Hyperoptic

Hyperoptic Outage Report in Barnes, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Barnes, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Barnes, Greater London, England 04/19/2024 10:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Live Outage Map Near Barnes, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: Tower Hamlets, London, Fulham, Ealing, Hackney, Paddington, Blackheath, Southwark, Poplar, Sutton, Croydon, Camden Town, City of Westminster, Hayes and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomFulham Internet
United KingdomEaling Internet
United KingdomHackney Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Barnes, England

Latest outage, problems and issue reports in Barnes and nearby locations:

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • AlexRM Alex (@AlexRM) reported from Camberwell, England

    Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • hamidetekin Gezgin Kiz (@hamidetekin) reported from Stratford, England

    @JustAnAntiDepp1 @Hyperoptic No, still not working for me

  • SonOfCarl Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @HyperopticCS @Hyperoptic . I have to change address after staying with ypu for 1 year. The new address they can not provide service. Now you want me to pay for remaining term. This is unethical.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • agnesjuliet Dr Agnes Arnold-Forster (@agnesjuliet) reported from Camberwell, England

    I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • kalpitha_reddy Kalpitha Reddy (@kalpitha_reddy) reported from Poplar, England

    @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JayyTargaryen J Uddin (@JayyTargaryen) reported

    WiFi down again... @Hyperoptic @virginmedia please just come to my area and take my money already.

  • MarkParker01690 Mark Parker (@MarkParker01690) reported

    - only signed up with @Hyperoptic less than two weeks ago and already it’s looking like a second extended outage in the M5 area. Hardly an encouraging start. . .

  • jcampbell_05 James Campbell (@jcampbell_05) reported

    @DarrenGBNews Depends on where you live. Hyperoptic is the best but very hard to get. Virgin is runner up. Other than that a mobile 4G/5G Home router from someone like Vodafone or any of the BT based providers if you can't get good mobile signal. Still having trouble ? Write to your MP

  • gmurzy Greg Murray (@gmurzy) reported

    @Hyperoptic are there widespread outages in SW London? Internet is not working properly for the last few hours.

  • wareisjoe Joe Ware (@wareisjoe) reported

    @Hyperoptic Hi. Internet in Bow Quarter is down. Any idea when it will be back up?

  • Lesego_21 Lesego Letlape (@Lesego_21) reported

    @Hyperoptic @HyperopticCS 8 hours of WiFi outage now

  • iHeartless_Kayy Heartless Kayy (@iHeartless_Kayy) reported

    @Sonia19020057 @Hyperoptic Sorry to hear that, I've had iasue too but they've always try to help and solved my problems almost immediately. I've been with them for over two years and still keep my words, they are great.

  • silkyrich Richard Morgan (@silkyrich) reported

    @hyperoptic This time last year your engineers finished installing the cabling to my street. I can see the green fibre cable outside my house on the telephone pole. I signed up immediately for your service. My order has since been in limbo for a *YEAR*. What's the hold up?

  • ianeastlondon IanEastLondon (@ianeastlondon) reported

    @Hyperoptic you’ve just lost at least one new customer due to your staffs rude and inconsiderate behaviour in fitting your broadband to my flats.

  • David_Myint David Myint (@David_Myint) reported

    @Hyperoptic @HyperopticCS broadband down in E14 Limehouse area. When will this be fixed please?