O2

O2 Outage Report in Heol-y-Cyw, Bridgend county borough, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Heol-y-Cyw, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Heol-y-Cyw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Heol-y-Cyw, Bridgend county borough, Wales 04/20/2024 08:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Heol-y-Cyw, Bridgend county borough, Wales

The most recent O2 outage reports came from the following cities: Rhoose, Port Talbot, Pontypridd, Aberdare, Bridgend, Cowbridge and Maesteg.

Loading map, please wait...
City Problem Type Report Time
United KingdomRhoose Phone
United KingdomPort Talbot Phone
United KingdomPort Talbot Phone
United KingdomPontypridd Phone
United KingdomAberdare Phone
United KingdomAberdare Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Heol-y-Cyw, Wales

Latest outage, problems and issue reports in Heol-y-Cyw and nearby locations:

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    Totally disappointed with @O2 customer service. A number transfer from a consumer account to business took 8 days when I was told it would take 24 hours. 3 phone calls to customer service and still not 100% sorted. #totallycrapexperience

  • daunce4thstreet Garry Dauncey (@daunce4thstreet) reported from Pontypridd, Wales

    Never use @O2 recycle! sent them a phone that was in perfect condition & now they say the phone is damaged and are offering peanuts for it. If it’s damaged blame the flimsy packaging you send.

  • PattersonLela1 Lela Patterson (@PattersonLela1) reported from Barry, Wales

    Hi @O2. If you received a notification that a sound was played from my phone, please don’t worry. I was just testing out the Find My app on my iPhone, as I’ve never used it before, so I just wanted to check it out and see how it worked. Thank you and sorry. :)

  • LisaEdwards78 LisaEdwards78 (@LisaEdwards78) reported from Barry, Wales

    @O2 Hi there I have had a highly Sophisticated national insurance scam call from a number registered to your network. There was an automated message purporting to be from the national crime agency. Please can you investigate this number 07850058296

  • Shaunalj93 Shaunalj (@Shaunalj93) reported from Ferndale, Wales

    I need some help @O2. I was told I can get o2 open as I have a @bluelightcard but when I’m trying to register it online it is not accepting my device.

  • kdhanz KD Hansford (@kdhanz) reported from Mountain Ash, Wales

    @EE I'm fed up of your network in aberdare. It hasn't worked tidy for months and I have two contracts with you. Please sort it out or I'm leaving to @VodafoneUK or @O2

  • PattersonLela1 Lela Patterson (@PattersonLela1) reported from Barry, Wales

    @O2 I didn’t receive an alert and neither did my family. It’s a fantastic idea, though! Are all Network operators doing this? :)

  • JaeyKelly Jay Kelly (@JaeyKelly) reported from Bridgend, Wales

    @O2 Are there any networks issues in South Wales? For the past week or so my phone signal reverts to 3G.

  • Fursey79 Paul Furse (@Fursey79) reported from Port Talbot, Wales

    @O2 Again,A really poor signal in the Sa12 area😔

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    @O2 2/2 it’s like someone deliberately switches off the internet on match days, but I’m sure that doesn’t happpen.....😉 Signal is perfectly fine there usually, & if it’s vol7me of people, why are other able to connect seems like an O2 thing as my son & daughter also have problems..

  • JdBowns91 Jade Bowns (@JdBowns91) reported from Barry, Wales

    @O2 on the website it says to contact your customer services to change my name and other issues I want to discuss yet the only way I can get through to someone is to say I’ve had fraud occur! All I want to do is speak to someone why is it so hard. Chat is also unavailable

  • andrewhillandCo andrew hill (@andrewhillandCo) reported from Abercynon, Wales

    @O2 @JohnnyMercerUK bit late that isn’t it - I think he has just a few followers who may have seen this and your ‘standard good customer response’

  • TweetterRoss Ross Maisey (@TweetterRoss) reported from Church Village, Wales

    @O2 Struggling with no or little service at home at the moment and it’s becoming very frustrating. I checked the service checker and they comes back as ok. My phone says 1 bar but that doesn’t allow me to use the internet.

  • themarkhawkins Mark Hawkins (@themarkhawkins) reported from Barry, Wales

    @viv_wilson @O2 I am in CF62 area, I haven't been able to get more than one bar for years, forget 3/4g Only keep it as I get a good signal in work.

  • pwilliamsevents Paul Williams Events (@pwilliamsevents) reported from Tongwynlais, Wales

    @jolilford @O2 Your kidding me!!! I have contacted customer services 3 or 4 times. Shocking service

  • LeeroyReed_Vex LEEROY REED (@LeeroyReed_Vex) reported from Neath, Wales

    @O2 by far the worst network I’ve ever used

  • nopantsuk Nick Thorogood (@nopantsuk) reported from Llanharan, Wales

    @O2 my number should be ported to you today that I requested yesterday morning. I’ve had no confirmation texts or emails though and number still on old network. Any ideas?

  • peterkin1010 Peter MacCabe (@peterkin1010) reported from Barry, Wales

    @pinecone95 @O2 It's coming along slowly but surely. No sign in Barry or Cardiff yet.

  • Statto1927 Simon Hiscocks (@Statto1927) reported from Barry, Wales

    @O2 It’s CF11 8AZ. ardiff City Stadium. My point is that I can hardly get any connectiveity with a 4G signal showing. Someone sat next to me with EE can connect. Granted it’s a sports stadium but this was 60m before kick off with barley anyone in there. Happens every match 1/2

  • MartynWilliams6 master.vapour (@MartynWilliams6) reported from Maesteg, Wales

    @tescomobile I do enjoy your network, even being part of the @O2 family

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Temi_Modelle Temi👑🇳🇬 (@Temi_Modelle) reported

    @O2 why is no one ever available to chat in the app? For the last 2 days apparently all the agents have been busy. Can someone here help me instead, it’s not even that hard tbh

  • Larryjimjam Gemma M (@Larryjimjam) reported

    @O2 when is the mast going to be fixed in PE26 area? It’s been months and months! I’ve logged the problem on your website and it mentions speaking to the landlord of the masts location!?

  • NikFreeman1 Nik Freeman (@NikFreeman1) reported

    @O2 Can I please raise an official complaint regarding you not responding to the chat function in the Myo2 app since the 30th of March. Next step is @Ofcom and porting all my connections to another provider

  • ripinmypants Ryan Davies (@ripinmypants) reported

    @O2 please stop sending me surveys I give pretty Much all your services and customer service a 1 on a good day .. cheers

  • lewismarloww Lewis Marlow (@lewismarloww) reported

    @O2 your complaints protocol is awful, how do I speak to a manager? I keep going around in circles. @Ofcom

  • NigelSarbutts Nigel Sarbutts (@NigelSarbutts) reported

    @DarrylSparey @O2 Can't help with that sorry but just been on the blower to Firetext which might be worth a look for desktop SMS, integrates with Hubspot via Zapier and UK based help desk. I've been looking for some thing good for a while.

  • Ciaramorganx1 Ciaramorganx (@Ciaramorganx1) reported

    @O2 If I don't get a response soon, I'll be putting in an ofcom complaint against o2.

  • P_A_Thompson Paul Thompson (@P_A_Thompson) reported

    @VMO2News @O2 @concerts_carers Maybe o2 should give more of a **** repairing their ****** masts so people can get a decent signal than pissing about with free concerts eh......

  • keith_cpm Keith CPM (@keith_cpm) reported

    @o2 Some reality for you: your 'fair use' of 63 days in the EU is a lie. I switched off my phone before 63 days and didn't use >25GB but you've just sent me a bill for £50. You never sent any warning texts you just raised a bill. Face it, you've become a scam operation #o2isascam

  • HedgehogLnd Vinnande (@HedgehogLnd) reported

    Hi @O2 I have ordered the sim but still waiting for it. However, I have really been billed even though, I am not using the service yet? Is that normal? Also, I have requested to keep the number from my previous (current still) operator but did not get any confirmation?