EE Outage in Wigginton, Hertfordshire, England

@EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

@hindleyoung @EE @MarcAllera As somebody who used to work for them, that makes me really sad. Unfortunately we got bought by BT, who promised not to screw us up, and then, erm, did. That’s why I left. Marc is a good guy though, so I hope he will fix things for you.

No service on @EE at the moment. Reported it to see if there’s a wider issue and apparently they will get back to me “within 48 hours”. Not the most helpful…

@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍

@EE Yup, no problems with other numbers as just checked

@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q

On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

@EE your reception on 4g is pretty poor the last few days. Any coincidence it's been since I went into sim only?

@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

@EE fix your shit internet!

Unhappy with the poor service from @EE. Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here 😔

Unhappy with the poor service from @EE . Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is so more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here. :(

@EE I spent an hour and a half trying to get the hub to function - should have been in bed for an early morning Teams call. I was more annoyed that there was no technical support - everywhere was saying use the EE community but as you saw that wasn’t available either.

@EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X

@EE my advice is to not use EE and switch to virgin. I will be now I’ve been treated so badly!! Rude and inept service

@EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!

@ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

If you need a network for business may I suggest NOT @EE struggling thorough a pandemic and wasting my precious time going in circles with CS for days instead of serving my own customers.

@Preo32813383 @EE Well, that was my bad, hope you manage to grab one lad

Hey @EE, I’ve been a loyal customer for literal years, but I’m PAYG, can I still get a PS5 even if I’m not on contract?

Finished my contract with @EE and they refuse to give my any sort of additional discount on a new contract ? Coming from a customer who’s been with them over many years ? Hmmmm naatttt goooddd

@EE the worst customer service. Offered free trial for an add on, given less than 24 hours notice trial is coming to an end, went on to cancel trial, error occurred, £9.99 added to my bill 👍🏻 #poorcustomerservice

@EE hi, getting pretty bored of having no signal and having to rely on WiFi calling, which is also dodgy as my WiFi is with you and that's not been performing well.... Who can I talk to about this?

@DaveDzns @EE Bro wtf, Its Sounds like something South Africa Is Finally better at lmao

@EE is there any broadband issue near Ascot? It's awful today.. Supposed to be at 30Mbps but getting 10

@EE mobile internet not working, even after switching airplane mode off/back on, restarting device and checking for updates. Are there issues in the SA8 postcode area I need to be aware of?

@EE it’s great that your helping people who cannot help themselves but it’s a shame you can’t offer decent deals to customers who have been with you for years. I’m saving £17 per month by moving to another network as your pricing is so high, even for loyal customers.