New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 04:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Apidaez Apidaez (@Apidaez) reported

    "lag detected" MID DUNGEON AFTER I WAITED IN QUEUE FOR 4 HOURS I HAVE TO SIT IN IT AGAIN.. LITERALLY WAS IN FOR AN HOUR BEFORE I GET KICKED OUT. what a joke @playnewworld

  • suzalesca suza✨M4A (@suzalesca) reported

    @TweckerTweets @lvlGhostlylvl @playnewworld Yeah it’s a glitch. Moved to a low pop server and didn’t have that issue

  • AsheBosworth Ashe Bosworth (@AsheBosworth) reported

    @playnewworld How about fix the auto running afker's plaguing the game so people can actually log in without a 3 hour queue time

  • JonnyZetaTV jonny x (@JonnyZetaTV) reported

    @AodanTV @playnewworld Oh hell yea . i heard about the server issues, good to hear somethings already in place to address it

  • Kaszixx Kaszixx (@Kaszixx) reported

    Hey @playnewworld fix your Expeditions, the desync in there is insanely busted.

  • dilloncurry Dillon Curry (@dilloncurry) reported

    @playnewworld please add a way to skip queue for 10 minutes if you disconnect from a crash.

  • Neoopets SeattleClub (@Neoopets) reported

    @jakeunhyx @playnewworld It’s not just about the ping for them it’s also playing in servers where the language barrier is split in half, and we live in modern times now where this shouldn’t be such a huge issue, which it is, look at the forums and the aus server discord. People are pissed.

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @Kuta_Kuma_ @playnewworld It's not on my end ag knowing that problem before beta

  • sachinnawale Sachin Nawale (@sachinnawale) reported

    @ZavocOriginal @playnewworld Yeah same happened to me i tried a less populated server and now i can get into the game but yeah there are alot of issues with the game cant deny that

  • Sienna07250140 Sienna (@Sienna07250140) reported

    @TheKoreCow @playnewworld It's a frustrating experience, but they are working on it. So how about give them the chance to rectify the issue? (which, they've already mentioned a bunch of times that they are working on it)

  • Ley_Troll Alex Senpai (@Ley_Troll) reported

    @playnewworld the New World project. I am really enjoying the product and I hope I can continue to enjoy it for much longer. Do not be discouraged, much encouragement guys, surely you will fix the problems soon.

  • Koth_Remulak Jay Jenkins (@Koth_Remulak) reported

    @playnewworld what about the unplayabe launch errors? i cant even play the game, just keep getting error codes...as a WoW original player with their issues i can say you guys are way worse currently, any word on actually fixing the launcher??

  • FrexieFrex FrexieFrex (@FrexieFrex) reported

    @playnewworld But you literally have the salesnumbers of copies sold on steam, whats the issue with anticipating the ammount of players on launch day?

  • makedonveliahti Özer Fazlıoğlu#24 (@makedonveliahti) reported

    @playnewworld Dear New World team, the general problem for players right now is to wait a long time when they want to log in to the game, please pay particular attention to your work on this issue. We believe you will get the players out of this problem as soon as possible. With love

  • The_Lightor Lightor (@The_Lightor) reported

    @playnewworld You see it with every MMO, there's people bringing up valid issues and fanboys who see no wrong or don't care that they paid for a game with issues. Denial at it's finest. It's not the worst launch, but it's not great or even good, stop acting like this is an amazing lol

  • FATE4k FATE :) (@FATE4k) reported

    @RichardAOlsen @playnewworld A LOT of people with EVGA and Gigabyte 1080s are having issues where the card shoots up to 100% power and either blue screens or bricks it. Me included. And it's a matter of Nvidia's Sept 20th update (according to a forum post) that doesn't like the game

  • xTerranoxx Terranoxx (@xTerranoxx) reported

    @LAtheDonTV @zansoars @playnewworld Dude I’m ready to server transfer. I was in a 2k queue timer and after 3 hours. I get a “failed login, please try again” 😡

  • RichardAOlsen Richard A Olsen (@RichardAOlsen) reported

    @FATE4k @playnewworld What issues? I have a 1080 and have not noticed any problems with it yet 🤔

  • FATE4k FATE :) (@FATE4k) reported

    @playnewworld Sooo the issue with the 1080s, are you guys gonna actively work on a fix for it? Or is it just gonna be "It's up to Nvidia to fix their drivers, don't play until then"?

  • XetaGame Xeta Game (@XetaGame) reported

    @playnewworld Would it be possible to let players login to a global server(s) while they wait for their world to open a spot to play on? Similar to dungeon que but you start off instanced first and pop into your server instead of a dungeon?

  • PappaPaws PappaPaws (@PappaPaws) reported

    @KeeperDavey @playnewworld They were bad on EU! Thankfully we did not have the same issue. Should have brought you to NA servers

  • FadingNorth north (@FadingNorth) reported

    @playnewworld anyone kno how to fix the fishing pole stuck in hand glitch

  • LVato31 LVato (@LVato31) reported

    @YisucraistRM @playnewworld Close the error message and don't press play, just wait. You should be back in the queue, in the same position.

  • ArmadaMoncada MoncadaArmada (@ArmadaMoncada) reported

    @TheKoreCow @playnewworld Look for a different server. Plenty out there without queues. It’s not uncommon for anytime launch to experience issues like this, let alone a game of this anticipation. In the future, just wait a week before purchasing or playing.

  • vimtwitts Vimal (@vimtwitts) reported

    @playnewworld Maintenance. then power failure then game had error and crashed then etc... every time min 2 hour queue up to 5 hours waiting not fun!!!!!

  • SixStream2 SixStream (@SixStream2) reported

    @MrYabrevo @playnewworld Having the same problem. Did amrine over 30 times during closed beta but now mobs attack across space and time in the dungeon.

  • wholewheatryan Wally West (@wholewheatryan) reported

    @playnewworld A queue fix suggestion: Have different instances of the most popular worlds. So say Valhalla your character can login to any of the 5 instances each having 2000 people max in them. You can ask your friends which one they're currenlty in n login to that one.

  • ItsPure4 Its-Pure (@ItsPure4) reported

    @Inthepastxx @Halt_Yipp @playnewworld Agreed, thus has to be the best launch I've ever seen for any online gane. 0 server issues in the 27 hours I've put in since launch . It's your own fault if you chose a busy server

  • Foxyeh_ Ally (@Foxyeh_) reported

    @EkinYigiitt @playnewworld did u fix this? i have same issue

  • Kellryth Kelryth (@Kellryth) reported

    @playnewworld you need to optimize your engine or something every now and get I get hit with a stuttery mess and freezes for a few seconds. I had no issues with the betas