EE Outage in Swanmore, Hampshire, England

Hi @EE I want to know after a second day of no network connection in the Eastleigh area what you are going to do to reimburse me to account for my loss of earnings? £ off my next phone bill was a nice gesture but that won’t be good enough now. WHAT ARE YOU GOING TO DO ABOUT THIS?

Hi @EE I’ve tried several times over several days to order an Apple Watch on the website and app and the order page has frozen every time. Is there a problem with ordering at the moment? Thanks

@Dawsy16 @EE Yeah it's bullshit. Like alot of companies,unless you come in as a new customer, you'll have to threaten to leave, then they'll throw all the offers at you.

Hi @EE, I’ve orders my new phone upgrade and Apple Watch today buy I’ve ordered the wrong watch, are you able to help or do I need to ring up?

@Scudda85 @EE Still have a problem here, doesn't look like @EE care though.

Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬

@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.

@EE is your website down? Or is it just convenient timing for me to change my plan…

@EE I get the same problem on all my devices but I will try clearing the cache/cookies again

What is the point of having a live chat on the website if they can’t help me @EE, can you help me out Twitter team? I want to order an Apple Watch, series 6 in product red

Hi @EE is your website down? I'm trying to upgrade and the website is taking me round in very frustrating circles...

@EE my EE phone and data signal at my place of work is terrible. Am I able to pay up my remaining contract and use my current number to go to another mobile phone provider? Thanks

You are the biggest load of dog **** going. No help as ever, no engineer as promised. I’ve cancelled my direct debit as I’ve had no service. Get ****** @EE @ee

@EE You said that last time. Still crap. No engineer as promised. No apology. I want a refund for the pain you’ve put me through the last 3/4 months. I’ve paid you in good faith and you’ve failed to deliver. I won’t DM as you request as I want everyone else to see how awful you are.

@EE My broadband/internet signal is terrible.

@EE please give me a call on +447584167047 or give me a number to call. My broadband is useless, always dropping signal. I don’t want to pay my bill anymore until I receive better service !!!!!

@EE bit of an issue I have a £15 pack that I topped up a week ago and I can’t seem to get a 4g signal (only getting 3G) anywhere in southampton since!!! Basically not being able to use my phone unless on WiFi 🤬🤬

Actually, I take that back @ee Promised a phone delivery today that was never even actioned. Another 45mins on the phone today to correct this. Worse still, had to go through ANOTHER upgrade conversation to correct your mistake. Awful.

@EE @RitaOra Get this awful woman off Twitter. She should hang her head in shame after her recent behaviour. Not gyrating around in my timeline. Arrogant and offensive.

@EE are you having problems with the signals? As it’s been like this for a few days now as I haven’t had full signal and sometimes I get no service.

@EE is the DE6 1QY area ever going to be fixed?? it has been off for days now and your incorrect 16 hours to a fix message is still there, no info at all as to what the issue is or why it isnt fixed, or even when?? a company like this that has no information, what a joke.

@internetsense @seatzie @EE I just think their reception is too crap

@EE What would be the point? I have spent hours on the phone to EE and all that's happened is I have been given dates that have never been stuck too I would be more productive to stare at a wall for 12 hours than ask EE for help At least the wall won't lie to you

@EE Hey EE - don't you reply to emails? Are customer service still at home for Covid?

@EE @EE So the signal box is being switched off around 30th June 2022. That's the only signal we have with our three phones. Admittedly one spot in the house where we can get a signal if we hang out of the window. Take it I can switch networks without contract penalties.

@EE hi there, I haven't been able to make or receive calls all day, is there a service issue? Thanks.

@EE I was at Wembley on Saturday saw EE sponsored them so though I would get access to Wi-Fi as I’m a customer, I was wrong no access to Wi-Fi so why not ?

@EE Hi team. I received a text from EE last week advising there would be disruption to the network in Wandsworth. Can you advise how long until this is resolved? Been having issues making and receiving calls the past few days.

@EE Guess I am gonna have to find a nexus device instead, talkback has issues on the latest versions of android

@EE you're customer service is absolutely atrocious for people with disabilities, your company is abelist, disregarding of people's conditions and left with unnecessary stress and torment for months. Your company is a joke, just like your service assistants.