Is BT (British Telecom) having an outage in Norwich, Norfolk, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Norwich, Norfolk, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Norwich, Norfolk, England

December 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:30 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • ▪ Internet (66.47%)
  • ▪ Phone (18.99%)
  • ▪ E-mail (7.42%)
  • ▪ Total Blackout (4.15%)
  • ▪ TV (2.97%)

BT (British Telecom) in Norwich, Norfolk, England Comments

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BT (British Telecom) in Norwich, Norfolk, England Issues Reports

Latest outage, problems and issue reports in Norwich, Norfolk, England:
  • StuartMilner81
    Stuart Milner (@StuartMilner81) reported from Norwich, England

    @OpenreachGB we need help, @BTCare, @NOWTV and @SkyUK are all telling different stories, somebody is lying!!!!

  • choirmasterps
    Ian Elliott (@choirmasterps) reported from Norwich, England

    @BTCare Disappointingly no call!!! Time to leave BT and believe all the bad press you have. Awful experience and customer service!

  • choirmasterps
    Ian Elliott (@choirmasterps) reported from Norwich, England

    @BTCare Expecting a call today but now without phone or broadband. For a long term BT biz and res customer & supporter this is trying patience! Ian

  • choirmasterps
    Ian Elliott (@choirmasterps) reported from Norwich, England

    @BTCare why do you lie? Told order cancelled by previous occupier - new house so am only occupier! Your customer service is appalling.

  • jonoread
    Jono Read (@jonoread) reported from Norwich, England

    @BTCare "Urgent: your broadband could be even faster- upgrade today" says the email from last night but clicking the offer just gives errors

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • drowsyfire
    Kim Frinton (@drowsyfire) reported

    What on earth is going on with email login @btcare? Suddenly, being asked to sign in again every couple of minutes, incredibly annoying in itself, but the pop-up sign-in screen keeps disappearing when you click on it, and you have to open a new tab to get back into email account.

  • racheljrowlands
    Rachel J. Rowlands (@racheljrowlands) reported

    @BTCare Slow speeds making it impossible to use, cutting off. We requested an engineer and the appointment was cancelled! Keep getting told different things every time we ring up.

  • ClairesCars
    Claire Davies (@ClairesCars) reported

    @BTCare There's already an openreach box in the house - what else needs doing that I have to wait that long for? Poor service

  • SRoseWhat
    Stephen Rose (@SRoseWhat) reported

    @BTCare Already an existing customer who has been paying for fibre and I'm simply asking what the minimum speed should be for someone you are charging for fibre should be receiving. Otherwise would I be better switching to broadband?

  • DavidCunn82
    David🐬🐬 (@DavidCunn82) reported

    Ffs we're on @btsport again this Saturday. When was the last time we had a good game on that channel? Don't think we ever have! Shit, cursed channel

  • jamespcumming
    James Cumming (@jamespcumming) reported

    @BTCare see my tweets [email protected]_uk no care and poor service, please help..

  • Charlotte_Mead1
    Charlotte Mead (@Charlotte_Mead1) reported

    No phone or broadband service for past week, cabling snapped and not repaired. Service provider is @bt_uk @BTCare and nothing is being done to repair it. I’m a small business that is dependent on a connection and especially at this time of year.

  • lgoncalv
    Luciano Goncalves (@lgoncalv) reported

    @cutesassypuppy @BTCare They never do....

  • ClairesCars
    Claire Davies (@ClairesCars) reported from Lymm, England

    @BTCare Appalling service!!!

  • ClairesCars
    Claire Davies (@ClairesCars) reported from Lymm, England

    @BTCare still no joy! Your error and now I'm told no engineer till the 3rd Jan. Teenagers coming home for Christmas no tv or broadband!!!! How poor can one company be?