Is NatWest down in Sunbury-on-Thames, Surrey, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (41%)
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Login (24%)
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Website (22%)
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Transactions (11%)
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Transfer (3%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent NatWest outage reports came from the following cities: London, Brentford, Wembley, Redhill, Belsize Park, Wandsworth and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| Brentford |
Login | |
| Wembley |
Mobile App | |
| Redhill |
Login | |
| London |
Transactions | |
| Belsize Park |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mubashir Rafiq
(@Mubashir_R_) reported
@NatWest_Help @Barclays NatWest doesn’t steal its customer’s money does it?
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ni 𖧵
(@lovefoolishh) reported
NATWEST WTF IS AN ACCOUNT ID, UR MAKIN ME ANGRY
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Chris Rogers
(@theChrisRogers) reported
@Natwest has wrong business hours in Balham, guy literally just shut the door in my face. Told me I can set up a business account on the phone. Called the business line for them to tell me I have to do it online. Seriously, what ******** is point if your staff??
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NatWest
(@NatWest_Help) reported
@pthane Good to hear back from you today 👋 If you do not happen to be named on our customer's NatWest account then I'm sure you can appreciate that if this is not your account then I'm afraid we wouldn't be able to discuss this request with you here - JB1
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Jonathan Bliss
(@JonathanBliss) reported
@paullewismoney I see, 20 years is a big job, I see that NatWest has 19 million customers and revenue was £4,181 in 2020. At £40m a year (to allow for inflation) 1% of revenue, 5% profit, 1/4 of staff bonus payments or £2 per customer.
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Howard Fisher
(@sciolisthjf) reported
@paullewismoney If you look at that as fine per customer, the order changes Customers (millions) Fine (total £m. Per Customer £) NatWest 19* 655.817 £34.52 Barclays 24 517.530 £21.56 HSBC 15 294.094 £19.61 Lloyds 25 467.119 £18.68 Santander 14.4 49.815 £3.46 (* RBS ?)
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Howard Fisher
(@sciolisthjf) reported
@paullewismoney @JonathanBliss Customers (millions) Fine (total £m. Per Customer £) NatWest 19* 655.817 £34.52 Barclays 24 517.530 £21.56 HSBC 15 294.094 £19.61 Lloyds 25 467.119 £18.68 Santander 14.4 49.815 £3.46 (* RBS may be another 19m - takes NatWest down to £17/cust)
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Bindi Boo
(@bindi130305) reported
@NatWest_Help I was trying to log in online to read a message sent by natwest. As I don't use the online much, I have forgotten my password. I tried to re register and when it got to the end of that bit, it came up with a message that fraud had been detected. Both app and online are blocked.
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Jimbo
(@jepwainwright) reported
@NatWest_Help do you realise how ineffective and inefficient your help service is? One message an hour and changing customer service agent with each message is never going to resolve anyone's problems. Does no one from NatWest try your incompetent help service and then improve?
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Chris Morland
(@iChrisMorland) reported
@TimD2704 Not a sole trader but have used a load of business banking websites / apps. NatWest is good. Easy to use and you can export 12 months data with no problems. TSB, Santander & HSBC Business all awful in their own ways- limit exporting data to 90 transactions / 3 months, etc.