EE Outage in North Marston, Buckinghamshire, England

@EE @SamKompfner There’s definitely no work being carried out, your network is DOWN. Can you confirm what you are doing about it?

@EE why is my signal keeps dropping out in Milton Keynes please

@EE Morning, please can you let me know if there is a problem with the #ee signal in Alyesbury? I cannot receive or make calls and I have not 4g. Thanks in advance

@EE Basically Internet has gone down since 1330 yesterday after speaking to a customer advisor who told me it will back tomorrow time to shop around

@EE I upgraded using my phone on 29 Jan. I just accepted the offer as EE sent by mailshot text. Realised too hasty. Called 29/1 re issues & contract. I was told to email. I did on 2 Feb and chaser. I wanted to amend contact. No response. Spoke to EE 10 days ago. They said too late.

@EE I was kept waiting for proof of purchase. Sorted that. This issue is EE calls/follow up emails not actioned about contract & cooling off period. I was promised a follow up 10 days ago after I proved I sent initial emails to EE call handler. I am going to call again today.

@EE Maybe will try again. The apple music hasn't been added as tried to download and it said EE hasn't applied. Teething problems I guess.

@EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

@hindleyoung @EE @MarcAllera As somebody who used to work for them, that makes me really sad. Unfortunately we got bought by BT, who promised not to screw us up, and then, erm, did. That’s why I left. Marc is a good guy though, so I hope he will fix things for you.

No service on @EE at the moment. Reported it to see if there’s a wider issue and apparently they will get back to me “within 48 hours”. Not the most helpful…

@EE Good morning guys this is broadband question why when i go to BBC IPlayer I get error message saying broadband use exceeds allowed issue !

@EE your reception on 4g is pretty poor the last few days. Any coincidence it's been since I went into sim only?

It seems so expensive to have #5G on @EE I am not sure if pay the cost & not upgraded. Come Jan21 we shldnt have to include EU automatically within the contracts. Bring the cost down. Beside #MiltonKeynes doesn't have 5G. #LoveMK

@EE help trying so hard to upgrade stuck on confirm your order page again!!!!

@EE I have query with my bill I've tried calling Ur customer service as I was told too

Unhappy with the poor service from @EE. Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here 😔

Unhappy with the poor service from @EE . Phone battery won't last, and I can upgrade, but they want to almost DOUBLE my monthly cost! They claim the new handset is so more expensive than before. So I checked. £60 difference, or £2.50 a month! Losing a loyal customer here. :(

@EE I spent an hour and a half trying to get the hub to function - should have been in bed for an early morning Teams call. I was more annoyed that there was no technical support - everywhere was saying use the EE community but as you saw that wasn’t available either.

@EE awful 4g all day in London ! Nothing loading at all, disgusting the price you charge for such shocking service !!!

I’m actually sick of having to use my work phone (Vodafone) to call my pals because your phone network is that bad on my personal. Sort it out 😤 @EE

@stacelouise7 @EE Call up EE customer service. Your number can be changed over the phone.

YOU ARE SO BAD @EE

Half in the morning (target mara pace +10- 20%). Then back to @EE. Hopefully get it fixed or cancel my contract. I'm a lorry driver, I can't exist without Google maps and such.

My head is battered. Changed to @EE 4 days ago, did everything tech support said, been back to the shop twice, got a different SIM card, still no mobile data. Can only get internet over wi-fi. Spent last few hours reading about APN settings and watching YouTube vids. Nope. Wtf?

@EE and @VodafoneUK are having a competition to see who's worse ATM. EE's been down in my area since November and Vodafone a rocking a solid 1Mb/s. With neither looking like they intend on fixing their issues. Good job I'm not paying a combined £70 p/m for these services then.

@EE bit suss my internet goes down and my speed drops weeks before my contract ends , currently running below Minimum Guarantee but the lines appeared to close before 8pm as advertised

@EE my broadband seems to be fixed, but i still want to know if i can turn this feature off. i don't want to be redirected to a router page whenever there's an internet outage

And a second time a new SIM card sent out first class post by @ee that hasn’t turned up #socallednumber1 @MarcAllera why is your company so ****

@EE Hi, My issue was not resolved and no one called me back from the Support team.

@EE I’m trying to log in to pay my final bill & getting an error message? Is there a problem with your website?