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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Redz
(@Ayo_ItzRed) reported
@playnewworld These downtimes are rough….but I guess it’s always best to fix and fix and fix until things are the way they are supposed to be
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KungenTV
(@WowKungen) reported
@playnewworld I don't wanna complain and maybe I'm unlucky. But 50% of the time I try to play this game there is a maintenance / servers down.
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jat0rz
(@jat0rz) reported
@playnewworld Issue with coin compensation on EU servers only? Or the issue is global but related to the EU servers? Cause we didn't get any compensation either over here in the US.
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UnderPressure
(@Terrorym_Yessir) reported
@playnewworld This game has more downtime than uptime at this point. How about you close everything for a month fix as it should be fixed 3 months ago and ******* do a fresh start like how long you wanna keep doing this, each patch brings more and more bugs. You can't keep up this **** forever
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Sebastian Lycke
(@jobrabre) reported
@TheRealNoraxi @playnewworld how would it fix it? for all the ppl who farmed i farmed 12hours in a row atleast
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therealnora♔
(@TheRealNoraxi) reported
@ExileAryui @playnewworld well a rollback fix the solution - they can do it in dofus (french game) why shouldnt they be able to do it here as well ? if they don't why they heck did they make a game without a rollback function ?
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FearTheShadow
(@FearTheShadowGG) reported
@playnewworld 3-4 maintenance back to back still can not fix the furnishing items and introducing more problems for us. We love the game, please don't ruin it for us. Take time if needed don't need to rush things.
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Joni
(@Faul_Yoni) reported
@TheBadassRogue @caustic_demon @playnewworld U mean the economy thats already broken into the void?
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Harziboo
(@Harziboo) reported
@playnewworld I get this is a big deal but why isnt there the same urgency to fix things like elite chest and wood dogs.
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b3nn1 𓅓 🇦🇱
(@jerkdadDE) reported
@playnewworld I hope there is gonna be a rollback if not the game is broken
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Harziboo
(@Harziboo) reported
@playnewworld I get this is a big deal but why can you do this for this and not to fix the dogs and the elite chests ?
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Matthew Breining
(@mobie_T) reported
@primegaming @playnewworld Have you fixed the issue where I claim the prime gaming loot but it doesn’t unlock on my account yet?
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Geo Liberman
(@Geo_Liberman) reported
@playnewworld how could you **** the bed this hard? like wtf giving people close to max amounts of money?! how are you going to fix this?
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MetaWolfpackKC
(@WolfpackCasey) reported
@Grakulen @playnewworld See the gold issue on EU right now? They had to bring the servers down there because players were logging in to 300k+ gold.
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Bugra Aydın
(@aydnbugra59) reported
If I was running the new world, I don't think there would be so many problems.@JeffBezos @playnewworld @amazon
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Get Farmed Kid
(@caustic_demon) reported
@TheBadassRogue @playnewworld Not my problem i just want to play a day without silly down times what was their fault
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Mark Robin
(@Magnetron00) reported
@playnewworld Call Jeff, you guys need more money to help this nice game.. with how you guys treating it now with all the downtime, 100s of abandoned servers, no merges, broken mechanics, clipping thru everything, non balanced mobs, trading hall problems.. btw? Where is my gathering gear?
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Scav
(@Scavstar) reported
@BratuBal @playnewworld You have no idea what happened, so stop raging... They we're trying to reimburse some taxes, and that lead to people getting hundreds of thousands of coins.. So the servers needed to be taken down ASAP without a notice. Maybe next time go into the forums and see what the issue is
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BeardyPixels
(@BeardyPixels) reported
@playnewworld This is why I stopped playing, we should be able to get a refund for the incompetence we had the pleasure of paying for, game is way too broken and constantly down for maintenance
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SakenLv
(@LvSaken) reported
@playnewworld roll back tilll launch , close down servers and fix them. Say to everyone this was open beta #2
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b4dBw0y
(@B4dBw0y) reported
@playnewworld At this point game is a joke. Every time I have few hours to play bloody servers are down. Fix your ****. It's even hard to tell what is working and what is not.
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SAWhix
(@SaWhix) reported
@playnewworld Downtime in prime time EU, get to farm for 2 hours, servers down again, still in prime time EU. Well done ... does EU get to play 3 days a week or ?
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BM
(@MurphSAN84) reported
@playnewworld I was in a forest drowning. Fix these bugs please.
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Bassam 👆
(@TheRealSouma) reported
@playnewworld the game is actually fun and I’m enjoying it a lot but disabling game features for weeks is not the solution, fix it or don’t turn the servers back on.
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TheRealVariousgaming
(@Var1ousGaming) reported
@playnewworld It is a sad story, it had to be done I have all respect for this. What worries me more is that it can even happen. In a "mid patch" at least where I work a rule of thumb is to never fix stuff mid sprints. Unless completely broke, now you broke something with the mid fix...
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Askhar
(@AskharF) reported
@playnewworld I love the game , but kinda dont play right now because its unbalanced and broken not to mention it gets a bit boring After 60 and farming ****
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TheBadassRogue
(@TheBadassRogue) reported
@caustic_demon @playnewworld It is your problem tho, if the players get too much money, break the game in half and stop playing, nobody will play the game, and servers will go offline permanently. That would be a problem that stops you from playing.
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Ian Pratt
(@ttarpi) reported
@playnewworld An issue with coin compensation… you mean actually giving it out to players as stated in your patch notes 🤦🏼
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Keanu Punk
(@VuGrFiL) reported
@playnewworld how bad ur code and how unorganised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?
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Juan José Kali Mist
(@kalimist92) reported
@playnewworld If not, you fix everything, you give more content and you change the world in 1 month and when lost ark comes out, there will only be 50 players