Is HSBC down in Eccles, City and Borough of Salford, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Eccles, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Eccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (67%)
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Website (14%)
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Login (11%)
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Transactions (7%)
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Withdrawals (1%)
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Transfer (1%)
Live Outage Map Near Eccles, City and Borough of Salford, England
The most recent HSBC outage reports came from the following cities: Manchester, Ashton-under-Lyne, Bolton, Stockport and Bury.
City | Problem Type | Report Time |
---|---|---|
Manchester | Mobile App | |
Manchester | Mobile App | |
Manchester | Mobile App | |
Ashton-under-Lyne | Mobile App | |
Manchester | Website | |
Bolton | Login |
Community Discussion
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HSBC Issues Reports Near Eccles, England
Latest outage, problems and issue reports in Eccles and nearby locations:
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Niki Dugdale
(@DugdaleNiki) reported
from
Ashton-under-Lyne, England
@HSBC_UK been waiting for 1 hour now on the "customer service" line! As a potential new customer, this does not fill me with hope!
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Adam Carney
(@adamrcarney) reported
from
Salford, England
New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful
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debbie ellis
(@Asupremeshot) reported
from
Manchester, England
@HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace
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THE END GAME
(@SALMAN_1562) reported
from
Salford, England
Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!
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Emma Lansley
(@EmmaLansley) reported
from
Salford, England
@HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon
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chava erlanger
(@chavasart) reported
from
Manchester, England
@HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated
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Jonathan Hodgson
(@Jonathan1922) reported
from
Wilmslow, England
Dear @HSBC_UK Your security protocols are impossible to navigate. I cant access my account at all. What is the number to speak to a real person in the UK who I have a fighting chance of being able to understand? #pissedoff
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𝕊𝕒𝕣𝕒𝕙 💙
(@scoops888) reported
from
Warrington, England
@HSBC_UK Seems like your mainframe has gone down!? Just as your change window started!!! Oops 😬
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile It took over a week for your team to agree to send a 2nd replacement card after I first let them know 1st hadn't arrived. They sent me two follow up messages asking if the 1st had arrived, each of which took another 2-3 working days for a response from you.
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Libby
(@Libbykelly23) reported
from
Risley, England
@HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out
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BethSaysRelax
(@BethSaysRelax) reported
from
Manchester, England
.@HSBC_UK 'customer service' is shockingly awful.
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Pamela Higgins
(@SpamellaB) reported
from
Manchester, England
@HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!
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Angela Nathaniel
(@angelajnat) reported
from
Ashton-under-Lyne, England
@HSBC_UK new customer feedback!!! Make sure your staff verify customers so they know who they are speaking with and not divulge account information 🤔not a very good experience!!!!
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.
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Fiona Ruddy
(@fionacoll) reported
from
Newton-le-Willows, England
@HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?
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Sarah taylor
(@SarahTrafford77) reported
from
Manchester, England
@HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all
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Lisa S
(@lisajlb1970) reported
from
Westhoughton, England
@HSBC_UK hi your chat bot doesn't help with registering online and says I need to login. The issue is with registering so a bit difficult to get to a person. When registering saying can't as you need contact details. Does this mean a mobile number is needed for online banking?
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Elaine Edwards
(@ElaineEdwards13) reported
from
Bolton, England
@HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out
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Phil Maylor 🌹🐝 🇺🇦
(@Maylor) reported
from
Salford, England
@bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Moore
(@SirBobbyMoore) reported
@HSBC_UK I gave up after 4 hours on hold. I tried the live chat initially but they told me they couldn't help and I had to call. Anything you can do to help beyond telling me to try again tomorrow?
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sambasam.eth
(@sambarinooofm) reported
@HSBC_UK Hey, I'm trying to send money via Amazon but the gift card isn't sending through. Customer support told me the transaction is pending, how long should this take to clear? I did the same thing yesterday and it went through immediately??? #HSBC #MobileBankingApp
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Jean Bond 🇨🇭🏴
(@Jean_Bond1) reported
@jasonlikesbikes @HSBC_UK well that s the agile project management of things release and adapt… loose may be one or two customers but over the mass it has little effect… answer the unsatisfied customer and trod on. However one day the little impact on itself will lead to reputation loss and poor image
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Sam Wilson
(@Wam_Silson) reported
@HSBC_UK I've now been put on hold and disconnected twice more... soon to be 4 hours trying to speak to someone and get an issue sorted. #hsbc #hsbcuk
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Eli_s
(@Eli_Eli_s) reported
@HSBC_UK what have you done to your app? It's absolutely awful and looks like it's gone back 5 years! Think I'm going to be moving banks if it doesn't get sorted, I know I'm not the only one 🙈
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Kate Reid
(@KateRei15662202) reported
@QTMissL @HSBC_UK I was recommended to @jetfixcare. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Annabel Kaye
(@AnnabelKaye) reported
@HSBC_UK After hours on hold nothing changed. Phantom direct debit still owning so he can't have access to his finds until it is paid out and then refunded. Another day no good no money will dm
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Kantima
(@Kantima94751503) reported
@HSBC_UK I can't access my online banking. I can't get past the username stage without it showing 'GSA error' I have tried calling telephone banking but no one answers. I hung on for 3 hours so far. My money transfer from HSBC UK to my bank in Thailand hasn't gone through after 6 days.
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Katrina Burton
(@katrinalouiseb1) reported
@HSBC_UK mobile app stopped working so uninstalled and now trying to reinstall. It says I've already activated digital secure key on another device (NO it's the SAME device). The set up instructions say to open app and 'generate a log on security code'. I can't access anything
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Dr Lucy Wright
(@_LucyWright) reported
@HSBC_UK I've been trying to get a reply on chat in your app since this morning. App not working correctly, cannot make a bank transfer. Hubby has same problem on different phone/account. Also cannot login online because need code from app which it won't generate. Please advise.