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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Who am I?
(@iammuppetman) reported
@playnewworld too many exceptions errors now and no announcements about issues on EU servers, should I just give up today?#PlayNewWorld - I would if I could :p
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efkan dagtekin
(@DagtekinEfkan) reported
@playnewworld You are the richest ************ on earth fix the servers
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Howdy
(@HighHowdy) reported
@playnewworld There's needs to be some form of priority queue for crashes/disconnects, getting tired of getting errors half way through the queue and then being at the very back again because of that queue error
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efkan dagtekin
(@DagtekinEfkan) reported
@playnewworld fix the ******* servers ffs i keep getting to many request error then go back to an even longer queue
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Comrade Claire
(@ClaireFromHR_) reported
@playnewworld Hi, I've been queuing for about 3 hours now and keep getting kicked from queue at around the 2800 player mark. what is the fix for this?
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Onerous
(@gettothechopa) reported
@playnewworld Fix the god damn Queue I've been in queue for hours and haven't played the game yet
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Bassam Al Baheeji
(@balbaheeji) reported
@playnewworld @playnewworld call me when you fix your ****
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TheSneakyManOfShadowingSneakiness
(@SneakyOf) reported
@playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. fix the servers, and the errors when in queue that kick you out please.
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Jon
(@Lyrcmck) reported
@Celjii @playnewworld I've had this error about 5 times now. Each time after sitting in a 30-45 minute queue, almost about to get in, then this error comes up
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Frannah
(@frannahdk) reported
Love spending all my free-time off work looking at a queue screen just to get an error 6 hours in two days in a row... Reserve peoples spot in queue for x amount of time or give pre-orders/closed beta testers priority access! @playnewworld #PlayNewWorld
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Michael Meunier
(@TheBigM145) reported
@GoooRoooGaming @HapaFodder @playnewworld There's a big difference between admitting a mistake and promising a fix/to do better and actually following through on that.
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ahmet lütfi aksoy
(@aksoyLA) reported
Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!
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Mike White
(@mikesecondslate) reported
@Bwickham93 @playnewworld If you get the error just press ok and wait. It’ll reconnect you exactly where you were in line.
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Mats-Erik Forberg
(@Mats_Forberg) reported
@playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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CADF
(@carlos_adf) reported
@playnewworld queue position: 2965 1:30h later: queue position 370 5min later: error too many requests🤡
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Benjamin Wickham
(@Bwickham93) reported
@mikesecondslate @playnewworld Many thanks for this information, will try if I disconnect again
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FlowTek (Florian)
(@FlowTek9) reported
The authentic @playnewworld experience: Queue 1500 > 800 > Disconnect > 2800 > 2400 > Disconnect > 3100, steadily moving towards the 4000th queue spot lol
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CADF
(@carlos_adf) reported
@playnewworld @playnewworld Today: Queue position: 2965 1:30h later: queue position 370 5min later: error too many requests 🤡
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Niklas
(@Fadeeaway) reported
@playnewworld Play now? Bullshit, got disconnected from a 1.7k queue after 1h (had got down to 1.2k), when reconnecting I got spot 2.5k. What a fkking joke. Fix atleast so players keep their spot when your queue ***** up....
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Gamingkaese
(@gamingkaese) reported
@playnewworld This is the first time I really regret buying a game on day one. The queues and the error messages kicking me out of the queue are a sad joke. I hope it will get better but so far I am not inclined on continueing to "play" the game.
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Kindberg
(@kindberget) reported
@gabbietv @playnewworld Yeah i did a 300 IQ play and started queing from work, got home to an error and had to start Over again. No game for me today 🥺
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Egil 'Gullik' Gulliksen
(@GulliksenEgil) reported
@playnewworld fix your damn server's and login!! 1,5 h in que and it fails and back to 2554 again!! Do you want people to quit the game!!
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Mats-Erik Forberg
(@Mats_Forberg) reported
@playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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Martin hearthSTONER
(@MHearthstoner) reported
@playnewworld Fix the goddamn queues. its not possible to play for normal person. was 5k in queue, went for dinner and came back to message that too many request for server and had to re-queue. 6K queue again. why did I even spent money on this crap.
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sebastian lembke
(@lembkan) reported
@playnewworld Fix ure fycking game!
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Ardonomus
(@ardonomus) reported
@playnewworld Keep getting kicked out of the login queue and having to retry, putting me back in the queue after roughly sitting halfway. Toomanylogonrequests error. I just click Play once and wait.
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Who Dat Streamer
(@WhoDatStreamer) reported
@playnewworld so when I try to buy stuff on the store I get a transaction error. Can anyone help me with that? Not sure where I can look at payment methods or anything? Steam doesn't have a spot to buy in-game currency as of last night anyway. Help me give you money! hahaha
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Celji
(@Celjii) reported
@Lyrcmck @playnewworld i got the exact same error lmao
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Patrik Németh
(@Megaa_official) reported
@playnewworld I was 800th in queue (already waiting in queue for 2 hours), got " too many requests" message, now i'm 3000th FIX YOUR ******* SERVERS
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Nicolas Barnes
(@Voicesbybarnes) reported
@NBKMistik @playnewworld man was almost in and got error and was thrown to 2379 in queue from 220. them adding more worlds does not fix anything