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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Amr
(@AmrlolAmr) reported
@playnewworld I got banned for defending a girl who was being bullied by 2 other players on global chat, my steam id is “76561198072437907” unban me and fix your report system as people are abusing it
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A A T R O X
(@Aliresarezaei) reported
@playnewworld Why would u give a 4 hrs downtime in the middle of the day im pretty sure most players are from eu and its gonna crash the game when they try to log in
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Alleb
(@Alleb40364748) reported
@playnewworld I understand patches but can you give us an in game notice (you might have and I missed it) but if it's a planned patch a "hey, patch for 4 hours on x day and time, go outside" on the sign in screen would suffice. Some of us don't use Twitter regularly.
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ClankFelix
(@ClankFelix) reported
@WhoaFlyingChair @playnewworld The game isn’t designs and runs like crap with higher numbers. The mechanics of the game also would be busted. So far I have had 0 lag. They up the cap and it’ll be a lagfest.
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Jerry Mane
(@InvittoMane) reported
@SivHDtweets @playnewworld It's 4 hours get over it. I usually play before I go into work, I don't get to today. Be happy they are addressing problems.
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mida life crisis
(@midalifecrisis) reported
@boooked @playnewworld 102 hours into this game and not had a single lag issue, make sure your not playing on a server on the other side of the world, everything on your pc is up to date ..... oh and your not using @McDonaldsUK wifi
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Buttercookie
(@dalestaines) reported
@LoreseekersCast @playnewworld Fix jumping and swimming.
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JuStyx 👑
(@JuStyxGaming) reported
@playnewworld Any chance this will fix the Amrine Excavation bug? Theres a lot of ppl who cant progress in the main quest at all.....
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antiherozero
(@swordoverheart) reported
@YossmanGaming @playnewworld The server lag was fixed in the server restart two days ago. My corp ran the level 25 and 35 dungeons multiple times last night with zero lag. Not even a single hitch of desynch.
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Tosan
(@TosanTribe) reported
@wnb1214 @playnewworld Auto run bug I determined was from failed harvesting usually. To fix it, simply harvest anything (tree, bush, doesn't matter) and it should work again :) Ofc it's annoying and shouldn't happen, but hopefully that fix works for you to make it less obnoxious!
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harri nielikäinen
(@ruiqqu) reported
@playnewworld Hope this abandon quest fix fixes also disappearing of quest tracking that comes with it. Atleast for me.
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Haunted
(@HauntedSounds) reported
@FearLeviathans @playnewworld @Danielpolivas1 clearly your gpu had an issue, buddy
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Adiuvia
(@Adiuvia) reported
@playnewworld @playnewworld will this update fix dungeon lags in Europe?
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Compo
(@ripndat) reported
@playnewworld Has this fixed the achievements and titles not working?
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Tagger
(@Nabs_Tagger) reported
@FearLeviathans @playnewworld @Danielpolivas1 It sucks that your GPU died - but NW isn't the main and only cause of this. You GPU had some issue that other games/software weren't "triggering". If it didn't have this issue; it wouldn't have died. Just because it happened while playing NW, doesn't put the blame on NW..
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Eval Ares
(@AresEval) reported
@playnewworld All ridiculous comments. I want to see you in their place. People who cheat, especially in afk. It is logical that there are problems, especially they cannot solve the problems of a toxic community
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Asur Loremaster
(@Jaffawer) reported
@playnewworld So you have decided to shorten the afk disconnect timer to screw over those people who do not exploit anti-afk macros. Nice one.
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ClankFelix
(@ClankFelix) reported
@playnewworld I’d prefer servers limited than lag and crash from too many players.
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Crazy_mfer
(@Crazymfer3) reported
@playnewworld i hope you fix the items tracking bug after doing a dungeon
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Joe
(@Arc223_) reported
from
Vestal Center, New York
Heya! Just brought my car in for service, going to grab a massive bag of skittles then we’re streaming! @playnewworld most of the night and I hope I get to fight in my first war tonight!
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Gareth
(@strawhatnub) reported
@playnewworld Wait is this why "Fixed game crashes related to the New World Twitch integrations" my game would sometimes crash to desktop after booting up the game? Kinda relived now.
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Chem
(@c_h_e_m) reported
@playnewworld Did you fix the limit token cap that is bugged and stuck at 25.000 instead of 50.000 even if you do all the faction quests and that block players to buy certain items in the last faction shop? (Those who cost more than 25.000)
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Jeffrey Olson
(@digitaldak) reported
@playnewworld any eta on the first dungeon being fixed? Its completely game breaking and halts that entire storyline. Issue is on your forums and reddit, but no responses from ya’ll yet? Thanks! :) ps loving the game up-to that point!!
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Izzat Khan
(@izzatkhaan) reported
@boooked @playnewworld and I have 175 ping to AP southeast. Besides my ping, even I haven't experienced any other form of lag. So could just be your system buddy
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Tagger
(@Nabs_Tagger) reported
@swordoverheart @YossmanGaming @playnewworld First and second dungeon weren't bad for me at all - 'The Depths' (level 45) was hell though. Attacks landing way before audio cues and animations happening because of lag/desync. Early in the morning, it's a bit better - but mid-day and onward, it's pretty much not doable.
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antiherozero
(@swordoverheart) reported
@adarngooddream @playnewworld I mean you're not wrong. If Amazon expects everyone in a corp to pay for the privilege of balancing the servers their mechanics grossly imbalanced only to lose all progress and reform elsewhere to repeat these problems, they can get wrecked. Transfers = free until balanced.
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Xander Crews
(@XanderCrews16) reported
@playnewworld Are you ever going to address and fix your game bricking GPU's?
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v1kyosh
(@vikyoshtv) reported
@playnewworld Can we get a lag fix? Dungeons are unplayable
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Žan Krajnc
(@KrainzZan) reported
@playnewworld Just ban everyone for a couple of days who do that. Problem solved.
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McSim
(@McSimArt) reported
@playnewworld of course typical american head don't know there is world besides us zone, and when pt is 3am and still have working servers, europe where is like all servers down from 11am for next 4h. Ps YEA RIP my eng