KCOM Outage Report in Burton upon Trent, Staffordshire, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Full Outage Map

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (61%)

2. 

   Total Blackout (16%)

3. 

   Wi-fi (13%)

4. 

   E-mail (4%)

5. 

   Phone (3%)

6. 

   TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• l MiskY l (@lMiskYl) reported 26 seconds ago

  @FreshR6S Kcom has been **** for some known reason tests was showing that I was getting 440 mbps down but was getting 500kbps and I reset everything all my friends have had the same

• Ben Guzdek (@benguzdek) reported a minute ago from City of Kingston upon Hull, England

  Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

• Craig Ripley (@C_Ripley72) reported 3 minutes ago

  @Zonehammer @KCOMhome Yeah its a joke, I cannot play anything online as its too laggy and also cannot download as its way too slow!! Kcom what are you playing at? I've got a 400meg line my speeds are showing 100meg. Why am I paying for this crap service?

• Mr E. Mann (@NKBTN) reported 5 minutes ago

  "All our customer experience advisors are busy" says the KCOM helpline hold music. Customer Experience Advisor. If that isn't the wankiest job title I've ever heard, *especially* for a tech support helpline.

• allana ⁷ (@cyphxeryg) reported 10 minutes ago

  BTS, TXT and Enhypen were always a threat to the kcom since they were rookies. dont even ask me why coz it mf shows. and it sucks. tsk.

• Craig Ripley (@C_Ripley72) reported 15 minutes ago

  @XMissFuryX @KCOMhome So how long do we have to endure this for? Do we get a rebate on the money we pay for a service we are not getting. Kcom why don't you just come out with it and say you are throttling everyone's Internet?

• Taffleberry (@taff_owst) reported 15 minutes ago

  @Steve09425095 @KCOMhome @Roisindubh7 If you're getting to the slow speed on steam, PSN, Xbox etc then that's been requested OF kcom to try and limit the ridiculous server traffic atm. If you mean generally, are you on fibre or broadband? As my fibre connection, outside of gaming, is absolutely fine.

• Steve (@Steve09425095) reported 20 minutes ago

  @KCOMhome everyone on kcom experiencing the restricted downloads demand a rebate each and every month or it will never get fixed

• debra bedford (@debrabedford1) reported 22 minutes ago

  @MartinSLewis Hull kcom £53 month really good customer service

• Big 🎅🏿 (@Begbieeee) reported 22 minutes ago

  @sam_welburn @KCOMhome I still stand on my podium of kcom are crap