Is NatWest down in Thornton Heath, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thornton Heath, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (41%)
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Login (24%)
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Website (22%)
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Transactions (11%)
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Transfer (3%)
Live Outage Map Near Thornton Heath, Greater London, England
The most recent NatWest outage reports came from the following cities: London, Brentford, Wembley, Redhill, Croydon, Leyton, Belsize Park, Islington, Tower Hamlets, Wandsworth and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Brentford |
Login | |
| Wembley |
Mobile App | |
| Redhill |
Login | |
| London |
Transactions | |
| Croydon |
Login |
Community Discussion
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NatWest Issues Reports Near Thornton Heath, England
Latest outage, problems and issue reports in Thornton Heath and nearby locations:
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Michael Stockwell
(@mikestockwell) reported
from
City of London, England
@NatWest_Help NatWest, Please fix this flaw in your card system. You changed my digital card number before I have access to my new card, therefore my iPhone payments don't work, I just was completely stranded not realising I would need my plastic card to make payments
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Xx
(@gempercival) reported
@NatWest_Help disgusting customer service today over two hours on hold to various customer service reps to be cut off each time, not one returned my call and promising each they would if we were to be cut off !! I look forward to hearing back from you !! #natwest #natwestbank
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🐉⚡🐉🔥🐉
(@kittozettai) reported
@NatWest_Help Hi, i'm with RBS but when our local rbs branch closed, we have had to use the next door NatWest, is it possible for me to exchange some japanese yen back to gbp in branch as an rbs customer? If yes, can I know the buy back rate for yen as the website doesn't say.
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NatWest
(@NatWest_Help) reported
@res_crypto Hi there! I can confirm that you shouldn't have an issue withdrawing funds into your Natwest account. If you have any issues withdrawing please contact Binance and they should be able to have a look into this for you and get it resolved. - Tomás
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Jonny 🇬🇧🇬🇧🇬🇧
(@jonnyGTFC) reported
@NatWestBusiness @Slacky4 @NatWest Chris i wouldn't do that the app has a problem and is down , look at the twitter feed.
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Cian
(@FtblObs) reported
@Rangnick_ball Haven’t got it already yet no.. need to see if I’ve got enough money to put the order through. Gonna have to wait till 2.30 as that’s when NatWest is down til
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Jasmine the European Cat
(@JeanneBartram) reported
@NatWest_Help And the biggest Scammer is NATWEST. Where they go to extraordinary measures to prevent you speaking to a person. The Robot Cora cannot deal with what I want and is clueless both online and on the telephone. The Branches have all closed down. - I cannot get hold of a
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soph v. 4959
(@sophb66) reported
@MetroBank_Help can someone find out for me how your main man Mr Pumpkin selected just 1/3 mortgages to sell to NatWest and by “chance” one of them was mine? Wanting to be rid of a nuisance customer?……dodgy as hell
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Dr Una McCormack
(@unamccormack) reported
Wandered round town like a headless chicken yesterday trying to find where the two closed NatWest banks had relocated to, and walked down every street except the right one, dammit.
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Chris Ⓥ
(@Chris_Adams84) reported
@NatWest_Help @sophb66 Sorry to jump on this thread, but I’m in the same position with my mortgage! I was told by NatWest on the phone on Friday that I am unable to access an account online with NatWest as it came from Metro Bank, and that my only way to manage it is by phone. Is that not the case?
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Delete After Use
(@DeleteAfterUse) reported
@LittleGravitas He could have said Natwest which would still be correct but he just can’t help himself