EE Outage in Needingworth, Cambridgeshire, England

@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone

Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

@EE recently moved and no phone signal in or anywhere close to my new house. I have to drive at least a mile in any direction to get a signal. WiFi calling continuously drops off so I can’t make calls and therefore I can’t call you about the issue. What can you do to help please?

@EE I want to upgrade but at the same time lower my tariff can you help?

@SkyHelpTeam I’m in week 9 of waiting for an engineer ! I am having to use my mobile data thank you @EE IF I COULD CANCEL SKY I BLOODY WOULD BUT CANT GET @virginmedia ON OUR STREET ! #rubbishCS

Loyal customer to @EE for years and they didn’t even attempt to keep my custom when I found a better deal at 02 🙈

@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

@packlam73 @O2 @EE That's not how that works (speaking as an ex-network guy who worked on building the EE née T-Mobile / Orange 4G network.) Also, EE were the only bidder ;-)

I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

@EE Says it’s busy :( never mind. Already missed 5 goals. 💔

Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

@EE hi, can someone please help with my bill? There’s two items saying ‘add to plan £18’, I have a Fitbit but there isn’t another device that I should be paying extra for aside from this, and I can’t work out what it is, so I’m concerned. Thanks.

@EE You're internet is that slow the Titanic hasn't even been built yet 🙄🙄

@EE since I know this won’t be seen till the morning, morning! I was hoping you could help as our wifi keeps going SUPER slow to the point I’m sometimes waiting 3/4 mins for websites to load plus vids are buffering which isn’t great since I have online lessons for college :/

@EE why has my landline number been swapped with a stranger? I STILL HAVE NO WI FI and now no number as Val up the road who I have never met called me on her number from my own number. She is elderly, isolating alone and has no contact with anyone now she has lost her number!

Let me cancel/terminate my contract. @EE Bunch of ****

Let me cancel my comtract. You ***** @EE

@MxnchMxgic @EE I've been a customer since 1995 or 96 when it was originally Orange, I'm sure I had a Motorola with a pull out plastic ariel it was the B's and E's 👍👍

How long is @EE going to be down for because I need to sort my phone asap

@EE Hello - I am looking to access my My EE account online to manage billing, but it seems to be down. Can you confirm if there are broader system issues, or if this may be an issue with my account specifically?

@JennyLangrick @EE Same here... Hull signal is atrocious!! Never mind 5g work... sort the basics first