Plusnet Outage Report in Willesden, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Willesden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Willesden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Willesden, Greater London, England
The most recent Plusnet outage reports came from the following cities: Bermondsey, London, Hackney, Croydon, Islington, Harringay, Lewisham, Fulham, Enfield Town, Paddington, Wembley, Radlett, Tower Hamlets, City of Westminster and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Bermondsey |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Bermondsey |
Wi-fi | |
| Hackney |
Internet | |
| Croydon |
Internet |
Community Discussion
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Plusnet Issues Reports Near Willesden, England
Latest outage, problems and issue reports in Willesden and nearby locations:
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@Annas_Kitchen Hi Anna, I'm sorry to hear this. It looks like the connection dropped briefly but was back online within a minute or two on our side - are you still having issues this morning? - Jess, Plusnet Leeds 🌻
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Owen.G
(@odi1974) reported
@luisajade_ Mine has been off and on for tha past 3 days. Constantly having to sign in and refresh. Is this normal for plusnet as ive just become a customer last week.
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Andrew Dennison
(@CharlieBeatnik) reported
@Plusnet My broadband service was supposed to start with you today. No email notifications or internet connection yet. Please can you confirm this is still happening today?
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Jamie Thiesen-Nash
(@mephistocles) reported
@Plusnet 2/ last month you charged me 22.99- this month you want 129 and have cut me off within 4 hrs of protesting this -these aren’t call@charges-this is mediocre broadband provision -your computer is broken
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TheDemonGuy
(@TheDemonGuy4) reported
@Plusnet seems our Internet is down around the Southampton area. I'm hoping this will be back up before work tomorrow?
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CidonieC
(@CidonieC) reported
@Plusnet @brownsandra1962 I have the same issue - could you DM me the steps please ? I tweeted you over an hour ago but no reply
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Charlotte
(@ChazMackaz) reported
@Plusnet Is it free to cancel my contract 17 days prior to the end date? My landlord wants their house back so we can't stay here even if we wanted to!
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luce
(@lucygoodingg) reported
@TCowdall @UniHomes @Plusnet i know this is really random but did they get this sorted for you or are you still waiting for them to contact you? we’ve had no wifi for almost 3 weeks now. we are thinking of withdrawing because they are such a bad company to go with.
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Pete2801
(@phb2801) reported
@krismwilliams_ Looks like at least Plusnet, BT and Sky all have national issues. Definitely an infrastructure issue rather just Sky
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Christof
(@christof_ff) reported
@reyhana_k I'd recommended Plusnet to my dad thinking they were one of the less ****** ones. My mum's had no end of trouble with TalkTalk, now left to BT but was a strung-out acrimonious split involving the ombudsman. We're with Virgin, not happy but not unhappy enough to leave.