EE Outage in Yarnton, Oxfordshire, England

@EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

@smh85 @EE Mine been **** for a week. A lot of things not working without being on WiFi

@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.

@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too

@hayleyjane7 @EE Calls are supposed to be kept for a certain amount of time. Not all calls are recorded though, that’s the only issue. But if that one wasn’t recorded it’s your word against theirs because they can’t do the transcript

@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it

@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬

@tommyr82 @EE @SkyMobileCorp @tommyr82 moving to Sky is a no brainier. @EE were charging me £59pm on a shit deal & @SkyMobileCorp offer me £36pm, 8gb data with IPhone 11....

@EE is the worst WiFi.

@EE Have already reported after speaking to your extremely helpful Customer Services team on the phone when I thought something smelt fishy 🐟 just thought I would share and make others aware! 😁 Many thanks!

@EE I’m so sick of my crappy signal! For the past month or so- sudden drop outs of signal out of nowhere, constant call failures and loss off 3/4G!

@EE your website is awful. Just tried to upgrade my current tariff / phone - 5 times(!!!) - and got a ‘Sorry We Could Find That Page’ each time on checkout! Can’t be asked anymore, been a customer for three years and the new contract was worth £34x 24. Unusable website. Cya.

@EE why is my 4G so horrendously slow at the moment

@EE @MarcAllera Is this why my 4G has been so shit recently

@EE Hi what's your suggestion pls to log in in my account as your sys doesn't allow me to reset password, doesn't send me a link, can't remember details & can't use my mobile or acc. numbers or register again Your sys is bad in helping as it's days I'm waiting and trying Thanks t-mob

@MoohanLiam @EE Update from EE - "there's some ongoing issue with My EE where some customers are getting this error and unable to login. The internal team is aware of this and working on it so that they can get this issue fixed for all the customers as soon as possible."

@EE hi - is your website broken? I’m trying to login to MyEE online and it’s just hanging.

@EE is your app and site not working? As cant log into either and have a bill to pay

@EE Good Afternoon, I've been having broadband issues the past 3 days. The EE Hub keeps going off and back on? Any ideas what's happening?

@EE wow terrible service. Can not speak to team online. Phone cancels me 3 x after holding for 20 mins ! Not been able to use my phone for a week!

Not very impressed with @EE. Had no mobile signal for 3 days in Leeds 18. Working from home made harder.

@EE Hi, are you having account issues on your site? I'm unable to login on mobile and desktop. Keep receiving an error message. Thanks

@EE I having problems making calls and receiving calls. Apparently there is a problem in our area with EE? Why have EE not notified us? I thought there was a technical problem with my phone. So frustrating.

@EE Extremely poor service ... as a brand new customer the whole process of transferring to EE has been so painful ... should have stayed with Vodafone ... 😩 don’t do it peeps ... genuinely not worth the hassle!