O2

O2 Outage Report in Rhosllanerchrugog, Wrexham, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rhosllanerchrugog, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rhosllanerchrugog and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rhosllanerchrugog, Wrexham, Wales 04/25/2024 19:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rhosllanerchrugog, Wrexham, Wales

The most recent O2 outage reports came from the following cities: Wrexham, Chester and Oswestry.

Loading map, please wait...
City Problem Type Report Time
United KingdomWrexham E-mail
United KingdomChester Internet
United KingdomWrexham Total Blackout
United KingdomWrexham Phone
United KingdomChester Internet
United KingdomOswestry Phone

Community Discussion

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O2 Issues Reports Near Rhosllanerchrugog, Wales

Latest outage, problems and issue reports in Rhosllanerchrugog and nearby locations:

  • tonywhilding88 Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • sparklesnowdrop sparklesnowdrop (@sparklesnowdrop) reported from Wrexham, Wales

    @O2 a little concerning had text message to say problem with bill payment and to update details. My account is paid up to date #scam. Please be aware

  • ripinmypants Ryan Davies (@ripinmypants) reported from Hope, Wales

    @O2 can someone help me regarding my order please

  • NickToye Nick Toye (@NickToye) reported from Mold, Wales

    @O2 Wow the chat team are not very helpful. Told me I would need to call 202 before 9 to cancel and re-order. Yeah closed at 8. More training required I feel.

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Morning team, I checked after and the girl from the shop who set it up, didn't put a sim in the phone! Don't know what kind if problems this will cause now, but out of WiFi I can't use it at all and obviously can't use sms or normal calling.

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    Hi @O2 how long should it take please to go live once my old network has turned off?

  • AdamGrif1 Adam Griffiths (@AdamGrif1) reported from Penycae, Wales

    @wxmsmith @O2 Yeah. Was on Tesco mobile for years which uses O2’s network. Would constantly have 4G but it’d rarely work/load anything. Swapped to EE and no issues now 👍🏼

  • ShanePinnington Shane Pinnington (@ShanePinnington) reported from Chester, England

    @O2 have to say really poor service from you guys this morning, I’ve spoke to 3 different people now and still haven’t reached a conclusion on where I’m trying to get too and it’s not hard either ! Time for a change maybe !

  • bearnetuk Pete Baston (@bearnetuk) reported from Buckley, Wales

    @andyscargill @O2 @TheCountessNHS O2 sent me a survey ! I used it to highlight the problem at the Countess site...

  • Cestrian_xbl Nikk McIntyre (@Cestrian_xbl) reported from Chester, England

    @O2 Since the merger the O2 signal has been shocking.

  • LucySharpPR Lucy Sharp (@LucySharpPR) reported from Eccleston, England

    @RavWilding @ThreeUK @O2 That’s interesting! I pay £49 a month with three for a crap 7 and have been locked in for 24m - defo not making same mistake again xx

  • harryt84 Harry (@harryt84) reported from Ruabon, Wales

    @O2 Hi, yes I am, I've rebooted a few times. My old network turned off just before midday, but my O2 still isn't live yet.

  • Kez_Harston Karianne Harston (Kez) (@Kez_Harston) reported from Broughton and Bretton, Wales

    @O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02

  • Anamantovani Ana Slimming World (@Anamantovani) reported from Saltney, Wales

    @O2 After so many years as your customer, I may be leaving you! So disappointed with your Customer Service and inability to resolve a simple £20 order issue! 😤😭

  • glenaowen Glen Owen (@glenaowen) reported from Chester, England

    99% no @O2 signal in and around Chester, been in store today to swap SIM to try and fix it but still no better. 😩. Anyone else experiencing the same?

  • meatloaf_efc DT (Meatloaf) (@meatloaf_efc) reported from Gobowen, England

    Hi @O2 can you please tell me why my signal keeps dropping out? Even when I'm standing still it will just drop even though phone says I have signal. Cheers 👍

  • KarenWhiteFood Karen White (@KarenWhiteFood) reported from Chester, England

    1 hr 20 min trying to upgrade to a new iphone 11 with @O2 but because they never updated my name after being married 7 yrs ago (sent marriage certificate) won’t do it.. goodbye O2..

  • SkinnerMaria Dr. maria skinner (@SkinnerMaria) reported from Chester, England

    @O2 how do I cancel my contract? Am having to resort to this in the absence of an option on your website ...

  • tomjoneschester Tom Jones (@tomjoneschester) reported from Saltney, Wales

    @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • j_abbott112 J. Abbott (@j_abbott112) reported

    @O2 I believe not treating your customers fairly and charging them stupid pricing for if they want to cancel a contract two years before charging them full price, you need to be fined Billions of Pounds for what your doing defrauding customers @Ofcom Please investigate them.

  • dean_matthewson Dean Matthewson (@dean_matthewson) reported

    @O2 any news on when the phone signal is likely to be up again in BN14? Been down all day. And don't get me started on the TV and radio not working either, but hey that's not your problem.

  • ma33rob marianne (@ma33rob) reported

    @O2 @CPWTweets feeling let down 😭 bought my phone outright and now years later discover it is locked..... Neither of you have been any help 😔😳 and contract has run out..... Not happy.... bought a brick😳😢😔

  • TomDod8 Tom.D (@TomDod8) reported

    OK so now @SamsungMobile have gone shite with the latest update and tired to copy what @Apple iPhone do. Plus removed ALL of my personalisation and forced me to have things I cannot change, I think it's time for a new phone. Anyone got any suggestions? @O2 you're my network??

  • marc_mccann84 Marc McCann💙 (@marc_mccann84) reported

    @O2 is it impossible to speak to someone on the phone? Having trouble activating my new sim and keep getting cut off

  • RealCBarney Christopher Barnacle (@RealCBarney) reported

    @O2 Hi, no lit ooks just to be an issue with the app.

  • Crazyprawn85 Ian Gilbert (@Crazyprawn85) reported

    @O2 you guys don't half know how to play dodgy, sent phone in for recycle quoted £153, nearly 2 weeks later get a message saying revised quote is now £27 cus the touchscreen is "apparently" not working...bull I had that phone for 3 years and never had any faults it's flawless!!

  • JessieLouBrown JB. (@JessieLouBrown) reported

    @O2 app is down and website not allowing me to login?

  • petersnowdon Peter Snowdon (@petersnowdon) reported from Darlington, England

    Laughing at @yasminausten on the phone to @O2 can't believe they call this customer service. Hilarious craic.

  • leemacca25 Lee McNally (@leemacca25) reported

    Wi-fi went down today and presumed 4G on @O2 had gone to as nothing was loading - speed test shows a speed of 1.4mb😬 is this normal in Telford?!