HSBC

Is HSBC down in Atherton, Borough of Wigan, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Atherton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Atherton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Atherton, Borough of Wigan, England 03/29/2024 02:00

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (13%)

    Website (13%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Atherton, Borough of Wigan, England

The most recent HSBC outage reports came from the following cities: Manchester, Wigan, St Helens, Bolton and Bury.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Mobile App
United KingdomWigan Transfer
United KingdomManchester Mobile App
United KingdomSt Helens Mobile App
United KingdomManchester Mobile App
United KingdomManchester Website

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Atherton, England

Latest outage, problems and issue reports in Atherton and nearby locations:

  • Libbykelly23 Libby (@Libbykelly23) reported from Risley, England

    @HSBC_UK Hi, Is there an issue with the HSBC app on android? I'm trying to log in but the log in options are greyed out

  • EmmaLansley Emma Lansley (@EmmaLansley) reported from Salford, England

    @HSBC_UK @bonezy06 I’m having the same issue since the iOS update and I’m not using low power mode. @HSBC_UK

  • jackgundryyyy Jack Gundry (@jackgundryyyy) reported from Warrington, England

    Hey @HSBC_UK, do you have any news on your app at all? Still unable to get access and I have payments that need to be made today. Thanks.

  • nome0071 Naomi Short (@nome0071) reported from Sale, England

    @HSBC_UK app appears down, any update for users?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile It's only been 7 working days, so it's got until tomorrow. There was no point in you sending a replacement now - I've got my @HSBC_UK card and PIN, so I've transferred some money over to that account so I can actually get some cash, ahead of leaving you for good on Monday.

  • SarahTrafford77 Sarah taylor (@SarahTrafford77) reported from Manchester, England

    @HSBC_UK cannot log in to my banking app is there problems again? Payday and I can’t do anything at all

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    New low for @HSBC_UK customer service. After again being told to speak with their online chat service to order a new bank card, they confirmed it would be sent out. I chase this up today and they have told me that no card has been ordered and I should called up. #Awful

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @RichardKennedy @cooda @HSBC_UK Hopefully they will fix it soon

  • adamrcarney Adam Carney (@adamrcarney) reported from Salford, England

    Once again, @HSBC_UK & it’s terrible service. 23 minutes of being transferred from department to department & being hold.. then they cut me off.

  • Mrs_H_Monaghan Hannah Monaghan (@Mrs_H_Monaghan) reported from Bury, England

    The functionality to setup standing orders is shocking on your app and on desktop @HSBC_UK, impossible to set up! Even your online bot couldn’t help.

  • SALMAN_1562 THE END GAME (@SALMAN_1562) reported from Salford, England

    Disgusted with @HSBC @HSBC_UK customer services. Lack of ownership and zero empathy with the audacity to try and make you feel like you’re in the wrong. Sort your staffs and training out!

  • ElaineEdwards13 Elaine Edwards (@ElaineEdwards13) reported from Bolton, England

    @HSBC_UK is there an issue with your bill payments as it looks like my staff haven't been paid yet it shows as all payments have gone out

  • SpamellaB Pamela Higgins (@SpamellaB) reported from Manchester, England

    @HSBC_UK hi there, I've lost my purse and don't have the app on my new phone so I can't log in to mobile banking or call as I don't have my HSBC card, please help I need to freeze / cancel it ASAP!

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK Ok, this doesn’t seem to help. I only have a credit card, I don’t have a current account with HSBC to transfer from. Can I not just pay with a debit card from another provider like you can with other credit cards?

  • Maylor Phil Maylor 🌹🐝 🇺🇦 (@Maylor) reported from Salford, England

    @bankwithsmile @HSBC_UK @bankwithsmile Also worth noting it took over a week for your team to even agree to send a replacement card after I first let them know it hadn't arrived. They sent me two follow up messages asking, each of which took another 2-3 working days for a response from your end.

  • Christo13934305 Christopher (@Christo13934305) reported from Wigan, England

    @RugbyBenCohen @HSBC_UK It must be frustrating, I know with HSBC I've never had a positive response with the actual customer service. I look for more transparency than actual "branding".

  • MrCoryB Cory B (@MrCoryB) reported from Manchester, England

    @HSBC_UK is it possible to pay something off a HSBC credit card via the HSBC app or do I need to log in via desktop? I’ve just done a balance transfer but can’t see where I’d go to pay a some off each month on the app?

  • Asupremeshot debbie ellis (@Asupremeshot) reported from Manchester, England

    @HSBC_UK your customer services are pretty much non existent. 2 hours wait on the phone to be cut off. Money has not be transferred for 34 days - total disgrace

  • fionacoll Fiona Ruddy (@fionacoll) reported from Newton-le-Willows, England

    @HSBC_UK please can you update on the HSBC app error that is impacting the iPhone 11 that was reported on Friday 3 Dec?

  • chavasart chava erlanger (@chavasart) reported from Manchester, England

    @HSBC_UK The worst Internet banking ! and worst customer service are we still stuck in the 1990s??? Since when do you need in year 2022 to print out a form to reset your Internet banking? I thought you went paperless and are conscious of the environment?##Internetbanking#Outdated

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • EllenPercy1 Ellen Percival (@EllenPercy1) reported

    @HSBC_UK reducing help to buy interest rates from 1.75% to 0.75%…. WTF

  • Mikethebuilder2 Michael Davies (@Mikethebuilder2) reported

    @HSBCUKBusiness So, you ask me to email you so you can investigate my complaint and "get back to me ASAP ". Well , its 38 hrs since you wrote that. Still no contact. Very poor customer service @HSBCUKBusiness @HSBC_UK

  • jph_92 James Hamill (@jph_92) reported

    @HSBC_UK Opened a new account 3 weeks ago and still can't access my Online Banking. I need a security code. Not received in post, can't give on phone, local branch closed... it's 2021. I NEED to access my Online Banking this weekend, send me an email, a text, anything...

  • b22grill B22 Grill (@b22grill) reported

    @HSBC_UK spent 20hours plus on hold waiting for my issues to get sorted but nobody cares at hsbc

  • megan_collett marceline (@megan_collett) reported

    Such disappointing service from @HSBC_UK - calling to report lost card and request replacement took nearly 1hr then I was placed on hold then hung up on. Don’t even know if my new card is on its way. Tried to ring again and placed on hold for another 15 mins before giving up 😡

  • MokaKaffe Kaffe Moka (@MokaKaffe) reported

    @Humesy1987 @HSBC_UK I am having the exact same issue with the same iOS software version

  • iainricho Iain J (@iainricho) reported

    @HSBC_UK Have reviewed. Nothing you can do. Their problem, not yours. Disgraceful.

  • iainricho Iain J (@iainricho) reported

    @HSBC_UK Hi. Messaged couple of hours ago. Already been escalated. Told me to contact financial ombudsman, which I’ll do, along with the media if it prevents it happening again. If you can help, happy to give you 1 last try. Have saved the message and phone no. if you want me to post it.

  • Wils__31 Will (@Wils__31) reported

    @HSBC_UK is officially the worst bank. Shocking customer service #complaintinbound

  • SerenityTutor Serenity Education and Tutoring (@SerenityTutor) reported

    @HSBC_UK what is the point is telling me to private message you if you don’t bother to respond. All I want to do is transfer my money in my current account to another account. But your online banking system doesn’t work. When are you going to fix it??