Is BT (British Telecom) having an outage in Stoke-on-Trent, Stoke-on-Trent, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Stoke-on-Trent, Stoke-on-Trent, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Stoke-on-Trent, Stoke-on-Trent, England

May 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (61.13%)
  • Phone (13.87%)
  • Wi-fi (10.04%)
  • E-mail (7.85%)
  • Total Blackout (4.74%)
  • TV (2.37%)

BT (British Telecom) in Stoke-on-Trent, Stoke-on-Trent, England Comments

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BT (British Telecom) in Stoke-on-Trent, Stoke-on-Trent, England Issues Reports

Latest outage, problems and issue reports in Stoke-on-Trent, Stoke-on-Trent, England:
  • SoDanAmazing
    Daniel (@SoDanAmazing) reported from Stoke-on-Trent, England

    Pressing 4 doesn't work either but pressing 1-3 takes me to those options. Any idea why? @BTCare @btsport

  • Mr_Owen77
    I_Am_Me (@Mr_Owen77) reported from Stoke-on-Trent, England

    @BTCare are the talk21 servers down ?

  • QRailingLower
    Alan L Clarke (@QRailingLower) reported from Stoke-on-Trent, England

    @BTCare Engineer appointment 2day - sometime between 13:00 & 18:00 - no show & no contact - now 18:34 Awful service, BT = Bloody Terrible

  • QRailingLower
    Alan L Clarke (@QRailingLower) reported from Stoke-on-Trent, England

    @BTCare Engineer appointment 2day - sometime between 13:00 & 18:00 - no show & no contact - now 18:34 Awful service, BT = Bloody Terrible

  • psimpson13
    Paul Simpson (@psimpson13) reported from Stoke-on-Trent, England

    @BTCare However i signed up for a new contract to avoid paying a conncetion fee...so im clueless as to why!!! #help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • yellowbookgirl
    canaryperson (@yellowbookgirl) reported

    Now I will have to wait another week before no one gets back to me @BTCare : exceptional customer care #btproblems

  • yellowbookgirl
    canaryperson (@yellowbookgirl) reported

    Coming up for 2 months @BTCare for BT to attempt to put this order on and get an engineer out ( order cancelled for no reason I can understand ) how many more broken promises from BT that the job had been done

  • cardiffbhoy
    stephen r (@cardiffbhoy) reported

    @BTCare Yes Dean - trying to cancel online but it’s only prompting me to take a new contract

  • mattnashx
    Matt Nash (@mattnashx) reported

    @BTCare Getting rather fed up now, called you up numerous times, CB7 5BB, I have refreshed, I have reset, I have done everything, I like BT as a company but why does it keep dropping? 192.168.1.254 keeps saying Connected then goes to Disconnected. Shocking service.

  • U_G_P
    usmangani (@U_G_P) reported

    @BTCare I mean your customer service advisors do not understand English. You need to go back to school. I placed and order on the 10th April that is still not yet complete.

  • TIMO317
    TIMO-3 (@TIMO317) reported

    @BTCare hi, today I received a call to my landline it went something like this..."my broadband will be terminated from toady as the line is being compromised from California summer exchange. press 1 for BT support, or 2 for other provider." Is this from you?

  • U_G_P
    usmangani (@U_G_P) reported

    @BTCare your service has to be the worst i have ever experienced. Never use these guys.

  • michaeligoe
    Michael Igoe (@michaeligoe) reported

    @BTCare Problem with the automatic booking, which sounded like a common occurrence!

  • DarrenRuck
    DZMF (@DarrenRuck) reported from Boston, England

    @BTCare Spoken to customer services now. Earliest fix date 29/05. What's p*ssed us off is there is no record of the call I made at 6am this morning, and he also fed us some other rubbish!

  • jripley4
    Jenny Ripley (@jripley4) reported from Hambleton, England

    @BTCare Apparently they needed more time. It was the communication that was the problem then making us wait another 16 days with no explanation. Not a great impression for a new customer.