NatWest

Is NatWest down in Helston, Cornwall, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Helston, Cornwall, England 09/16/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (7%)

    Withdrawals (7%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Wormwold Wormwold (@Wormwold) reported

    @NatWest_Help does approval in app actually work? Eveytime I go back to purchase website there's a technical issue.Whilst I've got my current account with Natwest I'm now doing all my online purchases with another bank - no problem with them....

  • VivaJinSoo Jin Soo Seo (@VivaJinSoo) reported

    @MorganBroadcast I'm happy to hear that Santander agreed to reimburse for the fraud. Since 2 bank cards (Halifax & NatWest) were stolen, I had very different experiences with them. @HalifaxBank Customer service were very helpful and fraud team took action very quicky and reimbursed next day!!!

  • NormanB47489009 北京线下 (@NormanB47489009) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • DealWargames Deal Wargamer (@DealWargames) reported

    So to activate my online banking with NatWest I need my customer number… which I can’t get until I set up online banking… which I can’t do without my customer number… which I can’t get until I set up online banking… which I can’t do without my customer number…

  • harryncking posh paper fancy glue (@harryncking) reported

    @Airbnb_uk your app and website won’t process any card payments. Called NatWest and they say the error is on your side of the transaction please help

  • SPLofthouse Stephen Lofthouse (@SPLofthouse) reported

    @NatWest just sent promotional email to let me know that if I was a new customer, rather than one of 30 years, I would get better terms.

  • emreadsthebooks Emma 📚🏳️‍🌈💗 (booktwt) (@emreadsthebooks) reported

    @clotimms No other ideas, sorry, hope Natwest can help you!

  • DrFalakTabassum Dr Falak Tabassum (@DrFalakTabassum) reported

    @NatWest_Help Totally understand why accounts get blocked,but banks do get back to customers ASAP & do not keep them deprived in the name of safety for 4 days. YOU have blocked access to the APP too! Tel team will repeat the mantra that they CAN NOT DO ANYTHING. #Banks #Natwest

  • rde_pwt Not Me but could be Richard (@rde_pwt) reported

    @NatWest_Help On 1 August I phoned NatWest as I needed to change my address and as a a credit card only customer couldn't do this online or in the app. Over a month later my old address is still showing. Not impressed

  • MorganBroadcast Charlotte Morgan (@MorganBroadcast) reported

    @NatWest_Help @sachinkureishi NatWest - please rectify what sounds like an equally terribly unfair decision! Time to support customers not blame them. Please reopen and reconsider.