EE Outage in North Marston, Buckinghamshire, England

@EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

@hindleyoung @EE @MarcAllera As somebody who used to work for them, that makes me really sad. Unfortunately we got bought by BT, who promised not to screw us up, and then, erm, did. That’s why I left. Marc is a good guy though, so I hope he will fix things for you.

No service on @EE at the moment. Reported it to see if there’s a wider issue and apparently they will get back to me “within 48 hours”. Not the most helpful…

@EE Good morning guys this is broadband question why when i go to BBC IPlayer I get error message saying broadband use exceeds allowed issue !

@EE your reception on 4g is pretty poor the last few days. Any coincidence it's been since I went into sim only?

It seems so expensive to have #5G on @EE I am not sure if pay the cost & not upgraded. Come Jan21 we shldnt have to include EU automatically within the contracts. Bring the cost down. Beside #MiltonKeynes doesn't have 5G. #LoveMK

@EE help trying so hard to upgrade stuck on confirm your order page again!!!!

@EE I have query with my bill I've tried calling Ur customer service as I was told too

Unhappy with the poor service from @EE. Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here 😔

Unhappy with the poor service from @EE . Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is so more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here. :(

@EE I spent an hour and a half trying to get the hub to function - should have been in bed for an early morning Teams call. I was more annoyed that there was no technical support - everywhere was saying use the EE community but as you saw that wasn’t available either.

@EE awful 4g all day in London ! Nothing loading at all, disgusting the price you charge for such shocking service !!!

I’m actually sick of having to use my work phone (Vodafone) to call my pals because your phone network is that bad on my personal. Sort it out 😤 @EE

@chefandiwalker @EE 1 basic rule. Ask for disconnections. They have more power than telesales as its their job to keep you as a customer. Same in any contractual commitment with any supplier. It works. Trust me.

@NoServiceHereUK hardly any signal (not even 3G) in MK shopping centre. @EE

@NoServiceHereUK No signal from @EE inside Jury Inn hotel

@EE One of your team leaders applied a credit to my account to apologise. Just wanted to make my many followers aware of the latest in my long list of poor customer service experiences

An @ee customer service rep called me a ****** today. That's a first.

@EE Hi. I am able to track my order no problem. However quidco doesn't recognise my order as complete which means I won't get paid the advertised cashback (I will have to appeal and may be unsuccessful). The link on quidco does indeed take me to your own official website.

It's not my handset, it's their lousy coverage. I even showed them @rootmetrics maps showing how bad it is round here. "Sorry we can't rely on that data"... So it's goodbye @EE and hello @VodafoneUK

If you need a network for business may I suggest NOT @EE struggling thorough a pandemic and wasting my precious time going in circles with CS for days instead of serving my own customers.

@Preo32813383 @EE Well, that was my bad, hope you manage to grab one lad

Hey @EE, I’ve been a loyal customer for literal years, but I’m PAYG, can I still get a PS5 even if I’m not on contract?

Finished my contract with @EE and they refuse to give my any sort of additional discount on a new contract ? Coming from a customer who’s been with them over many years ? Hmmmm naatttt goooddd

@EE the worst customer service. Offered free trial for an add on, given less than 24 hours notice trial is coming to an end, went on to cancel trial, error occurred, £9.99 added to my bill 👍🏻 #poorcustomerservice

@EE hi, getting pretty bored of having no signal and having to rely on WiFi calling, which is also dodgy as my WiFi is with you and that's not been performing well.... Who can I talk to about this?

@DaveDzns @EE Bro wtf, Its Sounds like something South Africa Is Finally better at lmao

@EE is there any broadband issue near Ascot? It's awful today.. Supposed to be at 30Mbps but getting 10

@EE mobile internet not working, even after switching airplane mode off/back on, restarting device and checking for updates. Are there issues in the SA8 postcode area I need to be aware of?

@EE it’s great that your helping people who cannot help themselves but it’s a shame you can’t offer decent deals to customers who have been with you for years. I’m saving £17 per month by moving to another network as your pricing is so high, even for loyal customers.