EE Outage Report in West Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Ham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (34%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Ham, Greater London, England
The most recent EE outage reports came from the following cities: Wood Green, Croydon, Dagenham, Paddington, Ilford, London, Beckenham, City of Westminster, East Ham, Belsize Park, Islington, Barking, Fulham, Southwark and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wood Green |
Internet | |
| Croydon |
Internet | |
| Dagenham |
Internet | |
| Paddington |
Internet | |
| Ilford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Ham, England
Latest outage, problems and issue reports in West Ham and nearby locations:
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aneuropa
(@tanzanitebluee) reported
from
Barnet, England
@EE is there something wrong with your app it’s not working
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R Adams-Constantine
(@Llew2009) reported
from
Barnet, England
@EE thanks for the response- received this text in Larnaca. Cyprus is Cyprus- not Turkey. Hope you can fix this.
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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barbara welford
(@borstalgran) reported
from
Camden Town, England
Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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David 🛸
(@DavidEscobarLDN) reported
from
Islington, England
@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Timmy Temps
(@TimmyTemps) reported
from
Camden Town, England
Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.
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Joshua Garfield
(@JoshuaGarfield) reported
from
Stratford, England
@natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Popular
(@RobiRobReynolds) reported
@EE Has EE data and billing gone down ?... waited on the phone 20 mins on hold yesterday, nothing....Internet pages not working. Let your customers know please...
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Jabs1975
(@johnben44040917) reported
@EE how come I still can't login to my account using browser or app. I have never been able to login
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Mebrial
(@Frightened_Fawn) reported
@EE Hey, my internet keeps getting very laggy at night and early morning hours and then dropping, then trying to reconnect for a few mins before coming back. I got a message from the ip address browser screen saying there's a problem with my broadband and to get in touch.
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Misskells
(@misskells_kb) reported
@EE The prices of monthly contracts definitely went up for what you're getting! Don't price match and would rather loose a loyal customer who been with them for years!! Not one bit accommodating! Shame, time to leave EE!
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jo mitchell
(@xmrsmitchellx) reported
@EE Please can you help me I am in Dubai and cannot use my phone despite and in a 60 minute call package onto my account nothing is working and I cannot even call 150 please help
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mbuchanan85
(@mbuchanan85) reported
@EE I need help my phone is broke and can't do anything with it. Was suppose to receive a message to book my 1hr slot with DPD but haven't received it when I put my sim in my old phone. Can you please advise.
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Robbo
(@Baggieboy75Mike) reported
@EE your website sucks!!!!! Can never get on it to check a simple thing like how much data i’ve hit left!!! Poor
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Mike
(@michaelbevan30) reported
@EE hi, is there currently a problem with the network In the Wellingborough NN8 area? The usual 4g/5g has gone down to 3g?
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Jonathan Attwood
(@JonAttwood1) reported
@EE I have a top up pack issue. I have just noticed I have been charged for the pack but have not used any of the usage as I was unaware that I had paid for the pack. There is a week left of the pack, can I cancel the pack and be refunded the pack cost as this was a mistake?
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Sam
(@sbuxtn) reported
Doesn’t sit well that companies like @bt_uk & @EE increase prices with CPI (the bigger number out of RPI vs CPI) then put ANOTHER 3.9% on to “upgrade their service” shouldn’t that be factored into the price you pay anyway?