EE Outage Report in Pontnewynydd, Torfaen County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewynydd, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontnewynydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (23%)
-
Total Blackout (22%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Pontnewynydd, Torfaen County Borough, Wales
The most recent EE outage reports came from the following cities: Blackwood, Cardiff, Newport, Hengoed, Abertillery, Cwmbran, Treharris, Abergavenny, Caerphilly and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Hengoed |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pontnewynydd, Wales
Latest outage, problems and issue reports in Pontnewynydd and nearby locations:
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I've already been told I can't coz of late payments. I'm with another provider now so Gona cancel my contract
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Yet again rubbish signal in my area, wonder why I'm paying for such a poor service
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’
-
Eugene OCarroll
(@EugeneOakharold) reported
from
Langstone, Wales
@EE the network is quite slow today NP18 2NT any ideas??
-
Christopher Guy
(@ChrisJG1988) reported
from
Pontypridd, Wales
@EE I’m trying to do a live chat to talk to someone about my contract ending as I don’t know what best to do, but it never works, can you help please
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Disgusting service by EE broadband. Having awful issues and not getting anywhere. This is causing lots of unwanted anxiousness and added worry. We have people trying to work from home as we are in a local lockdown area. EE NOT GOOD ENOUGH!!
-
Dino Tessaro
(@savalleyboy) reported
from
Pontypridd, Wales
@EE What a complete and utter nonsense! Trying to return some broadband equipment to EE, told because of COVID they can’t accept it, go to the post office next door no problem at all. Come on EE get your act together!
-
Chris Taylor🚛💥🤦♂️
(@pinguc7gjt) reported
from
Blaenavon, Wales
@EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.
-
Gill Howells
(@gilliehowells) reported
from
Trethomas, Wales
@EE Thank you @EE for contacting Mum today to discuss the poor service she received yesterday. Very much appreciated 🙌
-
Rhys Cooper
(@TheRhysCooper) reported
from
Cardiff, Wales
@EE I'm having issues with the My EE app on Android at the moment. It won't open at all at the moment and keeps getting stuck on a white screen. I've tried deleting and reinstalling but the issue is persisting.
-
Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@EE Your tech team is useless. I don’t understand why you just can’t help us. We need access to the internet but you don’t care.
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@kyle_jamo15 @EE Mine was out too.After 3 calls to them, when I got cut off twice, they admit it was a nationwide outage
-
Angela Sweeney
(@angelawales) reported
from
Alway, Wales
@_Scott_1872 @EE Yes, eventually they admitted it was a nation wide outage. Fixed now
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
-
Cllr Alan Jones Blaenavon TC & Torfaen CBC,
(@alanjonestcbc) reported
from
Blaenavon, Wales
@EE I’m looking to cancel my account and move to another supplier could you contact me please 07979990007
-
Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
-
Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
aaron
(@Azz_Culbertson) reported
from
Cardiff, Wales
@EE been no signal in North Cardiff for 2 days now
-
Chris Lent
(@MrChrisLent) reported
from
Cardiff, Wales
@EE Hi, I’ve had pretty much no 4G coverage in CF24 today. Sometimes no signal at all. I usually receive a text if there’s a problem but I’ve not had one this time. Can you confirm if there’s a problem in this area? Thanks.
-
dawn pugh
(@dawninyoureyes1) reported
from
Pontypridd, Wales
@EE I want to cancel my contract
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve B
(@stevieb998) reported
@EE That ship has sailed. After a huge amount of grief and calls etc one of your top managers told me and I quote "you'd be better off with another provider, our signal is poor in your area" Bit late when I had upgraded with various promises. Next contract due I'm off
-
Andy Man City Fan TV
(@AviationBlue) reported
@MarcAllera @EE You need to sort your **** out with your BT Broadband, Openreach and Fibre to the Home Team.....been offline for 4 weeks - still not fixed. Utter shambles Marc. Hope you had a very merry Xmas. 😡
-
Mr Stix
(@ShadowTimeLord) reported
@MaajidNawaz @EE I DO NOT want to receive SMS messages from the government ANYTIME. It’s a breach of GDPR I never authorised EE or opted in for this. Opt me out EE
-
Stewart French
(@Frenchy82) reported
1hr 5mins (so far) into a call with @EE and they’re still refusing to escalate my complaint because there “no point” Advised call handler that I will now escalate it to the @financialombuds but still wouldn’t escalate my complaint….
-
Kevin C
(@tzenkethi) reported
@EE Hi there. I placed an upgrade order yesterday but still can't track it. I would also like to change the number I get text updates about the order sent to. Can you help?
-
Leanne
(@LeanneS101) reported
@EE I’m due an upgrade and it shows this on the app and your website but when I try to select the phone, it says ‘it looks like there’s no suitable plans available for this device right now’. That’s for every iPhone. Is there an issue with the site?
-
Cheryl
(@cdharris00) reported
@EE I am trying to replace my Apple Watch and I can’t get through to@anyone. Please help
-
orla conaghan
(@orlacon0) reported
@EE @sparkycaro Why should we have to do that everytime we want to go on the app though?? I've had issues for the last month & shouldn't have to uninstall & reinstall each time I want into it, ridiculous
-
marie hughes
(@mh58) reported
@EE my son is on your network with a new Samsung galaxy. He can only use his phone on WiFi. It has been like this for 14 days now. Has just been told if it doesn’t improve in a month to get back in touch. Is this a joke??
-
Miss saHHara
(@miss_sahhara) reported
@Paul51414670 @EE Exactly!!! I had the same issues too 🙄🙄🙄