O2 Outage Report in Ottershaw, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ottershaw, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ottershaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (59%)
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Internet (24%)
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Total Blackout (9%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Ottershaw, Surrey, England
The most recent O2 outage reports came from the following cities: Crowthorne, London, Maidenhead, Woking, Acton, Ealing, Brentford, Feltham, Hampton, Isleworth, Kingston upon Thames, Esher, Richmond, Cobham and Guildford.
City | Problem Type | Report Time |
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Crowthorne | Internet | |
London | Phone | |
London | Internet | |
London | Phone | |
London | Internet | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ottershaw, England
Latest outage, problems and issue reports in Ottershaw and nearby locations:
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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M🖤💋
(@MrsEmmieFrazer) reported
@O2 can you help please I’ve been cut off (I’ve agreed a promise to pay) but I can’t even ring o2 numbers to rectify
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LB
(@Luce1982) reported
@jarvefromossy @O2 @EE It's been awful in various parts of the country for me
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Elgar Chappell
(@ElgarC) reported
@O2 How can I speak to someone UK based that can help with a number of issues with My O2 showing wrong names on multiple connections and a complaint about a SIM card I was promised would be delivered yesterday and then a O2 store locking my account!! Thanks
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Robert Shaw
(@alwaysshaw1) reported
@O2 why is your network so rubbish everywhere? At this rate you’ll be none existent as we’ll all leave to a network that actually works. What are paying for? Doesn’t look good when there is a FB page set up for how bad you are
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Rocky Boxer Junior
(@boxer_junior) reported
@virginmedia @TheBHF @O2 Disgraceful service. No tv for months, no intention to do anything about it and still charging me.
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John
(@johnhorman) reported
@Luce1982 @O2 @EE Ee have always been good for me never had a problem I’ve been with them 10 plus years when they started out as orange
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Dave Clarke
(@souljazzxtc) reported
@O2 Interesting you can get back to me in less than ten minutes. Just sat in one of your shops at the end of my tether but they can’t do anything either - so waiting for someone to pick up. It really is poor.
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jayne nicholas
(@jaynenicholas) reported
@O2 luve chat unavail cant through on the phones how do I get any help
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Vicky
(@harlequinxgirl) reported
@o2 why is your range of tariffs o bad? 1gb is too low and 5gb is too high! Your expensive enough as it is 😡😡
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⚒️Zombie Rocker⚒️
(@ZombieRocker86) reported
@O2 why are O'Neils bar refusing to accept your code for the 2 for 1 offer on priority? They said your app not working and its your fault.