EE Outage in Yarnton, Oxfordshire, England

Are Wi-fi companies (The Cloud, BT, Sky etc) in cahoots with network providers (@ee @VodafoneUK etc)? I keep finding I’m in the middle of a data-hungry operation and I’ve been logged off or lost Wi-fi connection. Several months in a row I’ve run out of data as a result.

Dearest @EE Any chance of providing a phone service in Witney, OX28? Any chance at all? Now into at least week 2 with nothing, zilch, no signal whatsoever inside or outside our house. Heard a rumour you are aware of an issue, sadly no rumours you are doing anything about it!

@EE when are you going to fix the app not being able to login keep saying there is a problem I have removed rebooted added back and changed password still can't login

I’m absolutely livid with @ee. They have cut off my phone service for an overdue bill, because their systems can’t collect money from my bank account or my credit card. I have spent hours on the phone trying to pay them. Variations of this problem have been recurring monthly.

@EE I'm thinking of renewing mobile phone contract sim only. Looking at 5g package plus bt sports. I've already subscribed to bt sport do I need to cancel my contract if I take up the offer?

@EE for the past 2 days I have been getting calls from random uk numbers (mobile and landlines), already had 3 today and its 9am! Have stopped answering them but it's annoying! Help!? #EE #spamcalls

@EE any idea roughly how long it's gonna take for my number to be transferred from my p30 pro to my iPhone 12 pro? Arleady lost service on my p30 pro

@EE been trying to pay my phone bill this morning, both online and on the phone via your auto system, says theirs a payment issue and its unable to take my payment? Any idea as to what's going on or how I can pay my bill (account was suspended if thst helps)

Hey @EE my phone signal has been on barely 1 bar for the past couple of days. Is there an issue in the Oxford area?

@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

@smh85 @EE Mine been **** for a week. A lot of things not working without being on WiFi

@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.

@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too

@hayleyjane7 @EE Calls are supposed to be kept for a certain amount of time. Not all calls are recorded though, that’s the only issue. But if that one wasn’t recorded it’s your word against theirs because they can’t do the transcript

@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it

@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬

@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

@EE is the worst WiFi.

@EE Have already reported after speaking to your extremely helpful Customer Services team on the phone when I thought something smelt fishy 🐟 just thought I would share and make others aware! 😁 Many thanks!

@EE I’m so sick of my crappy signal! For the past month or so- sudden drop outs of signal out of nowhere, constant call failures and loss off 3/4G!

@seatzie Oh that’s amazing. I’m pay 22 for sim only on three but it does not work. I never have reception. I fancy @EE as they seem to always be good at festivals etc.

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks

@EE Your Customer Service is horrendous. I called up for an upgrade and they couldn't care less if I left the network. I've been with EE for over 20 years when it was One2One & then T-Mobile! Bye bye. Hello @TheO2

@EE - my household phone signals have all dropped to 1 bar for the last month when in the house (CR5) - now we can’t even hold a phone call without issues after three years of perfect signal - what’s changed? I’m out of contract so looking to change provider if no quick fix.

@EE Awful coverage at my current address despite living in the epicentre of a massive development in Bristol a huge city in England... can barely make a phone call...

@EE hey. I just had a text from “unknown” asking me to restart my phone this is it “Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date”. From you?

Having quite a few issues with @VodafoneUK this morning. WiFi radio buffers a bit as using my phone as a WiFi hotspot. I’ll be glad when I can join @EE and stop this unreliable nonsense

@EE are there any issues reported in the OL8 area? My mobile broadband has dropped to an unusable speed

@EE @btsport @btsportfootball any help?