EE

EE Outage Report in West Byfleet, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Byfleet, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Byfleet, Surrey, England 04/25/2024 07:50

April 25: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Byfleet, Surrey, England

The most recent EE outage reports came from the following cities: London, Feltham, Guildford, Walton-on-Thames, Slough, Twickenham, Hounslow, Hammersmith, Bracknell, Brentford, Isleworth, Godalming, Ashford, Ascot and Weybridge.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Byfleet, England

Latest outage, problems and issue reports in West Byfleet and nearby locations:

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • DebbieDavies Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DustinHosseini Dustin Hosseini (@DustinHosseini) reported

    @EE But why? Why must one contract, of a lesser value, be paid for when another of higher value might be taken out? Is there some fetish around sticking to the contract? What does EE lose through a customer taking out a more expensive contract?

  • weatherspoon_c CSpoon (@weatherspoon_c) reported

    @EE I’m a teacher trying to deliver high quality lessons from home yet my bandwidth is taken up by my own children. Can teachers get a data boost too? 150 says it’s only for nhs. Connectivity a huge issue here.

  • foxtrotluna Luna Fox Winters (@foxtrotluna) reported

    @AliannaFlynn @EE Unfortunately I've 6 months left on this contract and y'know, want to do it legally... As even if they refuse to change name it'd affect my credit when payments fail due to them trying the wrong name.

  • Thepipersson47 Thomas (@Thepipersson47) reported

    @EE Hi IV sent DM but had no reply yet, I'm trying to checkout but your site won't work. Not sure if u want custom but can tell you I'm about to switch providers, really disappointing services through the app it never works. Months of issues still ongoing.

  • NicholasJessop2 Nicholas Jessop (@NicholasJessop2) reported

    @EE I got a text to@day I could get the Xbox today after registering my interest spent all morning trying to get one 4 different phone calls to your customer team to told many different things and get told there out of stock no queuing system in place not even for loyal customers

  • HelenBingham19 Helen Bingham (@HelenBingham19) reported

    @EE no phone reception in Meltham yesterday or today. Working from home and need phone access. What is the issue and when will it be resolved

  • Bristolhammerfc Mark White (@Bristolhammerfc) reported

    @EE Good morning, Not happy with your trade in service. Sent two phones in single envelope. Email to say one phone examined waiting for delivery of other. Both phones same envelope. Phone lines permanently engaged. No coherent email answers. Poor service and they have £300 of phones

  • ziefik ziefik (@ziefik) reported

    @EE hi, i'm having problems with trying to upgrade my phone. "Sorry, you can't upgrade this device just yet" is the message that appears, even though I was looking at devices just yesterday. I don't wanna call CS, is there an online chat?

  • editeprice miscellaneous (@editeprice) reported

    @EE @virginmedia both of you have ruined my week and I would never recommend your services to anyone. Goodbye

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.