Is NatWest down in Sunbury-on-Thames, Surrey, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (34%)
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Website (30%)
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Login (18%)
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Transactions (13%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent NatWest outage reports came from the following cities: Woking, London, Ealing, Staines and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Mobile App | |
| London |
Login | |
| London |
Login | |
| London |
Mobile App | |
| Ealing |
Mobile App | |
| London |
Mobile App |
Community Discussion
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NatWest Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Maggie - wear a mask 💙🏳️🌈🌱
(@maggieinlondon) reported
from
Wandsworth, England
@carolecadwalla I found a NatWest debit card for Natalie West (thought it was a test card) but took it anyway to a NatWest branch and it turned out she was a real customer!
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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TJ Davis
(@teresajanedavis) reported
Anybody else have issues with Natwest’s mobile banking app when asked to approve a transaction? Natwest keep telling me to update app which I do, but it makes no difference. Numerous times now it won’t let me do it and the transaction gets cancelled…@NatWest_Help
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Ki Halford
(@kilou2002) reported
@NatWest_Help is there a problem with certain card machines & natwest debit cards at the moment? Both mine & my daughters were declined 4 times for contactless & pin when trying to pay for something in a shop but another card used from a different bank was accepted immediately?
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kjaskur
(@kjaskur) reported
@NatWest_Help My DMs are open, feel free to message. I’m done with NatWest’s poor customer service, I don’t feel like this switch makes any sense anymore
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clur
(@re_clur) reported
******* hell mum just received a VERY convincing call pretending to be NatWest fraud department and they had somehow managed to access her bank account.
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Thomas Lam
(@shamino888) reported
@NatWest_Help I requested to switch my current account to NatWest but it's been stuck at the id processing stage. Can someone help?
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Denise
(@den_mcgrath) reported
@NatWest_Help Wow! An existing customer, 85 year old with a hearing impairment wants to open additional account, has to have online banking or a smart phone in order to access app relay health, the customer doesn't have either, so told by Natwest sorry we can't help!
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Ben CG 🕊️
(@bencgvideos) reported
@teresajanedavis Obviously I can't speak for NatWest or take responsibility for this but... having done social media customer service previously, it's usually OK in DMs, but never tweet it publicly. If you're unsure/uncomfortable, better to go in branch. :)
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Joseph Harwood
(@JosephHarwood) reported
The line just cut out mid help omg!!!! I’m leaving Natwest after today I’ve had this for a week.
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Cornelius Logue 🇺🇦
(@archivedelver) reported
@Joedev1956 @UlsterBank I’m switching my Northern Ireland UB account as well as closing my ROI UB accounts - apart from ripping me off for fifteen quid for making a transfer from ROI to NI, being messed around after being a NatWest and UB customer since 1989 leaves a very sour taste in my mouth.
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Andy Huddleston
(@HuddlestonAndy) reported
@HalifaxBank Hi. I’m trying to open a joint account alongside my wife at either Horsham or Crawley. Metro bank will offer same day and NatWest will allow us to do it online. I’ve been a long standing customer of HFX for 30 years but on the verge of moving elsewhere.