart Nowak (@bartnowak79) reported from London, England

    Never a penalty #COYG #WFCvAFC #BTSport

  • jimmyclarke38
    JimmyClarke2501 (@jimmyclarke38) reported from London, England

    @BTCare @Ofcom Terrible from start to finish

  • jibola_oki
    Jibs (@jibola_oki) reported from London, England

    @btsport you've not had signal for 2weeks straight you inconsistent cunts

  • LittleFong
    Vicki Fong (@LittleFong) reported from London, England

    The @bt_uk @BTCare internet hasn't been working for almost 1wk, engineer hasn't been able to fix it, don't make me go back to @virginmedia

  • CarlMckenna
    Carlos Mckenna (@CarlMckenna) reported from London, England

    @BTCare nothing because your crap!!!!!!

  • AlexandraAngus
    Alexandra Angus (@AlexandraAngus) reported from London, England

    @BTCare my issue is now the attitude of your customer services staff. I am also still awaiting a call from a so called 'manager'

  • sarahrahman18
    Sarah Rahman (@sarahrahman18) reported from London, England

    @BTCare @itsjkj I understand it's not your fault, I also work in customer service and I get that you can't do much...

  • sarahrahman18
    Sarah Rahman (@sarahrahman18) reported from London, England

    @BTCare @itsjkj Been told that x5 in the space of 4 days, whether or not the team IS looking into it and escalate the matter is another question & issue

  • AlexandraAngus
    Alexandra Angus (@AlexandraAngus) reported from London, England

    @BTCare I had 2 phone calls with your operators over the weekend. They were awful, didn't try to resolve the problem and tried to provoke arguments

  • AlexandraAngus
    Alexandra Angus (@AlexandraAngus) reported from London, England

    @btsport simply the worst customer service I've ever received! Are your advisors there to help or provoke an argument? #awful #badservice

  • johnhunterUK
    John Hunter (@johnhunterUK) reported from London, England

    @BTCare Apart from having a problem every month with you this time it’s you charging for BT sport and not letting me know. I signed up 3 [cont]

  • tojabml
    Matt Bml (@tojabml) reported from London, England

    @HealthyLife_UK @btbusinesscare @BTBusiness I was lied by sales a couple hours ago @BTBusiness this is not how you should treat your business clients

  • IAmDanJordan
    Dan Jordan (@IAmDanJordan) reported from London, England

    @BTCare Won't let me cancel bt mobile 5 months away from contract finishing as there is no fault, but my issue is with BT itself

  • bakewell90
    Daniel Neal (@bakewell90) reported from London, England

    @Ofcom is it fair for @bt_uk @BTCare to not provide a service, lie to consumers, no fix and no offer of compensation or idea of time scales?

  • bakewell90
    Daniel Neal (@bakewell90) reported from London, England

    @BTCare @bt_uk we have never been provided with any info other than we will get a call and it will be fixed in 24 hours. It is now over a month

  • mickgadd
    Michael Gadd (@mickgadd) reported from London, England

    @BTCare Taking shocking "customer care" to a whole new level. Didn't think you could get worse, so impressive in a way.

  • willhamblin
    WillsonAFC (@willhamblin) reported from London, England

    Feel well mugged off by #SkySports. £50 p/m to see #WHUTOT. Never show any of the #arsenal games. @btsport deffo taken over tbh. #BPL

  • Pfives
    Peter PV O'D (@Pfives) reported from London, England

    Why has #socceram picked up that shit @btsport segment of recreating scenarios? Absolute dog poo now

  • jackrjthompson
    MrsTweedyVEVO (@jackrjthompson) reported from London, England

    @BTCare They can't help as I'm Fibre to the premises. Still no callback yesterday, it's really very frustrating guys.

  • stuartjbird
    Stuart Bird (@stuartjbird) reported from London, England

    @BTCare But I can cancel my contract and still get the new deal! Basically wasting my time and yours!

  • stuartjbird
    Stuart Bird (@stuartjbird) reported from London, England

    @BTCare 34.99 to new customers your renewal quote was £49.99. Need to cancel current contract to get the best price! costs + hassle to both parties

  • stuartjbird
    Stuart Bird (@stuartjbird) reported from London, England

    Flabbergasted with @BTCare yet again. I have to close my account and re-open a new one to save £300 a year! Terrible service as always.

  • sean_vaughn
    SeVa (@sean_vaughn) reported from London, England

    @btsport Sort the sound out on your football coverage. Been poor all week.

  • lewisxjones
    Lewis Jones (@lewisxjones) reported from London, England

    @BTCare I've paid £39 for 30 days bt wifi as I've just moved and I'm waiting for my internet to be set up and it's RIDICUKOUSLY slow...

  • BenParker10
    Ben Parker (@BenParker10) reported from London, England

    @BTCare Wireless. But this has been an ongoing problem with our connection for a number of weeks now. I mean that ping is ridiculous!

  • BabyGotBell
    Alice Bell (@BabyGotBell) reported from London, England

    @BTCare We've had consistent issues with our home hub whenever we've had to use BT. This week has been v. bad (ticket is open tho so dw)

  • djsamyoung
    Sam Young (@djsamyoung) reported from London, England

    @bt_uk @BTCare Wifi still down in Kensal Rise area wtf is going on??? Angry customer here who is about to leave you for @SkyUK

  • cristinamassei
    Cristina Massei (@cristinamassei) reported from London, England

    @BTCare ur customer service + billing is a total disgrace! how much do you make holding wrong charges in ur account for 2 wks?? #ripoff

  • ChalktheSun
    Chalk the Sun (@ChalktheSun) reported from London, England

    @BTCare @BT_uk Terrible service again today on BT Email 'data loading' blah blah! My internet is Ok but emails taking forever. Poor!

  • adkent
    Tony Kent (@adkent) reported from London, England

    @btcare @@bt_UK how many of your staff does it require to switch on a service where openreach enabled both green lights 5 days ago?

  • jackrjthompson
    MrsTweedyVEVO (@jackrjthompson) reported from London, England

    @BTCare Yeah, finally got through to someone. Issue being my flat only been connected weeks after it shouldve been, no sort of compensation offered

  • michaelbrian__
    Fred Hampton (@michaelbrian__) reported from London, England

    @BTCare And ur customer goes a week without internet like it's calm? Useless

  • michaelbrian__
    Fred Hampton (@michaelbrian__) reported from London, England

    @BTCare Y the hell would I pay 7 days no internet because of a problem YOU guys have This is a joke, a whole week no broadband what sort of service

  • michaelbrian__
    Fred Hampton (@michaelbrian__) reported from London, England

    @BTCare Then what happens if the hub comes in and my internet is STILL not working this is the 2nd time in 2 months BT has messed up with broadband

  • albionics
    Chris Clarke (@albionics) reported from London, England

    [email protected] I called. A poor product is the conclusion. Rather than get engineer in I unsubscribed. Not a footie fan so no need for it.

  • ALChapino
    Alexandra Chapman (@ALChapino) reported from London, England

    @tomsymo @O2 They sound about as bad as @BTCare. And that's saying something!

  • SimonGodfrey
    Simon Godfrey (@SimonGodfrey) reported from London, England

    @BTCare hi, BTwifi with Fon is constantly dropping out. Presently not working at all. Is there a tech issue at the moment with it?

  • Graham_Meakin
    Graham Meakin (@Graham_Meakin) reported from London, England

    @BTCare internet not been working all day, SE5 9QJ. Is there a problem?

  • Stevo_oxo
    Steve 🏳️‍🌈 (@Stevo_oxo) reported from London, England

    @BTCare Well you lost my initial order. I've put a complaint in which was supposed to take 5 days which I've never heard anything. The engineer came

  • BuilderinBraces
    Alasdair McCormick (@BuilderinBraces) reported from London, England

    @bt_uk @BTCare guys what are you doing? Customer service and complaints are shocking? BB dropping ever since I joined had 3 engineers visits

  • fionaalcampbell
    Fiona Campbell Hicks (@fionaalcampbell) reported from London, England

    @BTCare 2/2 so now I'm just going to cancel the line. Disgraceful way to treat a bereaved person.

  • fionaalcampbell
    Fiona Campbell Hicks (@fionaalcampbell) reported from London, England

    @BTCare terrible customer service following the death of my parents. Been on hold for 25 minutes regarding their landline. Any suggestions?

  • DanniCookE
    DanniElizabethCook (@DanniCookE) reported from London, England

    @bt_uk @BTCare internet has been down for last hour! Is there a problem in the SW2 area?! Have tried 'Let's Fix It' and still not working

  • Ramsoutdere
    Rams' Ramblings (@Ramsoutdere) reported from London, England

    @City_Simplicity @BTCare @Hyperoptic So jealous. @Hyperoptic need to take control away from these awful ISP's. @virginmedia @bt_uk are appalling service providers.

  • chipmonkbrown75
    David Brown (@chipmonkbrown75) reported from London, England

    @asboxingmma @BTCare @D_Profundis All these companies are bad..but BT!

  • rocblank
    Blanky (@rocblank) reported from London, England

    Lampard and Gerrard as bad in the studio together as they were on the pitch. #CommunityShield #btsport

  • TomGilchrist
    Tom Gilchrist (@TomGilchrist) reported from London, England

    @BTCare Reset it and it is back but expect it to drop again at some point. Speed is woeful, 20mb per sec. Should be 60+ Same problem as before.

  • grumpyboy
    grumpyboy (@grumpyboy) reported from London, England

    @darren_85 @bt_uk @BTCare cancel their will be a cooling off period

  • danielflorencio
    Daniel Florêncio (@danielflorencio) reported from London, England

    @BTCare Hi guys. I've been trying to make sure that you only disconnect me from my service when my new service is activated. Can you help?

  • danielflorencio
    Daniel Florêncio (@danielflorencio) reported from London, England

    @BTCare Will do, but If I'm not getting the same deal as a new customer I'll be leaving you guys. This is outrageous.

  • danielflorencio
    Daniel Florêncio (@danielflorencio) reported from London, England

    @BTCare Seriously. If I'm a new customer I would pay £15 LESS than if I'm upgrading as a +10 years customer. Why can't I get the same deal?

  • JODonnellCoach
    James O'Donnell (@JODonnellCoach) reported from London, England

    @BTCare @Charliej19 @BTCare @bt_uk seriously what's happening. No call. No text. No email. No tweet. Customer Service? #CustomerService

  • BaharDopran
    Bahar Dopran (@BaharDopran) reported from London, England

    @BTCare my internet hub has lost connection. I have turned on and off, can you please check if there are any issues?

  • TheRealShuban
    Shuban (@TheRealShuban) reported from London, England

    @BTCare have installed new hub...cannot connect to network despite entering the correct network key please advise

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • WilkoPiBot
    WilkoPiBot (@WilkoPiBot) reported

    Business Infinity FTTC 40\10 Crap upload, 0.65Mbps, 2017-11-19 06:00:46 @BTbusiness @BTbusinesscare @ofcom #BTinternet

  • WilkoPiBot
    WilkoPiBot (@WilkoPiBot) reported

    Business Infinity FTTC 40\10 Crap upload, 0.65Mbps, 2017-11-19 05:00:33 @BTbusiness @BTbusinesscare @ofcom #BTinternet

  • WilkoPiBot
    WilkoPiBot (@WilkoPiBot) reported

    Business Infinity FTTC 40\10 Crap upload, 0.65Mbps, 2017-11-19 04:00:44 @BTbusiness @BTbusinesscare @ofcom #BTinternet

  • WilkoPiBot
    WilkoPiBot (@WilkoPiBot) reported

    Business Infinity FTTC 40\10 Crap upload, 0.35Mbps, 2017-11-19 03:00:41 @BTbusiness @BTbusinesscare @ofcom #BTinternet

  • harrysmith2111
    Harry (@harrysmith2111) reported

    Can’t believe btsport are showing warriors vs sixers over Celtics vs hawks poor that

  • WilkoPiBot
    WilkoPiBot (@WilkoPiBot) reported

    Business Infinity FTTC 40\10 Crap upload, 0.65Mbps, 2017-11-19 02:00:41 @BTbusiness @BTbusinesscare @ofcom #BTinternet

  • WilkoPiBot
    WilkoPiBot (@WilkoPiBot) reported

    Business Infinity FTTC 40\10 Crap upload, 0.65Mbps, 2017-11-19 01:00:33 @BTbusiness @BTbusinesscare @ofcom #BTinternet

  • MrMalcontent
    Barry Corrigan (@MrMalcontent) reported

    @not_out_97 @btsport Streamed through phone to chromecast without a problem!! Such a let down when paying for the channel... #notimpressed

  • AccaCrushers
    AccaCrushers (@AccaCrushers) reported

    @frankwarren_tv That scoring was poor! #btsport #FramptonGarcia

  • Rachelpnefc
    r a c h e l ☂ (@Rachelpnefc) reported

    Wow frampton deserved that but fuck me the judges are on something special now days #btsport