EE Outage Report in Maesycwmmer, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Maesycwmmer, Wales
The chart below shows the number of EE reports we have received in the last 24 hours from users in Maesycwmmer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Maesycwmmer, Caerphilly County Borough, Wales
The most recent EE outage reports came from the following cities: Ferndale, Cardiff, Ebbw Vale, Merthyr Tydfil, Pontypool, Newport, Blackwood, Caerphilly, Cwmbran, Hengoed, Treharris, Aberdare, Tredegar, Tonypandy and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Ferndale |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Ebbw Vale |
Internet | |
| Merthyr Tydfil |
Phone | |
| Pontypool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Maesycwmmer, Wales
Latest outage, problems and issue reports in Maesycwmmer and nearby locations:
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K A C E Y
(@KaceyEdwards91) reported
from
Pontllanfraith, Wales
Left @ee 2 months ago, paid a final bill, still haven’t had confirmation account is closed and still having text message updates about the problems in the area 🥱
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Tom Wise 🏴
(@TomWise_) reported
from
Cwmbran Central, Wales
Unbelievablly good customer service over phone by @EE - first of all, spoke to an absolute champ in Geordieland who then puts me through to an Irish boy & a half called Sean in Waterford, who chatted about #RWC2019 with me 🇮🇪 how customers calls should be handled 👏🏼👌🏼
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Kacey Edwards
(@KaceyEdwards91) reported
from
Pontnewydd, Wales
Wish @EE would stop sending me daily texts and actually ring me back like they said they would a month ago. Worst network and never any signal when at home 🙄
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
Currently with @EE with no/very low signal at home address! Who wants to send me sim cards so I can see what network to change to! @O2 @o2 @ThreeUKSupport @VodafoneUK @ThreeUK
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🏴 Stuart 🏴
(@welsh_stu) reported
from
Caerphilly, Wales
@EE can I get some help please, I’m missing 4gb of my data.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Panteg, Wales
@EE Very low signal. Pontypool NP4 5. Not strong enough to make and receive calls. Let alone connect to Internet.
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Anthony Pesticcio
(@TheRealBerty) reported
from
Cardiff, Wales
@EE @Rhysmay08 Russ please help this ****, he haven’t shut up all morning! #KevinBacon
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Only started this morning. Notification on my phone saying service suspended by service provider
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Ade
(@Bubwal) reported
from
Cardiff, Wales
@RIKZ200 @EE @jay_smithy_13 @ThreeUK I couldn't agree more. 3's coverage is the worst of them all. Duped by their lying 'coverage' map. Can't even get a signal in my house. Roll on moving back to #EE
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Andrew Lippiatt
(@LippyBoy123) reported
from
Cwmbran Central, Wales
@EE words cannot describe how frustrated I’m feeling re: ongoing issue of third party duped me into purchasing new contract, after stating was cool to upgrade from iPhone 8 to Samsung s10; reducing monthly cost! EE have been 👌past 6yrs, now my solicitor is involved!
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Huw Jones🏴
(@HuwJones58) reported
from
Porth, Wales
@EE your upgrades team quoted me £55-£70 a month instead of trying to help reduce, they actively wanted more money pointed out I dont need 60gdata but that's what they pushing No problem I'll let my contract expire on 3rd Nov and shop about ,for my 2 phones,house and broadband
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Eddy
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No network status update messages from @EE since Friday evening, maybe the issues with the masts are finally sorted. First reported the problem back in July, Altho still struggling with service 🙈
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🐮 DullUddenCow 🏴
(@DullUddenCow) reported
from
Abertillery, Wales
Apparently because I have an additional line (Apple Watch) attached to my sim contract I have to go to an EE store to cancel my contract. @EE making things difficult to leave an overpriced product. UK’s favourite network my arse!
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Ash Lister
(@AshL93) reported
from
Cardiff, Wales
@EE So I reply to Peter, essentially saying that EE have just shrugged off my issues (lack of broadband, time off work, bill being sent) and Chris is hopeful it’s resolved, shrugging off my comments...wow Customer Service at its best.
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Connor Botwright
(@ConnorBotwright) reported
from
Cardiff, Wales
@EE Hence why you should be chasing them. If you don't have that info you should get it. It's the very essence of customer service.
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geraint evans
(@mrbean1977) reported
from
Fochriw, Wales
@EE you need 2 sort your broadband out everynight now it drops. How do i cancel my contract as im not paying for this garbage. 😡😡
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Lucy
(@HeyLucyAnne) reported
from
Rhymney, Wales
Yep @EE the storm has knocked your signal out yet again. Slightest bit of wind and its boom I'm not going to work
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floyd cooper
(@floyd2103) reported
from
Risca, Wales
@HavardLiam @EE I ******* hate shit like this
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Brian Evans
(@brianevans83) reported
from
Porth, Wales
@EE Have been unable to phone due to lack of service. Only now getting in and using WiFi.
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helmethead
(@Helmethead___) reported
Remembering the long wired connection on my Packard Bell Pentium II heavy lump in the 90’s and I’m sure the internet speed was better than the @EE 4G wireless router of today. Consistently and constant atrocious speeds, all for a bargain £55 a month. Never, EVER again. Pitiful.
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John Michael Bridge
(@johnmbridge_) reported
@EE I'm living with a Ukrainian refugee. She runs a business back home meaning she can't abandon her old SIM, so is trying to get a PAYG eSIM. I see you have eSIMs for long-term contracts, but she hopes to go home sooner than that. Is there any way you can help us out?
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Ruth Lang
(@sundaegirl) reported
And yes now is the PERFECT time for my @EE broadband to go down, meaning I can’t send what I HAVE done this weekend to my publisher.
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Helmethead
(@Helmethead___) reported
Respect to the @EE phone team who sorted out a fee-less contract cancellation on a Sunday afternoon due to ongoing bad internet. Twitter “help” is more of a comms gimmick and you’ll never get the result you need even after infinite DM and supplying your account details 50 times.
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Jimmy Swanston
(@jimswanstonlive) reported
@BangkokRam @EE Stay well away from three also smarty as they ran by the three network with there signal issues I had to leave them
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Helmethead
(@Helmethead___) reported
Remembering the long wired connection on my Packard Bell Pentium II heavy lump in the 90’s and I’m sure the internet speed was better than the @EE 4G wireless router of today. Consistent and constant atrocious speeds, all for a bargain £55 a month. Never, EVER again. Pitiful.
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keely
(@kcpsnn) reported
@EE in the US and my app says I have unlimited roaming but it’s not working - can you help please?
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save the bees
(@swailesfrmwales) reported
@O2 your customer service is awful. Your inshore staff are lovely but useless. I was on hold for 45 mins only to be cut off. Your phone is shoddy and broken less than and year. @VodafoneUK @EE give me 5 more months of this **** show and I'll be in touch
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Helmethead
(@Helmethead___) reported
Absolutely pitiful speeds from @EE and their 4G wireless internet. Consistently and forever providing a service akin to an ancient plug in wired connection. Yours for £55 per month with a huge cancellation fee, even though the service doesn’t work. Never, ever again. #dogshit
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S Thompson
(@StephT974) reported
Apparently @EE has special offers for existing customers - so that's why I see the same deals regardless of customer status....